Experts Reviews · Company report
New England Tree Experts logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

New England Tree Experts

Worcester, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 61 stump removal services · 5.0★ from 142 Google reviews

Report card

Percentile vs other stump removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.New England Tree Experts is better than 99% of stump removal services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.New England Tree Experts is better than 99% of stump removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.New England Tree Experts is better than 100% of stump removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.New England Tree Experts is better than 100% of stump removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.New England Tree Experts is better than 100% of stump removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.New England Tree Experts is better than —% of stump removal services.–
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Reviews for your job

Customers hired New England Tree Experts for 5 kinds of job.

New England Tree Experts for tree trimming & pruning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree trimming & pruning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 42

All 35 Google reviews tagged “Tree trimming & pruning”

Sharon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

From my initial email through to the day of service, Greg was very prompt and professional. We'd hired him to remove one tree and to prune another. While he and his crew were here, we asked him to quote us on pruning a bunch of trees in our backyard and removing another. He not only quoted us on the spot, but he…

Tree removalTree trimming & pruning
WendyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Greg and his crew arrived exactly on time and set up their equipment carefully and professionally. The job was done quickly, efficiently and safely. I would highly recommend New England Tree Experts.

Tree removalTree trimming & pruning
Annmarie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

New England Tree Experts far exceeded my expectations from the get go. Greg was on time for our first meeting and incredibly thorough with his estimate and his timeframe to schedule the tree work. He explained his recommendations, the process, his equipment needs for the job, exactly what he would do and how long…

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Rich3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are very satisfied with all aspects of the service performed by Greg Gicas and the New England Tree Experts team. Workmanship, teamwork, very neat and efficient. Top notch equipment was used by all to perform the task of trimming 5 trees. After the job was completed, I commended the team for a great job. Very…

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The crew was very professional and efficient. They checked with us each step of the way to make sure it was done to our expectations.

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Peter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Greg from New England Tree Experts has been responsive, timely, did an outstanding job… again! My parents hired him years ago, and then we did for our last house. We had a large branch fall from maybe 100 ft and crashed into our shed. The crane and crew showed up early, did a highly professional job and left our…

Cabling & bracingTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Barry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our experience with New England Tree Experts was excellent! They removed a dead tree and pruned several other trees around our property. Greg and his crew were great to work with and accomplished more than we expected in the time that was quoted. We highly recommend New England Tree Experts and will contact them for future tree work.

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Georgina14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are very pleased with the work that was performed. Greg's team is very professional and courteous. Best of all the clean up is terrific.

Tree stump removalTree removalTree stump grinding
Neal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did an excellent job of removing some large tree branches from a difficult location. They were fast, professional, and left the area cleaner than when they arrived. Thanks for the excellent work!

Tree trimming & pruning+ Responsiveness+ Quality+ Professionalism
ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Greg and his team were extremely professional and knew exactly what they were doing I had a group of pine that are very hard to remove due to multiple factors and Greg knew exactly how to go about the tree removal I was confident that his team could do it and they showed up right on time and executed the job perfectly

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Andrea4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

NE Tree Experts are a well-oiled machine. Greg was extremely responsive and professional. We had 3 large evergreens trimmed to 12' from the ground and 2 lilac trees cut and removed. They were finished in 30 minutes and left zero evidence at the scene. Very well done and we will use them again!

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
DeniseLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Greg and his team couldn't be more responsive and professional. They arrived on time and Did a fantastic job with tree trimming and removal. The cleanup was outstanding.

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Professionalism
carolynLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Spectacular service provided removing trees, quick on timing of removal due to an amazing experienced crew of men, with expertise of how to work efficiently. The clean up of debris from their work was exceptional. They cleaned as if it were their property. Well insured and a pleasure to do business with.Would hire again.

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Greg was professional and efficient with establishing an estimate. He provided services within the window of time as promised. He and his crew of 11 or 12 guys arrived on time and watching them work was like watching a choreographed event! I was extremely pleased with the work Greg and his crew did in a timely…

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Vanessa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I hired New England Tree Experts to clean up several years of invasive vines, remove a dead tree, and remove old fallen logs. They were fast, professional, and thorough. Their price was competitive with other estimates, and I couldn't ask for better service.

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Greg and the team were absolutely incredible, removed our dead trees and trimmed the ones we had too close to the house. The guys were very friendly and professional. We would recommend to anyone.

Tree stump removalTree removalTree trimming & pruning+ Quality+ Value
M4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great job removing dead branches, trees and bushes, as well as pruning throughout. Very responsive and the service was excellent! Highly recommend New England Tree Experts!

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Kathleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Aside from the fact that New England Tree Experts did a fantastic job cutting down, trimming and pruning my trees, I must complement Greg and his team for their professionalism. Beginning with a quick response to my initial request for services, to a timely appointment for an estimate and soon after the job being…

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Elaine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

As always, Greg and his crew did a terrific job. They worked quickly and cleaned away all branches removed.

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Joan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

New England Tree Experts were efficient, progressional and did everything that we contracted them to do. They cleaned up after and the trees look amazing. We highly recommend them.

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Greg and his team arrived on time and left the without a trace. They cleaned up the trees in the backyard, opening up the look but maintaining the shade we love. While he was in the trees trimming, Greg also installed a rope swing. He was able to anchor it to the trunk so it will be safe for years.

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Kaki1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are the best! I had them clear the area immediately surrounding my house to keep branches from overhanging and damaging the roof. They also removed a number of trees to prevent them from falling in bad storms. There is so much more light and everything is so clean and tidy! I think there were a dozen…

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Cathy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

New England Tree Experts are the best hands down. Greg and his team work flawlessly together. Very happy customer. I would recommend them to anyone.

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
jeriLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A true professional with a no nonsense approach that provides a safe and efficient team to perform work at the highest level of competency. I would highly recommend this company to anyone who requires a safe and reliable tree maintenance service.

Tree stump removalTree removalTree trimming & pruning
Karen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

WORTH EVERY CENT. We've tried others, but we were so happy to discover New England Tree Experts. They have been our go-to arborists for years. A friend was quoted $8K to remove just one tree (and her fence); we had 14 HUGE evergreens removed for hundreds less, even with tricky access. Obviously, we gave her…

Tree removalTree trimming & pruningService not listed+ Responsiveness+ Punctuality+ Quality
Nicholas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

New England Tree Experts has been our snow removal contractor for the last 6 years. The plowing and shoveling service has been consistently excellent. The crews are responsive, professional and skilled. My interactions with owner, Greg Gicas, have been very product in terms of adjusting service as needed.

Tree trimming & pruningService not listed+ Responsiveness+ Quality+ Professionalism
NatalieLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fast, efficient, friendly service. Property was left clean and tidy. Very happy customer.

Tree removalTree trimming & pruning
Karen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is a fantastic company. Greg Gickas got back to us quickly, provided a clear quote and coordinated a date and time to do the job. They showed up on time, with multiple trucks, equipment and a crew of 10. They worked quickly, professionally and did an amazing job. We are very satisfied with their work, and…

Tree trimming & pruning+ Responsiveness+ Punctuality+ Professionalism
Latasha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have used this company twice and both times have been very pleased with their work.

Tree removalTree trimming & pruning+ Responsiveness+ Quality+ Professionalism
DanielleLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great owner, great team and great service. Would definitely hire again. Highly recommend!

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Debra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We had some large branches come down during the last major wind storm. We called New England Tree Experts and even though they could not come out immediately, Greg kept us informed of his schedule and when he could get to us which was fine. When they came they trimmed our large red maple and removed all the debris…

Tree trimming & pruning+ Responsiveness+ Professionalism
Kai3 years ago★★★★★

Rating only, no written review.

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Sean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Cabling & bracingTree stump removalTree removal+ Responsiveness+ Punctuality+ Quality
Bryan5 years ago★★★★★

Rating only, no written review.

Tree removalTree trimming & pruning+ Responsiveness+ Quality+ Professionalism
Andrea10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Tree removalTree trimming & pruning+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 86%Overpriced 0%Not sure 0%

Jobs customers hired them for

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