How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%53+28.9Reliability 24%33+8Value 14%100+14.1Replies to reviews 7%57+4Craft & service penalty77−2.3Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.53SCORENewdawn Towing & Recovery LLC
Reading, OH · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #135Position by Experts Score among all companies we track in this category. of 144 towing services · 4.5★ from 340 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Newdawn Towing & Recovery LLC for 7 kinds of job.
Newdawn Towing & Recovery LLC for car towing
Clear ✕All 80 Google reviews tagged “Car towing” · showing 40
Steve the goat
If I could give this a 0 I would but, I can’t. They were so rude to me. Because I am a girl they acted like I was a burden. A car was stuck in my driveway for days and they were the number that was said to call and were beyond rude to me. They are terrible and would never recommend!
Steve was very helpful upfront and had some knowledge about my vehicles situation. He was able to agree to pick up my car from Indiana and bring it back to the car dealership on the spot. He communicated when it was picked up and had no trouble finding the vehicle and then called when dropping off. I am…
Stephen helped me when every other tow truck company failed me. Thanks again for getting me home I appreciate you so much...
Took abt 7 hours from when I paid n i wouldnt complain rlly but I was told two different times the driver was on the way but they lied for some reason? Maybe they had a real reason but 7 hrs is a lot for what I paid and I needed the tow asap. they got the job done tho but I still paid full price
Stephen did awesome, got it in my car port and on jack stands!
Had an issue with my Tesla, he was dispatched by them but he was friendly, knowledgeable, and punctual. Appreciated his terrible jokes as well
Steve was very patient, answering all my questions, putting me at ease. Had a rough time, needing a tow, so late at night, and he came thru for me. Great guy, Thank You
Stephen from Newdawn towing stopped by to tow our car. He was on time, friendly, and the cost was lower than expected due to the high gas prices. This is my second tow with Newdawn and I highly recommend their services!
Responds promptly and I NEVER have a problem. Proud customer.
Steve was amazing stayed with me to my ride got to me was fast to get there and talked to me and distracted me when I was visibly upset
They were great and quick to get my car! Steve was super nice and made pick up and delivery really easy and nice!
Ray was friendly and professional. He helped me out big time!
Needed a tow from eastgate to Adams county, answered my call immediately, was very informative and had extremely fast service. Highly recommend.
Quick and easy. Good customer service. I recommend!
They helped me get my car towed fast and efficient. They were very friendly and helpful. Thank you!!
Steve was awesome! Fast service and very knowledgeable to tow my Tesla.
Thank you Newdawn Towing! I got a flat tire today and called NewDawn. Service was great, from my initial call, to scheduling, to the tow by Paul, who was the best- efficient and kind and took great care of getting the car and me to the tire shop. Response time was quick also for scheduling and pick up. I highly…
Friendly, quick and on time
Respectful,was on time very nice
Great service I would recommend them to anyone who needs good fast and quality service
Ray was super helpful in getting my car towed back to my apartment. The overall service was fast and the entire team communicated with me the entire time.
Thank you so much for your help! Mr.R (sorry I forgot his name I believe it was Ray) but he communicated very well with me on his way to me through the phone. He made my tough expierence easy to get by, he knows what he's doing.My sister and I rode with him,it was an enjoyable ride we felt comfortable and safe.
Have no complaints Steve did a great job. Life saver for real!!!
Reliable, fast service.
Highly recommended fits budget and guy we really nice. He keeps you posted on how things are going,
I can’t say enough good things about this tow truck driver. My car broke down and I was scared and stressed, but he showed up with the kindest attitude and immediately put me at ease. He was professional, patient, and genuinely caring truly an angel sent from heaven. In the middle of a really hard moment, he turned…
10 Stars! Ed showed up quickly and was incredibly kind, professional, and reassuring. From the moment he arrived, he made me feel calm and taken care of, and he did an excellent job from start to finish. It’s very hard these days to find people who are both honest and genuinely nice, but you can absolutely trust Ed…
Really looked out for me. Was supposed to be towed to a location that was closed and he let me know before we even loaded. Honest and dependable.
they were great!! they came asap everything went so smooth. they came & towed my car within 30 minutes & it’s very affordable! this is the best place!
Got there quick and made it Easy to work with them!
Steve was AWESOME!!! Can’t say enough about the service we received from him. He was professional, timely and even asked about how my daughter was doing after her accident. Would highly recommend this company and especially him. Wonderful experience!!! Thank you, Steve!
I personally wouldn't recommend ANY other tow service. Newdawn are reliable, dependable, and fair priced. Yall should have seen/heard the other prices i was quoted from other companies. I got to shout-out Steve. He got the job done!! Quick and Fast. Steve is thee MAN in this towing and Recovery game. And No this…
Brian towed my vehicle, very nice and understanding, even gave some brightly insight. All around a wonderful experience.
Great friendly service. Used creativity and hard work to get me out of a jam with no damage to my vehicle. Steve arrived exactly on time.
I can't say enough wonderful things!!! I had two flat tires in a parking garage and most tow trucks couldn't come in there due to the low ceiling height. Right from the start I was given reassurance that they'd be able to figure it out and I could go home, they would take care of everything. I had multiple calls and…
It was a Thursday night and my clutch went out exiting a loaded parking garage. Fun times! Had to call a tow truck at 10pm and they answered right away unlike other companies I called. They were awesome! Found me fast downtown--love the GPS coordination link they texted me so I knew where the driver was and the…
Very friendly and respectful service! Even the person that answers the phone was very nice. I highly recommend Newdawn Towing & Recovery.
Called for a tow. Said they would be there in 45 minutes and never showed up or called. Tried calling dispatch about 10 times and never answered the phone after requesting the tow. Great service…
When I was stranded, they treated me like family and took care of me. I am beyond grateful to have experienced such wonderful service and assistance. I’m beyond thankful it was them, and not anyone else.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 80 | — |
| Special vehicle towing | 21 | — |
| Local hauling | 3 | — |
| Battery | 2 | — |
| Battery service | 2 | — |
| Tire change | 2 | — |
| Long distance hauling | 2 | — |
