Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
New Leaf Home Repair and Remodeling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%67+16.2Value 14%95+13.4Replies to reviews 7%75+5.3Craft & service penalty99−0.1Momentum penalty82−1.8Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

New Leaf Home Repair and Remodeling

The Village of Indian Hill, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 11 ceiling repair services · 4.8★ from 172 Google reviews

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Report card

Percentile vs other ceiling repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.New Leaf Home Repair and Remodeling is better than 75% of ceiling repair services.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.New Leaf Home Repair and Remodeling is better than 67% of ceiling repair services.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.New Leaf Home Repair and Remodeling is better than 99% of ceiling repair services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.New Leaf Home Repair and Remodeling is better than 95% of ceiling repair services.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.New Leaf Home Repair and Remodeling is better than 82% of ceiling repair services.A
82
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.New Leaf Home Repair and Remodeling is better than 75% of ceiling repair services.B
75

Reviews for your job

Customers hired New Leaf Home Repair and Remodeling for 8 kinds of job.

New Leaf Home Repair and Remodeling for drywall repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Drywall repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 6

All 6 Google reviews tagged “Drywall repair”

Morgan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Daulton and Jonah were very thorough with floor repairs and drywall installation. I was highly satisfied with their work. They were friendly and professional. I would definitely recommend them, and plan to use them again for future needs.

FlooringDrywall installationDrywall repair+ Quality+ Professionalism
Isaac4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional. Did an excellent job.

Drywall repair+ Responsiveness+ Punctuality
Noelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had such an incredible experience working with Noah and the New Leaf team! They were incredibly professional from start to finish. Moving in to our home we knew we wanted some walls removed to open up the space - given it is an older home we also knew it was incredibly important to have it done correctly! Added…

General constructionFlooringRemodeling+ Responsiveness+ Punctuality+ Professionalism
L3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I can’t say enough great things about my experience with New Leaf! Noah and his crew did quite a few things for our remodel in Indian Hill including redoing basement which included building a new bar, they also built a new workout room, new backsplash, painting most of house, changing out lighting, installing…

Customer photo from L's reviewCustomer photo from L's review
FlooringGeneral repairsRemodeling
Megan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

New Leaf has done a couple of projects around our house. They repaired drywall when we had water damage in the basement and replaced our shutters. They also resurfaced our entire back deck, replaced the railings, and painted parts of the deck foundation. Our deck looks fantastic, and we are thrilled with the…

InstallationDrywall repair+ Responsiveness+ Quality+ Professionalism
Nikki1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Deck constructionTile work installationDrywall repair+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 13%Reasonable 73%Overpriced 2%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
General construction25—
Home renovations18—
Home repairs18—
Remodeling10—
Bathroom remodeling9—
Install flooring8—
Exterior structural repairs7—
Repair flooring6—

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