Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
New South Landscaping Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%91+23.7Value 15%91+13.8Craft & service penalty64−3.6Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

New South Landscaping Inc

Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 43 landscapers · 4.9★ from 50 Google reviews

📞 Call (919) 868-5520Request a call backWebsite ↗

Report card

Percentile vs other landscapers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.New South Landscaping Inc is better than 95% of landscapers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.New South Landscaping Inc is better than 91% of landscapers.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.New South Landscaping Inc is better than 64% of landscapers.B
64
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.New South Landscaping Inc is better than 91% of landscapers.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.New South Landscaping Inc is better than 100% of landscapers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.New South Landscaping Inc is better than —% of landscapers.–
—

Reviews for your job

Customers hired New South Landscaping Inc for 8 kinds of job.

New South Landscaping Inc for retaining walls

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Retaining walls”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 5

All 3 Google reviews tagged “Retaining walls”

Sheila3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

This was such a positive experience. They were on time, very personable and made sure I was satisfied. Our backyard transformation is what sealed the deal. Thanks Andrew, Kevin and their team for making our outdoor living feel like we are always on vacation. Our home is complete. We highly recommend New South.

Customer photo from Sheila's reviewCustomer photo from Sheila's reviewCustomer photo from Sheila's review
Reasonable priceRetaining wallsLandscape design
Jacob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kevin and Andrew were a pleasure to work with. Every step of the way they made sure we were going to be happy with the final product. I would recommend them to anyone looking to upgrade their yard.

HardscapingLandscape installationsRetaining walls+ Responsiveness+ Punctuality+ Quality
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It was a great pleasure to work with Kevin and his team. Andrew had a great design, and it turned out perfectly. Highly recommend. Great family. Great company.

Driveway or walkway pavingGrading & reslopingHardscaping+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Landscape installations9—
Hardscaping6—
Landscape design4—
Retaining walls3—
Stone landscaping3—
Driveway or walkway paving2—
Grading & resloping2—
Yard drainage2—

Compare with

DreamScapes logoDreamScapesExperts Score 97Raleigh · 4.96★Walters Landscapes, LLC logoWalters Landscapes, LLCExperts Score 96Raleigh · 4.95★Perspective Landscape Solutions logoPerspective Landscape SolutionsExperts Score 96Raleigh · 4.98★