Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
New Leaf Home Repair and Remodeling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%67+16.2Value 14%95+13.4Replies to reviews 7%75+5.3Craft & service penalty99−0.1Momentum penalty82−1.8Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

New Leaf Home Repair and Remodeling

The Village of Indian Hill, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 11 ceiling repair services · 4.8★ from 172 Google reviews

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Report card

Percentile vs other ceiling repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.New Leaf Home Repair and Remodeling is better than 75% of ceiling repair services.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.New Leaf Home Repair and Remodeling is better than 67% of ceiling repair services.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.New Leaf Home Repair and Remodeling is better than 99% of ceiling repair services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.New Leaf Home Repair and Remodeling is better than 95% of ceiling repair services.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.New Leaf Home Repair and Remodeling is better than 82% of ceiling repair services.A
82
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.New Leaf Home Repair and Remodeling is better than 75% of ceiling repair services.B
75

Reviews for your job

Customers hired New Leaf Home Repair and Remodeling for 8 kinds of job.

New Leaf Home Repair and Remodeling for exterior structural repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Exterior structural repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 7 Google reviews tagged “Exterior structural repairs”

Kathleen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Your never quite sure of whom your hiring when home repairs are needed. Without hesitation I would recommend New Leaf Home Repair and Remodeling. I've called upon them twice for exterior wood trim repair. Karl did an exceptional job and Noah was courteous and cordial while at the home assessing repairs to be made.

Reasonable priceGeneral constructionExterior structural repairs
jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I selected New Leaf LLC as the company to do some work on my home in Harlan Twp, as they were located close by, in Morrow. Many companies do not consider Harlan Twp to be in their service area. They responded to my phone call quickly, and sent a knowledgeable employee out to my home. And the work was done in…

Exterior finishingExterior structural repairsHome repairs
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is an A+++ company who came when they said they be there, addressed 100% of what needed to be done (5-6 places of exterior rotten wood replacement) and the quality of their work was exceptional.

Exterior structural repairs+ Responsiveness+ Quality+ Professionalism
Justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wyatt and his crew were fantastic from beginning to end. Their methods and communication were clear and efficient. Wyatt was excellent with industry education and the whole team does beautiful work. They were respectful of our property and kept us in the loop throughout. We would definitely hire New Leaf again for future projects.

Exterior finishingExterior structural repairs+ Responsiveness+ Punctuality+ Quality
Elle10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience working with Noah and team. They were very responsive. I'm very pleased with the results, and the care they took to tidy up afterwards.

Bathroom remodelingExterior structural repairsRepair flooring+ Responsiveness+ Quality+ Professionalism
Samuel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had Noah, Wyatt, and team do significant exterior repairs of wood rot in gutter boards, rake boards, also exterior panel replacement with siding, structural repair of rot damaged components, window frame and trim repair, new roofing install coordination, gutter replacement, and external painting. On this job…

Carpentry servicesExterior structural repairsGeneral repairs+ Responsiveness+ Quality+ Professionalism
TinaLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wyatt and team did a fantastic job finishing our basement. The quality was fantastic. They also did a new patio and deck stairs which turned out great.

Basement remodelingBathroom remodelingConcrete pouring+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 13%Reasonable 73%Overpriced 2%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
General construction25—
Home renovations18—
Home repairs18—
Remodeling10—
Bathroom remodeling9—
Install flooring8—
Exterior structural repairs7—
Repair flooring6—

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