ROOFING CONTRACTORS · DALLAS, TX
New View Roofing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%4+1.4Reliability 15%5+0.8Craft & service 20%63+12.6Value 10%47+4.7Momentum 8%22+1.8Track record 7%95+6.7Accountability 5%74+3.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

New View Roofing

Better than 11% of roofing contractors · #62 of 70

4.9★703 Google reviewsGoogle star rating as shown on Google Maps.
4.82★last 12 monthsAverage stars on reviews from the last 12 months only.
4.8%1–2★ in 2 yrs (avg 1.5%)Share of reviews from the last 24 months that gave 1 or 2 stars.
83%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

New View Roofing for roof repair for storm & wind damage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$2.0k–$18k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair for storm & wind damage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 67

All 56 Google reviews tagged “Roof repair for storm & wind damage” · showing 40

★★★★★ Saurabh · a year ago

Joey and team did an awesome and very professional job getting hail damage fixed . Highly recommend

Gutter repairsSkylight repairAttic venting repairs
★★★★★ Marilyn · a year ago

Carlandre Bussey was very professional and made sure that I understood the process from beginning to end. The work was excellent and the clean up phenomenal. I would most definitely recommend them to anyone needing a quality roofing company.

Reasonable priceRoof repair for storm & wind damage
★★★★★ Abhinav · 3 years ago

I was referred to Joey Hong by a good friend of mine. Joey made the whole process smooth and easy from the inspection to the roof and gutter replacement. It was my first time replacing my roof and he helped me with all my questions and also worked with my insurance company to get us more coverage. We had to go…

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Quality+ Professionalism
★★★★★ Kathir · 3 years ago

NewView Roofing and their project manager Joey Hong exceeded my expectations. From the initial inspection to the final fix, their professionalism was outstanding. Project Manager Joey Hong was very knowledgeable, communicative, and ensured a seamless process and truly awesome. The quality of their workmanship is…

Gutter installationRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Jitendar · 3 years ago

I got my roof and gutters replaced recently with New View Roofing and the overall experience was just outstanding and beyond my expectations. Right from day one till the completion of the project, the professionalism, honesty and commitment of Joey Hong and each member of their team was commendable. I was always…

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
★★★★★ Linda · 3 years ago

I worked with the owner Nick after we had storm damage to the roof and the process went smoothly. They were on time and my roof looks great.

Roof inspectionRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
★★★★★ Andy · 3 years ago

I highly recommend Joey. He was professional and prompt with his service.

Roof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
★★★★★ Eric · 3 years ago

They replaced my roof a few years ago and helped me fight my insurance company that denied my claim. I worked directly with the owner- Nick Royer and the end results were awesome! The roof replacement was efficient, cost effective, and the work was top-notch. The communication with Nick was timely and always on…

Roof damage repairRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Kroos · 3 years ago

The team did the work flawlessly and Joey communicated and managed the project in a pleasant and professional way. He followed up every step on time and we are very happy with the whole process. Would definitely recommend.

Attic ventingGutter installationRoof inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Christina · 3 years ago

Nick Catanese and his team Sam were amazing. They are very punctual, ready to answer calls and email anytime of the day and honest.I am a realestate agent. My client needed a roof replacement. They took over the project, we did go through some obstacles regarding insurance but they handled it so well and made my…

Roof inspectionRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Shanmugam · 3 years ago

Worked with Joey Hong for my home hail damage inspection and repair. From day one, I have nothing but positive experience. Joey did free inspection and gave heads up with insurance process. His inspection report is NOT exaggerated like other roofing contractors(who knocked my doors often). Its up to mark about…

Gutter installationRoof installationRoof repair for storm & wind damage+ Responsiveness+ Quality+ Professionalism
★★★★★ Matthew · 3 years ago

We woke up to a roof leak during a big storm and Tom Longville was at our house that morning to inspect. He was able to work with our insurance company to get our roof replaced, and made sure insurance covered all the damages. It was about as stress free as replacing a roof can be. The team they have, especially Leo…

Gutter installationRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ BIO · 3 years ago

I called Joey Hong from New View Roofing because of Google reviews. Joey and his crews exceeded my expectations from day one. His team replaced my roof, gutters, and window screens, re-stained and repainted the exterior. Joey worked directly with my insurance and handled the process from start to finish. He also…

Gutter installationGutter repairsRoof damage repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Dan · 3 years ago

Had rain leaking into my living room. Nick, the owner, came out next day. Wind blew off a shingle, letting rainwater in. Some hail damage but not so much to require replacement. No pressure to replace the full roof--he's a straight shooter. Sent his guys out to fix it today at no charge. Done in 30 min. Much…

Roof inspectionRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
★★★★★ Pavan · 4 years ago

We used New View Roofing for our roof replacement and Joey and the crew were very professional and provided quality service. From start to end, Joey was very transparent with our options and made sure we were confortable with our decisions. They did an exceptional work and finished the project on time. Any one…

Roof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
★★★★★ TAUFIQ · 4 years ago

We had excellent experience with New View Roofing. All work was done on time and without us worrying about any issues. Joey was awesome to work with. He did everything that he promised which kept us from having anxiety when people do come and work on these major repairs.

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Shannon · 4 years ago

New View Roofing did an excellent job installing a new roof, gutters, window screens & repaired our fence. Tom has excellent communication skills. He kept us in the loop with everything. Friendly & easy to work with. Highly recommend.

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Leonardo · 4 years ago

Had a great experience in replacing my roof. Joey and his team were very cordial, responsive and delivered the work on time. They made the process look so easy. Will definitely hire them again if needed.

Gutter installationRoof installationRoof repair+ Professionalism
★★★★★ Mike · 4 years ago

New View replaced our roof, gutters and stained our fence after a large hail storm. New Roof and their representative, Joey, were very professional. They worked with our insurance company to assure that both the initial estimated damage as well as the sublemental damage noted by New Roof was covered by our…

Gutter repairsRoof repair for storm & wind damage
★★★★★ The · 4 years ago

These guys are the BEST. We own multiple rental properties, plus our homestead, and help others with real estate and flips, and we ONLY refer this team. These guys are on time, professional, and their quality of work is of the highest value. Plus their price is fair and all of their workers are always respectful and…

Attic ventingGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Danielle · 4 years ago

Scott Beres at New View Roofing did a great job! He helped me work with my insurance to make sure I received all the money related to the hail damage. The repairs included replacing my roof, garage, garage door opener, gutters, shutters, and repainting my garage, front and back door, house trim. His team were…

Gutter installationGutter repairsRoof damage repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Gary · 4 years ago

New View Roofing DFW. Couldn’t have been more pleased with the quality, efficiency and professionalism of Scott Beres, his Team and all the folks at New View Roofing. There were at least five families on our block that used them. They worked fast, kept in close and frequent contact with me with constant updates…

Gutter installationGutter repairsRoof damage repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Andy · 4 years ago

We were referred to New View from a friend, and specifically to Project Mgr James Cornhoff. Our roof, gutters, screens, and fence were damaged from storms and James could not have been more professional throughout the entire job. He did an amazing job explaining the insurance/replacement process and was extremely…

Gutter installationGutter repairsRoof installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Louise · 4 years ago

New View Roofing replaced our roof due to hail damage about a month ago (Feb 2022). We are one of the biggest skeptics of roofing companies as there seems to be someone knocking on our door every other week. In fact, we see roofing contractors as piranhas. However, we happened upon New View after seeing one of…

Gutter installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
★★★★★ E · 4 years ago

A friend of mine recommended Nicholas Catanese from New View Roofing and spoke highly of Nicholas and the quality of work. I had 3 quotes from different roofers and decided to go with Nicholas. Nicholas and his team had exceeded my expectations for a one-stop-shop for roof, deck and fence repairs. I highly…

Attic ventingGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
★★★★★ Michael · 4 years ago

Highly recommend New View Roofing! Nick was incredibly professional throughout the entire process. He communicated clearly and often, and finished the project ahead of a schedule. I had a great experience! Will definitely use them again when needed!

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Lenin · 4 years ago

New View Roofing helped replace our roof that was damaged by hail storm. Joey Hong was our contact at New View Roofing. He is such a great guy. He made the whole process so smooth for us. He did the inspection, took care of insurance, got everything scheduled for us and made the roof replacement so easy for us.…

Gutter repairsRoof installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
★★★★★ M · 4 years ago

James was super helpful and informative. They got the job done and are truly about helping people, they didn’t nickel and dime to rip me off. Thank you guys so much!

Roof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
★★★★★ satish · 4 years ago

My roof was damaged due in 2020 and there was leaking and flashing of due to improper fixtures in different rooms damaging the carpets. New view roofing was recommended by my neighbor who said Joey was extremely professional and fixed their roof with out hassles. Joey and his crew not only worked with the insurance…

Roof repair for storm & wind damage
★★★★★ B · 4 years ago

New view replaced my roof back in 2016. Andy was my representative. He was very professional, Kind and always on time . Last night we had leak issues due to wind and rain. I called Andy and he showed up the next day and fixed it . I am very satisfied with his service!! Andy is great!!! I highly recommend New view…

Roof repairRoof repair for storm & wind damage+ Professionalism
★★★★★ Alexander · 5 years ago

Great experience working with Joey Hong - Project Manager! Highest professionalism, knowledge and quality of work on every step of the project. Perfect communication during entire process. The work was done on very convenient schedule. I always knew what and when was planned to be accomplished along the way, and how…

Gutter installationRoof installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
★★★★★ Hayden · 5 years ago

We had an awesome experience working with Tom to replace our roof and other areas of our home from hail damage. Tom was great with providing clear expectations and valuable consultations to ensure a fantastic outcome. We would highly recommend working with Tom!

Attic ventingGutter installationGutter repairs+ Quality+ Professionalism+ Value
★★★★★ Jingjing · 5 years ago

Tom and New View Roofing have done a great job, by working with insurance and fixing the roof damaged by storm!

Roof repair for storm & wind damage+ Responsiveness+ Professionalism
★★★★★ Jenner · 5 years ago

Scott Berlin is the man! He and New View Roofing did a fantastic job with our roof and home. He was very communicative the entire process. I knew exactly when people were going to be at the house, what they would be doing and for how long. Everyone was on time and professional. Scott also did a thorough check after…

Gutter repairsRoof inspectionRoof installation+ Responsiveness+ Quality+ Professionalism
★★★★★ Nicholetta2049 · 5 years ago

Ask for David Kim - Project Manager! He is the best! He made the process of roof replacement as painless as possible and even made the Insurance process fluid. David is always ready to address any questions and concerns about the process. He’s very knowledgeable & patient as he has a heart of a teacher when…

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Alan · 5 years ago

Really, really happy with Joey Hong and the services provided. The attention to detail, inspection, explanation of issues, re-inspection after the guy the insurance company hired didn't even climb on the roof, the updates, and follow-up. Good service, good value. Even after the job was complete Joey has been…

Roof installationRoof repair for storm & wind damage+ Responsiveness+ Professionalism+ Value
★★★★★ Robert · 5 years ago

I was very impressed with the customer service that Tom Longville provided. He listened to my concerns and expectations and made the entire process easy. My roof was completed in one day from start to finish! New view roofing is A+++ THANKS for taking care of me and my family!❤️

Attic ventingGutter installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
★★★★★ ashish · 5 years ago

New view roofing have been a great experience for my family to go through the process of replacing our roof I would like to express huge thanks to Joey Hong as he have been very professional , courteous , very punctual and also i would like to say he is man of his words . He never let us down with all the heckles…

Roof repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
★★★★★ Danny · 5 years ago

Burton Hughes with New View Roofing set the standard for the way I expect roof repair after a hail storm to be done! He was at my door within hours of me reaching out to him and impressed me with his experienced based knowledge. He not only identified damages to my property quickly, but advised me of the next steps…

Attic ventingRoof repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
★★★★★ Jason · 5 years ago

Tom and the crew were GREAT to work with. From the moment Tom arrived to help provide a quote, he was insightful and helped meet the needs to replace our roof and more. He made the process easy to understand and to navigate. I’ll be using them for additional projects in the future!

Attic ventingGutter installationRoof inspection+ Responsiveness+ Punctuality+ Quality

Show more roof repair for storm & wind damage reviews (16 more) →

vs category

Blue = New, grey = roofing contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.73★ (15 reviews)2024-Q2: 4.73★ (15 reviews)2024-Q3: 5.00★ (11 reviews)2024-Q4: 4.67★ (12 reviews)2025-Q1: 4.80★ (20 reviews)2025-Q2: 5.00★ (19 reviews)2025-Q3: 4.67★ (15 reviews)2025-Q4: 4.46★ (13 reviews)2026-Q1: 5.00★ (17 reviews)2026-Q2: 4.79★ (19 reviews)2026-Q3: 4.69★ (13 reviews)2026-Q4: 5.00★ (3 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$3.0k-71% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 59%Reasonable 38%Overpriced 0%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%4+1.4Reliability 15%5+0.8Craft & service 20%63+12.6Value 10%47+4.7Momentum 8%22+1.8Track record 7%95+6.7Accountability 5%74+3.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
4
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
5
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
63
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
47
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
22
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
95
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
74

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+156 / −1
Professionalism
+164 / −4
Responsiveness
+169 / −2
Punctuality
+148 / −1
Value
+131 / −1

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