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New Wave Body Art Studio

Tattoo and piercing shop · Milwaukee, WI · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%92+58.4Reliability 28%87+24.6Replies to reviews 8%84+6.9Experts Score= 90Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#31 of 49 piercing studiosPosition by Experts Score among all companies we track in this category. · better than 38%
4.9 ★★★★★ 172 Google reviews · 24 photos
98%five-star reviews
4.91★last 12 monthsAverage stars on reviews from the last 12 months only.
2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
52%reviews answered by the owner
$96typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

New Wave Body Art Studio at a glance

Customers frequently cite the studio's cleanliness, professional demeanor, and thorough communication regarding aftercare and healing processes. Many reviewers highlight the efficient and comfortable nature of the piercing services, noting that staff explain procedures clearly to ease client anxiety. However, a minority of low-star reviews describe specific instances of improper spacing, unprofessional behavior, and pricing that was significantly higher than competitors.

  • Google rating: 4.9 out of 5 from 172 reviews (98% five-star).
  • Reviews on this page: 172 Google reviews (160 with written comments, 23 with photos).
  • Owner responses: the business replied to 52% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Piercing Studio serving Milwaukee, Wisconsin.

Data from Google, last updated October 25, 2026.

Score profile vs other piercing studios

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction92Reliability87Craft & service–Value–Momentum100Replies to reviews84Satisfaction: 92 (median 95)Reliability: 87 (median 93)Momentum: 100 (median 100)Replies to reviews: 84 (median 79)
New Wave Body Art StudioPiercing Studios median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.New Wave Body Art Studio: 92/100 on this factor. Category median: 95.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.New Wave Body Art Studio: 87/100 on this factor. Category median: 93.A
87
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.New Wave Body Art Studio: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.New Wave Body Art Studio: 84/100 on this factor. Category median: 79.A
84

Bar = this company · dark tick = category median.

Star ratings

172 Google reviews we collected

  • 5 stars16898%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star32%

Praise vs complaints

Phrases our text analysis found in 160 written reviews

  • Praise25597%
  • Complaints73%

Price

What customers reported paying

$96-24% vs typical piercing studios

Middle half of what 97 customers paid ($62–$139) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude9637%
  • Quality & results5019%
  • Would recommend4718%
  • Speed & response2911%
  • Communication187%
  • Price & value114%
  • Honesty & trust114%

What customers talk about

We read 160 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “i love rob, he’s done my belly piercing and my second nose piercing, he’s always kind and talks through the entire experience, it’s clean and calm!”
  • “great experience, clean, professional and given detailed care instructions!”
    “Worst experience ever!”
  • “Highly recommend Robert for anyone looking for a professional and comfortable piercing experience!”
    “Cant recommend enough!”
  • “Got a nose piercing and it was clean, quick, and easy!”
  • “He also took the time to explain the healing process since I eventually want a little hoop.”
  • “They have a great selection of jewelry and are reasonably priced.”
  • “Genuine folks who go to great lengths to do a great work.”

People customers mention

  • Rob 33 reviews
  • Tom 5 reviews
  • Chris 4 reviews
  • Robert 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired New Wave Body Art Studio for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Journee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

i love rob, he’s done my belly piercing and my second nose piercing, he’s always kind and talks through the entire experience, it’s clean and calm!!!

Paid $1–50PiercingsNavel piercing
Liza1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★

Rob was very accommodating for a walk in small group wanting piercings. Professional, clean and felt very comfortable!

Paid $50–100Rook piercing
Ronin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rob was so informed and helpful !! Made the experience super relaxing and easy :)

Paid $1–50PiercingsBridge piercing
MaddieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Rob was awesome! Got a nose piercing and it was clean, quick, and easy! He also took the time to explain the healing process since I eventually want a little hoop. 10/10, will be back

Paid $50–100Piercings
SG3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Rob made sure I wasn’t allergic to any of the gloves and he made sure I was comfortable. Automatically better than any piercer I’ve been to.

Paid $100–150Ear piercing
houavss3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

amazing experience! came in for a lip piercing and everyone was very kind. had nerves but it was but quick. would come back for my next one!

Paid $50–100

Photos

Customer reviews

4.9 ★★★★★ 172 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Elyse Stachewicz1 reviewTotal number of Google reviews Elyse has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Repierced my previously incorrectly pierced belly button!!

Kendra Kes
Review from Google · view on Google
★★★★★

Amazing

Journee Harrington2 reviewsTotal number of Google reviews Journee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

i love rob, he’s done my belly piercing and my second nose piercing, he’s always kind and talks through the entire experience, it’s clean and calm!!!

  • Price: $1–50
  • Services: Piercings, Navel piercing
Lillian Carrillo2 reviewsTotal number of Google reviews Lillian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

great experience, clean, professional and given detailed care instructions! would recommend :)

Swati Rawal5 reviewsTotal number of Google reviews Swati has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful clean atmosphere. Genuine folks who go to great lengths to do a great work. I would highly recommend this place.

aaron ronny1 reviewTotal number of Google reviews aaron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a great experience getting my first ear piercing! Huge thanks to Robert for making the whole process smooth, comfortable, and easy. Highly recommend!

Liza McDermit1 reviewTotal number of Google reviews Liza has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rob was very accommodating for a walk in small group wanting piercings. Professional, clean and felt very comfortable!

  • Price: $50–100
  • Services: Rook piercing
Amy Anguiano2 reviewsTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The guy who did my peircing was very nice and funny (rob)

  • Price: $50–100
  • Services: Piercings
Abby Tilton1 reviewTotal number of Google reviews Abby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Walked in for a piercing and had a great experience! Rob is very professional and experienced. Left with even ears and some cool new jewelry! Thanks!

Ronin Pierluissi2 reviewsTotal number of Google reviews Ronin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rob was so informed and helpful !! Made the experience super relaxing and easy :)

  • Price: $1–50
  • Services: Piercings, Bridge piercing

New Wave Body Art Studio on Google Maps →

Business details