Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts
Google reviewers rate New Hope Veterinary Hospital five out of five stars based on 451 reviews. Customers frequently praise the friendly, knowledgeable staff, fair pricing, and thorough communication during exams, vaccinations, and diagnostic procedures. Many appreciate the clinic's punctuality, willingness to accommodate scheduling needs, and compassionate care for diverse pets. Two low-star reviews criticize specific visits for feeling rushed, lacking comprehensive testing, or involving dismissive communication from administrative staff.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
451 Google reviews we collected
Phrases our text analysis found in 376 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 376 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“All the staff are very nice polite drs nurses girls out front so nice to us and, dashund leelee”
“This place is amazing they definitely love what they do They have such a big heart and they will work with you I would highly recommend this place !”
“I recommend that anyone seeking a new veterinary provider conduct thorough research.”
“Always thorough, quick to respond, and are great with every pet we have!”
“Yearly appointment with vaccines, everything was clearly explained and not rushed with time allowed for questions and concerns.”
“The procedure was quick, through and professional as always.”
“The staff and doctors help put our minds at ease while also showing genuine attention and care for our pets.”
“They are extremely knowledgeable, pricing is very fair, and you can tell they really care about what they’re doing in the way they treat you and your pets.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired New Hope Veterinary Hospital for 2 kinds of job. Pick one to see what they paid and said.
All the staff are very nice polite drs nurses girls out front so nice to us and, dashund leelee
This place is amazing they definitely love what they do They have such a big heart and they will work with you I would highly recommend this place !
The vets at New Hope Veterinary Hospital are outstanding. I can always get in, even the same day. They are knowledgeable and caring. They take care of all of my dogs, especially my 16 year old six pound toy poodle. You can't find better.
Very happy with the service I received for my 8 year old Husky mix. Yearly appointment with vaccines, everything was clearly explained and not rushed with time allowed for questions and concerns. Love all the employees. Highly recommend.
Our Basset Hound, Dudley, was in recently for his semiannual checkup. The procedure was quick, through and professional as always. Let your pet give them a try.
Very professional and friendly staff. Dr. Is very thorough and explained everything as they went through the exam. Thank you guys! Very pleased
| Job | Reviews | Category typical |
|---|---|---|
| Large animals | 42 | — |
| Exotic animals | 6 | — |
5.0 ★★★★★ 451 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
All the staff are very nice polite drs nurses girls out front so nice to us and, dashund leelee
This place is amazing they definitely love what they do They have such a big heart and they will work with you I would highly recommend this place !
Thank You so much for the Kind Words!! We love all your babies and we are sure going to miss handsome Sarge- he was such a sweetheart!
They are friendly and always accommodating . Dr Rowan and team are great.
The vets at New Hope Veterinary Hospital are outstanding. I can always get in, even the same day. They are knowledgeable and caring. They take care of all of my dogs, especially my 16 year old six pound toy poodle. You can't find better.
Your review is appreciated! We love being here to take care of Linus, Laney, and Sweet Pea. Thank you for trust in us :)
Very happy with the service I received for my 8 year old Husky mix. Yearly appointment with vaccines, everything was clearly explained and not rushed with time allowed for questions and concerns. Love all the employees. Highly recommend.
Our Basset Hound, Dudley, was in recently for his semiannual checkup. The procedure was quick, through and professional as always. Let your pet give them a try.
Ken, thank you so much for your kind words! We strive to provide top-notch care for all our furry patients. We're thrilled to hear you had a great experience with us at New Hope Veterinary Hospital. If you ever need anything in the future, don't hesitate to reach out.
Always thorough, quick to respond, and are great with every pet we have!
Very professional and friendly staff. Dr. Is very thorough and explained everything as they went through the exam. Thank you guys! Very pleased
Kevin, thank you so much for your kind words! We are thrilled to hear that our team at New Hope Veterinary Hospital provided excellent care for your pet. Our team is dedicated to providing top-notch service and compassionate care to all of our furry patients.
I have three dogs who have had consecutive medical issues in the last two months. All the doctors and staff at New Hope have been amazing in helping us (1) diagnose the problem (2) following up on referrals and (3) coordinating with other specialists to help our dogs get better. It’s refreshing to have a veterinary clinic both help and educate you on issues with your animals while outlining considerations and the methods they use to help diagnose the illnesses. The staff and doctors help put our minds at ease while also showing genuine attention and care for our pets. Highly recommend.
Excellent service, care, and communication
Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts
