Newdawn Towing & Recovery LLC

Steve the goat

If I could give this a 0 I would but, I can’t. They were so rude to me. Because I am a girl they acted like I was a burden. A car was stuck in my driveway for days and they were the number that was said to call and were beyond rude to me. They are terrible and would never recommend!

Steve was very helpful upfront and had some knowledge about my vehicles situation. He was able to agree to pick up my car from Indiana and bring it back to the car dealership on the spot. He communicated when it was picked up and had no trouble finding the vehicle and then called when dropping off. I am… Read full review

Stephen helped me when every other tow truck company failed me. Thanks again for getting me home I appreciate you so much...

Took abt 7 hours from when I paid n i wouldnt complain rlly but I was told two different times the driver was on the way but they lied for some reason? Maybe they had a real reason but 7 hrs is a lot for what I paid and I needed the tow asap. they got the job done tho but I still paid full price

Stephen did awesome, got it in my car port and on jack stands!

Had an issue with my Tesla, he was dispatched by them but he was friendly, knowledgeable, and punctual. Appreciated his terrible jokes as well

Steve was very patient, answering all my questions, putting me at ease. Had a rough time, needing a tow, so late at night, and he came thru for me. Great guy, Thank You

Stephen from Newdawn towing stopped by to tow our car. He was on time, friendly, and the cost was lower than expected due to the high gas prices. This is my second tow with Newdawn and I highly recommend their services!

Responds promptly and I NEVER have a problem. Proud customer.

Steve was amazing stayed with me to my ride got to me was fast to get there and talked to me and distracted me when I was visibly upset

They were great and quick to get my car! Steve was super nice and made pick up and delivery really easy and nice!

Ray was friendly and professional. He helped me out big time!

Needed a tow from eastgate to Adams county, answered my call immediately, was very informative and had extremely fast service. Highly recommend.

Quick and easy. Good customer service. I recommend!

They helped me get my car towed fast and efficient. They were very friendly and helpful. Thank you!!

Steve was awesome! Fast service and very knowledgeable to tow my Tesla.

Thank you Newdawn Towing! I got a flat tire today and called NewDawn. Service was great, from my initial call, to scheduling, to the tow by Paul, who was the best- efficient and kind and took great care of getting the car and me to the tire shop. Response time was quick also for scheduling and pick up. I highly… Read full review

Friendly, quick and on time

Respectful,was on time very nice

Great service I would recommend them to anyone who needs good fast and quality service

Ray was super helpful in getting my car towed back to my apartment. The overall service was fast and the entire team communicated with me the entire time.

Thank you so much for your help! Mr.R (sorry I forgot his name I believe it was Ray) but he communicated very well with me on his way to me through the phone. He made my tough expierence easy to get by, he knows what he's doing.My sister and I rode with him,it was an enjoyable ride we felt comfortable and safe.

Have no complaints Steve did a great job. Life saver for real!!!

Reliable, fast service.

Highly recommended fits budget and guy we really nice. He keeps you posted on how things are going,

I can’t say enough good things about this tow truck driver. My car broke down and I was scared and stressed, but he showed up with the kindest attitude and immediately put me at ease. He was professional, patient, and genuinely caring truly an angel sent from heaven. In the middle of a really hard moment, he turned… Read full review

10 Stars! Ed showed up quickly and was incredibly kind, professional, and reassuring. From the moment he arrived, he made me feel calm and taken care of, and he did an excellent job from start to finish. It’s very hard these days to find people who are both honest and genuinely nice, but you can absolutely trust Ed… Read full review

Really looked out for me. Was supposed to be towed to a location that was closed and he let me know before we even loaded. Honest and dependable.

they were great!! they came asap everything went so smooth. they came & towed my car within 30 minutes & it’s very affordable! this is the best place!

Got there quick and made it Easy to work with them!

Steve was AWESOME!!! Can’t say enough about the service we received from him. He was professional, timely and even asked about how my daughter was doing after her accident. Would highly recommend this company and especially him. Wonderful experience!!! Thank you, Steve!

I personally wouldn't recommend ANY other tow service. Newdawn are reliable, dependable, and fair priced. Yall should have seen/heard the other prices i was quoted from other companies. I got to shout-out Steve. He got the job done!! Quick and Fast. Steve is thee MAN in this towing and Recovery game. And No this… Read full review

Brian towed my vehicle, very nice and understanding, even gave some brightly insight. All around a wonderful experience.

Great friendly service. Used creativity and hard work to get me out of a jam with no damage to my vehicle. Steve arrived exactly on time.

I can't say enough wonderful things!!! I had two flat tires in a parking garage and most tow trucks couldn't come in there due to the low ceiling height. Right from the start I was given reassurance that they'd be able to figure it out and I could go home, they would take care of everything. I had multiple calls and… Read full review

It was a Thursday night and my clutch went out exiting a loaded parking garage. Fun times! Had to call a tow truck at 10pm and they answered right away unlike other companies I called. They were awesome! Found me fast downtown--love the GPS coordination link they texted me so I knew where the driver was and the… Read full review

Very friendly and respectful service! Even the person that answers the phone was very nice. I highly recommend Newdawn Towing & Recovery.

Called for a tow. Said they would be there in 45 minutes and never showed up or called. Tried calling dispatch about 10 times and never answered the phone after requesting the tow. Great service…

When I was stranded, they treated me like family and took care of me. I am beyond grateful to have experienced such wonderful service and assistance. I’m beyond thankful it was them, and not anyone else.

Jay provided excellent service!

Ray towed my car to the dealership yesterday with a flat front tire. He was professional and courteous! Clearly great at his job and I appreciated his service.

This place is amazing. Very kind, quick, affordable and responsive. They send you a confirmation text to let you know someone will be with you soon and they also send you a text when they are otw. Extremely professional. My Car caught on fire and everywhere quoted me 90 mins. They came in 20.

My tire blew out on I-75 and needed towing while I was not in the car. My insurance contacted them for the tow and we met them at the location of drop off. After changing the tire I got in my car and realized they had stolen some of my belongings I left inside such as an FM transmitter, dash mount for my phone,… Read full review

Saved the day when I wouldn't have blamed him for telling me to kick rocks!

Arrived 20min after service order. Delivered truck within an Hour of placing order!!! Thanks NEWDAWN TOWING & RECOVERY!💪

This place is terrible, they sent my car to another location , I was very clear about where it should go. I called to inform them that my car wasn't there and the young girl said that it was already delivered. But when I tried to explain that it was delivered to the wrong place she hung up the phone. Bad business… Read full review

I only used this company once and my rating is based on my interaction with Mark, who showed up with the tow truck not long after I requested service. Based on our interaction, it was obvious he does his best at his job and he will go above and beyond to deliver an outstanding customer service. I had a good… Read full review

Mark the tell guy was very very friendly , he was on time and he's just a nice guy glad to have met him he's a good worker and have a lot of knowledge with towing

Mark picked me up timely and professionally. He was great

Mark was courteous and professional. Thank you

Mark was very professional and arrived when expected. He answered any questions that we had and let us know once our car was dropped off as well as a picture showing that it was it a safe area.

Mark was very professional and super nice! Great customer service!

Mark was friendly and professional! Thanks so much!

Excellent service , very fast , no time wasted. Mark was very nice and polite. Hopefully won’t need them anytime soon but if I do I will definitely give them a call.

Returning from a delivery in KY, my truck engine had a catastrophic failure (engine boom.) I was hauling my 16' trailer with window and door rack. My insurance had a difficult time finding a service that would tow the truck and trailer back to Butler County, OH (62 miles away.) Newdawn stepped up. They got my truck… Read full review

Was told at the time of tow request that the driver would need to back down the street to drop the vehicle off. Once the driver arrived, he did NOT back down. The driver was then told to go back up the street and back down. The driver didn't listen and decided to enter a private drive instead to do the "backup".… Read full review

The service provided by the employee sent for the job was positive and upbeat, (considering I was not having a good day), being what was the issue, and very professional from beginning to end.

My driveway is very long and very narrow with ditches on both sides. I had pulled into my driveway and was not going fast enough and became stuck. As I tried to maneuver myself back and forth I slid sideways to the right and into the ditch. I was literally an inch away from my waterline which protrudes up out of the… Read full review

George got to my vehicle in great timing, explained to me the process of the towing and got my car to the shop quickly. Thank you guys

My Nissan rogue wouldn't start at the dealership. I used my insurance to request a tow. I called the insurance company to determine if I would need to leave the key and they weren't sure. Of course I took the key just out of an abundance of caution. The tow operator (Lee) stated he wanted to be helpful ( I was… Read full review

Lee is a professional and know how to take care of his customer vehicle. Hope I don't need him but if I need another tow Newdawn towing is who I will call and request Lee if available.

Great company. Good drivers. Very helpful

A great service to call when your car breaks down! I called the office, left a message, and they responded back within a couple of minutes. Their service was timely, and Ray was so helpful and friendly. He even sent a photo and message letting me know my car arrived safely. Fantastic customer service!

They we’re really friendly George was very nice and very FAST !!!!

Gorge was nice and quick. Very professional

Great drivers, got me and car safely home!! Highly recommended!!!

My insurance agency quoted me a towtruck driver in 60 minutes. George came out in literally 20 minutes! He was so friendly, masked up, and took care of everything.

Rating only, no written review.

Rating only, no written review.

Rating only, no written review.

Rating only, no written review.

Rating only, no written review.

Rating only, no written review.

Rating only, no written review.

Rating only, no written review.

Rating only, no written review.

Rating only, no written review.

Rating only, no written review.

Rating only, no written review.