Analyzing 9,413,8719.4M ReviewsFor 26,81026.8K Experts
Customers frequently praise the staff's friendliness and the quality of dry cleaning and alteration services, noting quick turnaround times and reliable communication. However, recurring criticisms involve high pricing for pressing and laundry services, with some reviewers finding the costs unreasonable compared to local competitors. Additional complaints include instances of poor communication regarding order completion and unhelpful responses to requests for assistance with payment or change.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
196 Google reviews we collected
Phrases our text analysis found in 146 written reviews
How often each topic comes up in the written reviews
We read 146 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great place to take care of your clothes, they are friendly and helpful.”
“They came out beautiful and we’re done in a timely manner.”
“They do a great job at making sure your stuff is well taken care of I’m happy with there service”
“A little-bit pricey for your daily laundry but fair price for specifics or occasionally.”
“I recommend them to my friends and I myself will continue to use them for my laundering needs”
“If you need reliable, high-quality dry cleaning with exceptional customer service, this is the place to go.”
“Friendly staff, great communication, and im so thankful for them !”
praise complaint · found by our text analysis, Google review wording unchanged.
I haven’t needed to use my suit in few years. I dropped it off with the hopes of having it back in a few days for an upcoming event.They came through and I was able to get away for a few days stress free. Thank you!
Great place to take care of your clothes, they are friendly and helpful. A little-bit pricey for your daily laundry but fair price for specifics or occasionally. I’m satisfied and sure you will :)
I had two pair of pants hemmed here. They came out beautiful and we’re done in a timely manner. The gal at the storefront was pleasant and helpful too! A tad expensive ($25 each pair) But they are really wide bottom pants and I could not have done it myself - So worth it!
The customer service is friendly and easy to approach. The alterations are performed very well, and the dry cleaning quality is excellent.
They do a great job at making sure your stuff is well taken care of I’m happy with there service
Great price for 3 pieces, and it was ready when promised. Cute lady working is a bonus.
4.8 ★★★★★ 196 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
So clean, well kept too
Thank you for the kind words, Deceane! We're delighted you found everything clean and well kept. We appreciate your feedback and hope to see you again soon.
Wonderful service and wonderful staff
Thank you so much for your kind review, Lizzie. We're thrilled our team provided wonderful service and appreciate you recognizing our staff. We look forward to welcoming you back soon.
Very attentive staff. They do an excellent dry cleaning job. Fast and reliable!
Thank you, Jenia, for the wonderful review. We’re thrilled our team was attentive and that you found our dry cleaning fast, reliable, and excellent. We appreciate your trust and look forward to serving you again soon.
Very fast and thorough….nicest staff!
Thank you for the wonderful review! We're glad our team was fast, thorough, and friendly. We appreciate your kind words and look forward to serving you again.
Your service is really good and your work is excellent ,TY
Thank you, Michael! We appreciate your kind words and are glad you’re pleased with our service and work. We look forward to serving you again.
I haven’t needed to use my suit in few years. I dropped it off with the hopes of having it back in a few days for an upcoming event.They came through and I was able to get away for a few days stress free. Thank you!
Thanks so much, Bob. We’re glad we could get your suit ready in time and help make your trip stress-free. We appreciate you trusting us with your garment and look forward to helping again whenever you need us.
Great place to take care of your clothes, they are friendly and helpful. A little-bit pricey for your daily laundry but fair price for specifics or occasionally. I’m satisfied and sure you will :)
Thank you, Fernandez, for the kind words and for noting our team's friendliness and care. We appreciate your feedback about pricing — we aim to balance quality service and fair value, especially for special items and occasional needs. We're glad you're satisfied and look forward to helping with your future laundry needs.
I had two pair of pants hemmed here. They came out beautiful and we’re done in a timely manner. The gal at the storefront was pleasant and helpful too! A tad expensive ($25 each pair) But they are really wide bottom pants and I could not have done it myself - So worth it!
Thank you, Susan — we appreciate you choosing us and for the kind review. We're glad your wide-bottom pants came out beautifully and were finished promptly, and that our storefront team was pleasant and helpful. We understand the cost can be higher for more complex hems, so we're happy it was worth it and hope to help you again.
The customer service is friendly and easy to approach. The alterations are performed very well, and the dry cleaning quality is excellent.
Thank you, Michelle, for your kind words. We're delighted our team was friendly and that you were pleased with the alterations and dry cleaning quality. We appreciate your feedback and look forward to serving you again.
Great place
Thanks so much for the 5-star review, Luis! We're thrilled you enjoyed your visit and appreciate your support. We look forward to welcoming you back soon.
Analyzing 9,413,8719.4M ReviewsFor 26,81026.8K Experts
