Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
New Leaf Home Repair and Remodeling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%67+16.2Value 14%95+13.4Replies to reviews 7%74+5.2Momentum penalty82−1.8Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

New Leaf Home Repair and Remodeling

The Village of Indian Hill, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 14 ceiling repair services · 4.8★ from 172 Google reviews

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Report card

Percentile vs other ceiling repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.New Leaf Home Repair and Remodeling is better than 75% of ceiling repair services.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.New Leaf Home Repair and Remodeling is better than 67% of ceiling repair services.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.New Leaf Home Repair and Remodeling is better than 100% of ceiling repair services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.New Leaf Home Repair and Remodeling is better than 95% of ceiling repair services.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.New Leaf Home Repair and Remodeling is better than 82% of ceiling repair services.A
82
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.New Leaf Home Repair and Remodeling is better than 74% of ceiling repair services.B
74

Reviews for your job

Customers hired New Leaf Home Repair and Remodeling for 8 kinds of job.

New Leaf Home Repair and Remodeling for kitchen remodeling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Kitchen remodeling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2

All 3 Google reviews tagged “Kitchen remodeling”

Connie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

A very competent team of construction professionals describes New Leaf Home Repair and Remodeling. They remodeled my guest bath and kitchen efficiently and carefully. Best of all, everyone of the guys is polite, cheerful and anxious to please. Great job!

Reasonable priceHome renovationsBathroom remodelingTile work replacement
Jenny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We used the New Leaf team for our kitchen remodel and they absolutely nailed the job. They brought our vision to life and worked with our budget. Noah is an amazing cabinet maker and the entire crew was professional and easy to communicate with. We will definitely rehire their team for future projects. Thank you again.

Kitchen remodeling+ Quality+ Professionalism+ Value
Ronda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The crew was phenomenal. They did an absolutely wonderful job on my kitchen. When I had questions, they answered them and made excellent suggestions to resolve issues. Their prices were very reasonable, especially considering how much work they did. I will definitely use this company for any future work!

Interior structural repairsKitchen remodeling+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 13%Reasonable 73%Overpriced 2%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
General construction25—
Home renovations18—
Home repairs18—
Remodeling10—
Bathroom remodeling9—
Install flooring8—
Exterior structural repairs7—
Repair flooring6—

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