Experts Reviews · Company report
New Look Lawn & Tree Full Service Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%78+5.5Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

New Look Lawn & Tree Full Service Inc

Blue Island, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #72Position by Experts Score among all companies we track in this category. of 129 tree removal services · 4.9★ from 106 Google reviews

Report card

Percentile vs other tree removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.New Look Lawn & Tree Full Service Inc is better than 92% of tree removal services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.New Look Lawn & Tree Full Service Inc is better than 93% of tree removal services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.New Look Lawn & Tree Full Service Inc is better than 99% of tree removal services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.New Look Lawn & Tree Full Service Inc is better than 100% of tree removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.New Look Lawn & Tree Full Service Inc is better than 100% of tree removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.New Look Lawn & Tree Full Service Inc is better than 78% of tree removal services.B
78

Reviews for your job

Customers hired New Look Lawn & Tree Full Service Inc for 5 kinds of job.

New Look Lawn & Tree Full Service Inc for tree trimming & pruning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree trimming & pruning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 78
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 28 Google reviews tagged “Tree trimming & pruning” · showing 20

Connie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent team work! Impeccable work and cleanup, highly recommend! Very respectful of owner’s wishes.

Reasonable priceTree trimming & pruning
Deir1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

10/10 . I called New Look Lawn & Tree and they got the job done in the next 3 days ! Great Price Nice & Quality service/work.

Great priceTree stump removalTree trimming & pruningTree removal
Chad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Hector and his crew have always been fast, friendly and reasonably priced. I have recommended them to everyone.

Great priceTree stump removalTree trimming & pruningTree removal
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We got a recommendation to use New Look Lawn and Tree services and was not disappointed. Called Mr. Salinas and he answered right away and came out the same day for an estimate, which was very reasonable. After two large storms came through Matteson, many tree removal services were too busy to come out right away…

Great priceTree trimming & pruningTree removal
Jesse7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a significant amount of work done on my property. It was a trusting experience… New look… was very professional, provided consultation and got the work done in a timely manner. I would highly recommend them.

Great priceTree stump removalTree trimming & pruningTree removal
Phil4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Hector is awesome and does awesome work! Always my go to guy👍🏾👍🏾

Great priceTree stump removalTree trimming & pruningTree removal
EbonyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Hector was an absolute blessing to my family and I. He actually showed when he said he would for the estimate (we've had several people say they were coming and did not). He worked with our time line, very affordable and punctual. He said they would be there at 8:30 am they arrived at 8:00 am. Our yard looks…

Great priceTree stump removalTree trimming & pruningTree removal
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service. The team trimmed ny numerous bushes beautifully and thoroughly cleaned up every branch leaf and pine needle when they were done. Professional and friendly. Highly recommend.

Reasonable priceTree trimming & pruning
JudiLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Hector and his crew from New Look Lawn and Tree Service arrived on time and quickly cleaned all of the areas in my yard with overgrowth of weeds and small trees. All areas were cleared and lookied very nice. They removed a large hydrangea bush including the roots and removed the roots of the small trees that were…

Customer photo from Judi's reviewCustomer photo from Judi's reviewCustomer photo from Judi's review
Reasonable priceTree stump removalTree trimming & pruningTree removal
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Hector and his crew did a fine job on all the bushes surrounding my home. I am grateful and will be happy to hire New Look again! Thank you!

Great priceTree trimming & pruning
William1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They did a great job, they always do, I will recommend them to everyone I know...

Great priceTree trimming & pruning
G2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

To say that I am incredibly pleased by the work done by this company is a massive understatement. The individuals were ALL incredibly hard-working, efficient, knowledgeable and trustworthy. No wasting time here.!!!! To say that they finish the job in record time is not giving them enough credit. Their prices are…

Great priceTree stump removalTree trimming & pruningTree removal
Jerome3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great job. Tree trimming was excellent. Cleaned up all branches and lawn waste. Highly recommended.

Great priceTree trimming & pruning
MelissaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing job by a hard working team. Went above and beyond our expectations?. Friendly, and easy to work with.

Great priceTree trimming & pruningTree removal
Maritsa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This review is long overdue since the work was done back in December 2024. Great service and great price. Definitely recommend!

Great priceTree trimming & pruning
paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job would recommend highly

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Renae8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hector was a pleasure to work with as well as his team. The pricing was reasonable, the team was careful, neat, and quick! Thank you!

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Before I hired this company I had a tropical rain forest growing in my backyard because of injuries I was unable to do any work so I hired these guys to come out and cut a few trees and do some stump removal etc.and now I am so happy I can see my yard again words cannot express my joy thank you guys so much I really appreciate it.

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
aida7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This company came out to my home today…they did a great job!!Best quote I received…I am so glad this tree is finally trimmed down and gone ty so much Jeff and Aida

Tree transplantingTree trimming & pruning+ Responsiveness+ Punctuality+ Professionalism
Nora7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hector’s team did such a great job! Arrived on time, cut the trees in no time and cleaned up like you didn’t even had a tree cut down. Great team highly recommend!

Customer photo from Nora's review
Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 80%Reasonable 20%Overpriced 0%Not sure 0%

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