Experts Reviews · Company report
New Hope Veterinary Hospital logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%85+12Replies to reviews 7%28+2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

New Hope Veterinary Hospital

Belmont, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 32 pet nutritionists · 5.0★ from 451 Google reviews

Report card

Percentile vs other pet nutritionists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.New Hope Veterinary Hospital is better than 96% of pet nutritionists.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.New Hope Veterinary Hospital is better than 96% of pet nutritionists.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.New Hope Veterinary Hospital is better than —% of pet nutritionists.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.New Hope Veterinary Hospital is better than 85% of pet nutritionists.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.New Hope Veterinary Hospital is better than 100% of pet nutritionists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.New Hope Veterinary Hospital is better than 28% of pet nutritionists.D
28

Reviews for your job

Customers hired New Hope Veterinary Hospital for 2 kinds of job.

New Hope Veterinary Hospital for large animals

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 42 Google reviews tagged “Large animals” · showing 20

Lins3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very happy with the service I received for my 8 year old Husky mix. Yearly appointment with vaccines, everything was clearly explained and not rushed with time allowed for questions and concerns. Love all the employees. Highly recommend.

Reasonable priceLarge animals
sandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great doctors and staff. Works with me as I work long hours and someone else has to take my Joe (frenchton) in for me.

Reasonable priceLarge animals
Holly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Daisy my French Bulldog absolutely loves going to see everyone at New Hope Vets. She of course thinks they are there for her. I love everyone who work there. They couldn’t be more lovely, thorough and kind and professional. I am so happy I found them especially Dr. Peter Rowan. I would happily recommend them to all.

Reasonable priceLarge animals
Jackie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very friendly staff an a great vet my dogs love them.i have know Dr Werfel for many years an she is a great doctor my dogs love her ❤️

Reasonable priceLarge animals
Keith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

They are awesome the team cares so much about you and your pet We love them

Reasonable priceLarge animals
JLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had my first visit to this vet for my English bulldog. The vet and staff were very patient with my dog. The vet took the time to answer all my questions. Thanks for understanding my dog's needs.

Reasonable priceLarge animals
Nancy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always have a wonderful experience at New Hope friendly professional service each time!!

Reasonable priceLarge animals
CB2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always fast response with not only concern for the animal but the owner. Thanks Guys

Great priceLarge animals
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Friendly and extremely helpful! And informative!

Reasonable priceLarge animals
Jen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dr. Rowan and Nelson are the best! The are very patient with our Great Dane and always provide thorough care and have worked to find the best ways to our exams done with a dog who is a bit anxious! They are great!

Reasonable priceLarge animals
Alicia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

When my longtime vet moved practices, I had to find a new clinic. Switching here turned out to be one of the easier decisions I've made. Everyone on the team is kind, knowledgeable, and genuinely empathetic, which is exactly what you want when it comes to your fur babies. They're communicative, they're prompt, and…

Reasonable priceLarge animals
chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Love this whole group! Always super friendly, quick to get an appointment, and Dr. Rowan and Michelle were great with Shelby!

Reasonable priceLarge animals
Sarah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Absolutely phenomenal care and the most wonderful people. I felt we were heard and the vet and nurse cared. I actually would like to go there since my PCM barely listens. Wonderful experience.

Reasonable priceLarge animals
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I highly recommend New Hope Veterinary. All of the vets are wonderful and take the time to listen and explain what is going on with your pets. They follow up to see how pets are doing after visit.

Reasonable priceLarge animals
TaylorLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

This is such a wonderful vet office; I am so happy I came here for a second opinion. Everyone is kind, helpful, and compassionate. They truly treat my pets like their own. I especially appreciate Dr. Rowan, who always takes the time to explain things clearly and never rushes me, no matter how many questions I have.…

Reasonable priceLarge animals
GBLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Enjoy this clinic full of wonderful people. They provide great care for my dog. It's just frustrating that one cannot visit a vet anymore without paying $200 or more for the visit. The cost of doing business will price people out of having pets. And "insurance" is not the answer. I don't blame the people of this…

OverpricedLarge animals
Kimberely5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Dr. Peter Rowen is a great vet, always attentive to our dogs, answers every question you may have and truly cares. He is always taking new seminars and learning about other pets, his recent class was on reptiles. The vet techs are always welcoming and very helpful. So thankful they are here for us. Needed to take…

Reasonable priceLarge animals
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

Friendly and efficient. Appreciated we got in the same day.

Reasonable priceLarge animals
Gregory9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The proof is in the pudding, our Bullmastiff and our pit / staffy absolutely love coming to New Hope Veterinarian Hospital! They love the staff! Everyone here treats our fur babies like they are their own.

Reasonable priceLarge animals
Matt9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Had my pup spayed here. They did a fantastic job with her. Everyone was very polite and nice as could be.

Reasonable priceLarge animals

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 77%Overpriced 2%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Large animals42—
Exotic animals6—

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