How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%53+28.9Reliability 24%33+8Value 14%100+14.1Replies to reviews 7%57+4Craft & service penalty77−2.3Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.53SCORENewdawn Towing & Recovery LLC
Reading, OH · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #135Position by Experts Score among all companies we track in this category. of 144 towing services · 4.5★ from 340 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Newdawn Towing & Recovery LLC for 7 kinds of job.
Newdawn Towing & Recovery LLC for car towing
Clear ✕All 80 Google reviews tagged “Car towing” · showing 20
Steve the goat
If I could give this a 0 I would but, I can’t. They were so rude to me. Because I am a girl they acted like I was a burden. A car was stuck in my driveway for days and they were the number that was said to call and were beyond rude to me. They are terrible and would never recommend!
Steve was very helpful upfront and had some knowledge about my vehicles situation. He was able to agree to pick up my car from Indiana and bring it back to the car dealership on the spot. He communicated when it was picked up and had no trouble finding the vehicle and then called when dropping off. I am…
Stephen helped me when every other tow truck company failed me. Thanks again for getting me home I appreciate you so much...
Took abt 7 hours from when I paid n i wouldnt complain rlly but I was told two different times the driver was on the way but they lied for some reason? Maybe they had a real reason but 7 hrs is a lot for what I paid and I needed the tow asap. they got the job done tho but I still paid full price
Stephen did awesome, got it in my car port and on jack stands!
Had an issue with my Tesla, he was dispatched by them but he was friendly, knowledgeable, and punctual. Appreciated his terrible jokes as well
Steve was very patient, answering all my questions, putting me at ease. Had a rough time, needing a tow, so late at night, and he came thru for me. Great guy, Thank You
Stephen from Newdawn towing stopped by to tow our car. He was on time, friendly, and the cost was lower than expected due to the high gas prices. This is my second tow with Newdawn and I highly recommend their services!
Responds promptly and I NEVER have a problem. Proud customer.
Steve was amazing stayed with me to my ride got to me was fast to get there and talked to me and distracted me when I was visibly upset
They were great and quick to get my car! Steve was super nice and made pick up and delivery really easy and nice!
Ray was friendly and professional. He helped me out big time!
Needed a tow from eastgate to Adams county, answered my call immediately, was very informative and had extremely fast service. Highly recommend.
Quick and easy. Good customer service. I recommend!
They helped me get my car towed fast and efficient. They were very friendly and helpful. Thank you!!
Steve was awesome! Fast service and very knowledgeable to tow my Tesla.
Thank you Newdawn Towing! I got a flat tire today and called NewDawn. Service was great, from my initial call, to scheduling, to the tow by Paul, who was the best- efficient and kind and took great care of getting the car and me to the tire shop. Response time was quick also for scheduling and pick up. I highly…
Friendly, quick and on time
Respectful,was on time very nice
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 80 | — |
| Special vehicle towing | 21 | — |
| Local hauling | 3 | — |
| Battery | 2 | — |
| Battery service | 2 | — |
| Tire change | 2 | — |
| Long distance hauling | 2 | — |
