Analyzing 10,656,98110.7M ReviewsFor 30,23230.2K Experts
Google reviewers rate New Look Lawn & Tree Full Service Inc 4.9 out of 5 stars based on 106 reviews, noting the owner replies to 99% of feedback. Customers frequently cite punctuality, reasonable pricing, and thorough cleanup after services like tree removal and bush trimming. While most praise the team's professionalism and quick response times, low-star reviews highlight occasional scheduling difficulties and a lack of communication regarding access to locked properties.
Data from Google, last updated November 10, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
106 Google reviews we collected
Phrases our text analysis found in 83 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 83 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We plan on using them for future tree or branch removal and would highly recommend New Look Lawn and Tree services.”
“Hector and his crew have always been fast, friendly and reasonably priced.”
“I called New Look Lawn & Tree and they got the job done in the next 3 days !”
“Poor service, lack of empathy and no sense of urgency.”
“Salinas and he answered right away and came out the same day for an estimate, which was very reasonable.”
“Very professional workers and they worked hard and fast.”
“The individuals were ALL incredibly hard-working, efficient, knowledgeable and trustworthy.”
“they are very clear of what they can do and are Professional and reasonable with their price.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired New Look Lawn & Tree Full Service Inc for 5 kinds of job. Pick one to see what they paid and said.
Excellent team work! Impeccable work and cleanup, highly recommend! Very respectful of owner’s wishes.
10/10 . I called New Look Lawn & Tree and they got the job done in the next 3 days ! Great Price Nice & Quality service/work.
Hector and his crew have always been fast, friendly and reasonably priced. I have recommended them to everyone.
We got a recommendation to use New Look Lawn and Tree services and was not disappointed. Called Mr. Salinas and he answered right away and came out the same day for an estimate, which was very reasonable. After two large storms came through Matteson, many tree removal services were too busy to come out right away…
I had a significant amount of work done on my property. It was a trusting experience… New look… was very professional, provided consultation and got the work done in a timely manner. I would highly recommend them.
These guys did an awesome job of removing 11 big bushes/hedges from the side of my house. They were fourth on my search list and they gave me the best price. I will not lose there number for hopes of using them in the future. Did I mentioned how quickly they did the job and did an excellent job of cleaning and removing everything.
| Job | Reviews | Category typical |
|---|---|---|
| Tree removal | 32 | — |
| Tree trimming & pruning | 28 | — |
| Tree stump removal | 20 | — |
| Lawn mowing & maintenance | 5 | — |
| Tree stump grinding | 2 | — |
4.9 ★★★★★ 106 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Excellent team work! Impeccable work and cleanup, highly recommend! Very respectful of owner’s wishes.
Thank you so much!
10/10 . I called New Look Lawn & Tree and they got the job done in the next 3 days ! Great Price Nice & Quality service/work.
Deir Thanks for giving us the opportunity to work for you
Hector and his crew have always been fast, friendly and reasonably priced. I have recommended them to everyone.
Thanks Chad
We got a recommendation to use New Look Lawn and Tree services and was not disappointed. Called Mr. Salinas and he answered right away and came out the same day for an estimate, which was very reasonable. After two large storms came through Matteson, many tree removal services were too busy to come out right away and their prices were a lot more than what we paid. The estimate was given on a Monday and they came that Friday. Very professional workers and they worked hard and fast. Removed all trees and branches and cleaned up well afterward. We plan on using them for future tree or branch removal and would highly recommend New Look Lawn and Tree services.
Amy thank you so much for giving us the opportunity to work for you
I had a significant amount of work done on my property. It was a trusting experience… New look… was very professional, provided consultation and got the work done in a timely manner. I would highly recommend them.
Jesse Thank you so much!
Hector is awesome and does awesome work! Always my go to guy👍🏾👍🏾
Thank you so much!
These guys did an awesome job of removing 11 big bushes/hedges from the side of my house. They were fourth on my search list and they gave me the best price. I will not lose there number for hopes of using them in the future. Did I mentioned how quickly they did the job and did an excellent job of cleaning and removing everything.
Terry thank you so much for giving us the opportunity to to work for you Feel free to contact us anytime in the future we more than happy to help you again
Great service. Very professional. They were on time and did a great job. I would recommend them.
Thank you so much for giving us the opportunity to work for you
This company does a good job, I recommend them
Thank you so much daisy for giving us the opportunity to work for you
I had my tree branches removed after a storm damaged them. They answered my message quick and were able to come the same day. Very quick and the price was very reasonable. Highly recommend!!!
Hi Kathy Thank you so much for giving us the opportunity to work for you
Analyzing 10,656,98110.7M ReviewsFor 30,23230.2K Experts
