Best daycare ever! The staff truly care for the kids and staff are amazing. They are so warm and welcoming and encourage the kids to be the same to new kids.

New Life Kids Care
New Life Kids Care at a glance
Google reviewers rate New Life Kids Care 4.8 out of 5 based on sixteen reviews. Positive feedback highlights staff warmth, effective communication, and flexible payment practices, with parents noting children often feel comfortable and engaged. However, one-star reviews criticize a lack of staff interaction and report that state administrative officials were appalled by the center's practices.
- Google rating: 4.8 out of 5 from 16 reviews (94% five-star).
- Reviews on this page: 16 Google reviews (11 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: August 23, 2026.
- Service: Babysitting Service serving Concord, North Carolina.
Data from Google, last updated October 29, 2026.
Score profile vs other babysitting services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Bar = this company · dark tick = category median.
Star ratings
16 Google reviews we collected
- 5 stars1594%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star16%
Praise vs complaints
Phrases our text analysis found in 11 written reviews
- Praise889%
- Complaints111%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude444%
- Quality & results111%
- Speed & response111%
- Communication111%
- Honesty & trust111%
- Would recommend111%
What customers talk about
We read 11 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone is friendly and my children are always excited to their next day at daycare!”
“they are not sticklers on payments, they communicate so well, during emergency weather or adverse circumstances they truly do their best not just to c…”
“New Life Kids Care is the only place I trust to send my kids.”
“I would recommend New Life Kids Care to anyone who wants to have their children well taken care of and know they are learning and having fun as well.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Best daycare ever! The staff truly care for the kids and staff are amazing. They are so warm and welcoming and encourage the kids to be the same to new kids.
We love New Life Kid's Care! Literally the sweetest staff and treat our little girl like one of their own! So blessed we found this place!
This has been the best daycare we have ever went to or could have ever imagined. We have to move and that's the only reason we are withdrawing. The staff treats you with such respect. they are not sticklers on payments, they communicate so well, during emergency weather or adverse circumstances they truly do their…
Terrible day care. No interaction from staff and Had state administrative officials that were appalled by the practices here. Steer far clear.
I absolutely love this place. Every single teacher cares about the children, my child has been here for 2 years since she was 5 months old and I don't have nothing bad to say about this place. They are friendly, caring, and respectful. When your child is anxious to go to her daycare every day and when you see your…
Great child care provider. Both my children goes there and it's been very wonderful. The people there are very friendly.
Photos
Customer reviews
4.8 ★★★★★ 16 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The absolute best!
We love New Life Kid's Care! Literally the sweetest staff and treat our little girl like one of their own! So blessed we found this place!
So nice safe Great people wonderful children
This has been the best daycare we have ever went to or could have ever imagined. We have to move and that's the only reason we are withdrawing. The staff treats you with such respect. they are not sticklers on payments, they communicate so well, during emergency weather or adverse circumstances they truly do their best not just to care for the kids but to keep them happy and keep morale up as well even during tornado warnings! They were playing games with the children to keep them happy during the emergency. A shining example of how every facility should treat their customers
- Positive: Responsiveness, Reliability, Quality, Professionalism, Value
Terrible day care. No interaction from staff and Had state administrative officials that were appalled by the practices here. Steer far clear.
- Negative: Responsiveness, Reliability, Quality, Professionalism, Value
I absolutely love this place. Every single teacher cares about the children, my child has been here for 2 years since she was 5 months old and I don't have nothing bad to say about this place. They are friendly, caring, and respectful. When your child is anxious to go to her daycare every day and when you see your child get to her room and run to give her teacher hugs that means a lot to me. Definitely I go to work with a piece of mind my child is being taken care for and safe.
My husband and I have been sending out children to New Life Kids Care for a little over 6 years now. We have tried other daycares as well as at home daycares and have had bad experiences. New Life Kids Care is the only place I trust to send my kids. I know they have a lot of fun and are very well taken care of by the staff. One thing I really love is when my son started Kindergarten he was well prepared for school with already being at the level he needed to be on day 1. Everyone is friendly and my children are always excited to their next day at daycare! I would recommend New Life Kids Care to anyone who wants to have their children well taken care of and know they are learning and having fun as well. They have security codes on the door for safety. Each parent has their own access code to get in. If you look them up online and are looking for a daycare for your children they offer a discount when you sign up. I really recommend you try them out, you will be happy you did and will not be disappointed!
great staff, love this place
Love this place home away from home for our son
Business details
- Phone: (704) 793-9055 ext. 3
- Website: nlcjc.org
- Service area: Concord, NC