ROOFING CONTRACTORS · DALLAS, TX
New View Roofing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%4+1.4Reliability 15%5+0.8Craft & service 20%63+12.6Value 10%47+4.7Momentum 8%22+1.8Track record 7%95+6.7Accountability 5%74+3.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

New View Roofing

Better than 11% of roofing contractors · #62 of 70

4.9★703 Google reviewsGoogle star rating as shown on Google Maps.
4.82★last 12 monthsAverage stars on reviews from the last 12 months only.
4.8%1–2★ in 2 yrs (avg 1.5%)Share of reviews from the last 24 months that gave 1 or 2 stars.
83%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

New View Roofing for roof repair for storm & wind damage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$2.0k–$18k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair for storm & wind damage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 67

All 56 Google reviews tagged “Roof repair for storm & wind damage” · showing 20

★★★★★ Saurabh · a year ago

Joey and team did an awesome and very professional job getting hail damage fixed . Highly recommend

Gutter repairsSkylight repairAttic venting repairs
★★★★★ Marilyn · a year ago

Carlandre Bussey was very professional and made sure that I understood the process from beginning to end. The work was excellent and the clean up phenomenal. I would most definitely recommend them to anyone needing a quality roofing company.

Reasonable priceRoof repair for storm & wind damage
★★★★★ Abhinav · 3 years ago

I was referred to Joey Hong by a good friend of mine. Joey made the whole process smooth and easy from the inspection to the roof and gutter replacement. It was my first time replacing my roof and he helped me with all my questions and also worked with my insurance company to get us more coverage. We had to go…

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Quality+ Professionalism
★★★★★ Kathir · 3 years ago

NewView Roofing and their project manager Joey Hong exceeded my expectations. From the initial inspection to the final fix, their professionalism was outstanding. Project Manager Joey Hong was very knowledgeable, communicative, and ensured a seamless process and truly awesome. The quality of their workmanship is…

Gutter installationRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Jitendar · 3 years ago

I got my roof and gutters replaced recently with New View Roofing and the overall experience was just outstanding and beyond my expectations. Right from day one till the completion of the project, the professionalism, honesty and commitment of Joey Hong and each member of their team was commendable. I was always…

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
★★★★★ Linda · 3 years ago

I worked with the owner Nick after we had storm damage to the roof and the process went smoothly. They were on time and my roof looks great.

Roof inspectionRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
★★★★★ Andy · 3 years ago

I highly recommend Joey. He was professional and prompt with his service.

Roof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
★★★★★ Eric · 3 years ago

They replaced my roof a few years ago and helped me fight my insurance company that denied my claim. I worked directly with the owner- Nick Royer and the end results were awesome! The roof replacement was efficient, cost effective, and the work was top-notch. The communication with Nick was timely and always on…

Roof damage repairRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Kroos · 3 years ago

The team did the work flawlessly and Joey communicated and managed the project in a pleasant and professional way. He followed up every step on time and we are very happy with the whole process. Would definitely recommend.

Attic ventingGutter installationRoof inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Christina · 3 years ago

Nick Catanese and his team Sam were amazing. They are very punctual, ready to answer calls and email anytime of the day and honest.I am a realestate agent. My client needed a roof replacement. They took over the project, we did go through some obstacles regarding insurance but they handled it so well and made my…

Roof inspectionRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Shanmugam · 3 years ago

Worked with Joey Hong for my home hail damage inspection and repair. From day one, I have nothing but positive experience. Joey did free inspection and gave heads up with insurance process. His inspection report is NOT exaggerated like other roofing contractors(who knocked my doors often). Its up to mark about…

Gutter installationRoof installationRoof repair for storm & wind damage+ Responsiveness+ Quality+ Professionalism
★★★★★ Matthew · 3 years ago

We woke up to a roof leak during a big storm and Tom Longville was at our house that morning to inspect. He was able to work with our insurance company to get our roof replaced, and made sure insurance covered all the damages. It was about as stress free as replacing a roof can be. The team they have, especially Leo…

Gutter installationRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ BIO · 3 years ago

I called Joey Hong from New View Roofing because of Google reviews. Joey and his crews exceeded my expectations from day one. His team replaced my roof, gutters, and window screens, re-stained and repainted the exterior. Joey worked directly with my insurance and handled the process from start to finish. He also…

Gutter installationGutter repairsRoof damage repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Dan · 3 years ago

Had rain leaking into my living room. Nick, the owner, came out next day. Wind blew off a shingle, letting rainwater in. Some hail damage but not so much to require replacement. No pressure to replace the full roof--he's a straight shooter. Sent his guys out to fix it today at no charge. Done in 30 min. Much…

Roof inspectionRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
★★★★★ Pavan · 4 years ago

We used New View Roofing for our roof replacement and Joey and the crew were very professional and provided quality service. From start to end, Joey was very transparent with our options and made sure we were confortable with our decisions. They did an exceptional work and finished the project on time. Any one…

Roof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
★★★★★ TAUFIQ · 4 years ago

We had excellent experience with New View Roofing. All work was done on time and without us worrying about any issues. Joey was awesome to work with. He did everything that he promised which kept us from having anxiety when people do come and work on these major repairs.

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Shannon · 4 years ago

New View Roofing did an excellent job installing a new roof, gutters, window screens & repaired our fence. Tom has excellent communication skills. He kept us in the loop with everything. Friendly & easy to work with. Highly recommend.

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Leonardo · 4 years ago

Had a great experience in replacing my roof. Joey and his team were very cordial, responsive and delivered the work on time. They made the process look so easy. Will definitely hire them again if needed.

Gutter installationRoof installationRoof repair+ Professionalism
★★★★★ Mike · 4 years ago

New View replaced our roof, gutters and stained our fence after a large hail storm. New Roof and their representative, Joey, were very professional. They worked with our insurance company to assure that both the initial estimated damage as well as the sublemental damage noted by New Roof was covered by our…

Gutter repairsRoof repair for storm & wind damage
★★★★★ The · 4 years ago

These guys are the BEST. We own multiple rental properties, plus our homestead, and help others with real estate and flips, and we ONLY refer this team. These guys are on time, professional, and their quality of work is of the highest value. Plus their price is fair and all of their workers are always respectful and…

Attic ventingGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality

Show more roof repair for storm & wind damage reviews (36 more) →

vs category

Blue = New, grey = roofing contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.73★ (15 reviews)2024-Q2: 4.73★ (15 reviews)2024-Q3: 5.00★ (11 reviews)2024-Q4: 4.67★ (12 reviews)2025-Q1: 4.80★ (20 reviews)2025-Q2: 5.00★ (19 reviews)2025-Q3: 4.67★ (15 reviews)2025-Q4: 4.46★ (13 reviews)2026-Q1: 5.00★ (17 reviews)2026-Q2: 4.79★ (19 reviews)2026-Q3: 4.69★ (13 reviews)2026-Q4: 5.00★ (3 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$3.0k-71% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 59%Reasonable 38%Overpriced 0%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%4+1.4Reliability 15%5+0.8Craft & service 20%63+12.6Value 10%47+4.7Momentum 8%22+1.8Track record 7%95+6.7Accountability 5%74+3.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
4
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
5
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
63
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
47
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
22
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
95
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
74

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+156 / −1
Professionalism
+164 / −4
Responsiveness
+169 / −2
Punctuality
+148 / −1
Value
+131 / −1

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