How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORENewWay Drain Cleaning
Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 5.0★ from 287 Google reviews
Report card
Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired NewWay Drain Cleaning for 8 kinds of job.
NewWay Drain Cleaning for drain cleaning
Clear ✕All 60 Google reviews tagged “Drain cleaning”
Cody came out within 2 hours of my phone call to clean out our basement drain that had plugged up and flooded part of our basement. He explained everything he was doing and educated us on how the drain became blocked. After snaking the system he flushed it to make sure it was draining properly. Cody was very…
I had my sewer back up into my basement and couldn’t get the water to drain, I called and they sent two guys out, Johnathan and Jorge showed up on time scoped my main line and showed me footage of 9 tree root blockages. These guys got to work immediately jetting the main line and where very knowledgeable with any…
Great job. Very attentive to detail. Made sure the job was done the right way.
Jonathan and Jorge went right to work and cleared both the toilet and the sink drains. They did an excellent job.
Very quick service! Explained and addressed the issue thoroughly. Gave tips on how to prevent the issue from happening again.
Jonathan and Titan got out here super fast and the price was not bad for the peace of mind that the drain is cleared and water won’t come back up into our basement. Highly recommend.
Quick response, same day clean out of a smelly washer train. Very professional and went over regular maintenance step to prevent reoccurrence
This is the second time I’ve used this company, and once again I had a great experience! Nick and Jonathan’s customer service was outstanding from start to finish. They responded promptly and completed the work quickly. They took the time to explain everything clearly, and showed me a video of the pipe being…
Nick and Jonathan very nice guys! Great workmanship. Highly recommended.
Jonathan and Nick were fast, courteous and professional. I highly recommend
Nick and Johnathon helped my roommate and I with draining issues in our kitchen sink! They were super nice and helpful and even found a secondary issue in our bathroom shower drain that could’ve become worse. I would definitely use NewWay again for any maintenance I need in the future!
Just had Johnathan and Nick stop by for a clogged shower. They were right on time. Very upbeat. They asked me about the issue and went right to it. In and out in 30 minutes and cleaned up any mess left behind. Will be using them again for any future plumbing needs!
Nick, Jonathan and crew were great! They were able to come out same day. Transparent and up front on pricing before doing anything. Kept the work space tidy and cleaned before they left. Will definitely be using them again!
Thank you. Jon and Nick were great.
Quick service and great work by Jonathan and Nick. I really recommend this place.
The guys were very professional and knowledgeable. Nick and Johnathan were awesome.
We have an old house that has periodic drain problems. Twice this has happened on holidays. NewWay does an excellent job getting things cleared out, even on holidays, while being clear and honest about what work needs doing now and later. A good group of people. The service people this time (two calls) were Isaiah, Nick, and Jonathan. All excellent.
Jonathan and Nick were great! Explained what they were doing and were very professional. Highly recommend!
Johnathan and Nick did amazing job. Had us up and running in 45 mins. Thanks again.
They were nice guys and knowledgeable of what they were doing
Great experience with Nick and Cody. Had a backed up sewer line, and they took care of it quickly, and with no mess. VERY appreciative of their efforts!
Jonathan and Nick were very professional and explained everything to us. I was so impressed by the service completed. They were very friendly as well and I was so happy they accepted credit card since I hardly carry cash. We will continue to utilize New Way Drain cleaning in the future.
Arrived on time and provided excellent service. Took the time to show and explain what their camera was showing while down in the drain. Great getting the piece of mind knowing the problem has been resolved. Would recommend.
Both Jonathan and Nick were extremely polite and respectful. They completed the job in a timely manner. Highly recommend them and this company
Every single member of the staff were kind and thorough. They weren't trying to just make money, but wanted to help us. They equipped us to make an informed decision and were patient. We definitely plan on using them anytime anything would come up.
Nick and Jonathan were great! Very knowledgeable and helpful.
Johnathan and Nick were phenomenal!!!! Thank you for the after hrs, support service. As soon as they arrived they knew exactly what the issues were!!
We had NewWay Drain Cleaning come out to look at our drains because they were backing up into the house. Nick and Jonathan were great to work with! They were very clear and transparent with what work needed to be done. They were also really quick to respond to our call and were out to our house soon after. Highly recommend them!
Great experience with Nick from New Way. We called with our issue and they were at our house within a couple hours. Very thorough and efficient. Highly recommend
Excellent service!! Nick and Jonathan found the problems and corrected them right away. Great guys to work with! Very personable!
Flooded basement on Saturday, called as soon as we discovered the glorious situation. They said they could do a emergency call out on Sunday but we had it covered so they could come during normal business hours. Showed up 8am Monday and cleaned and inspected line and was showering normally by 10.
I’ve unfortunately had recurring kitchen sink backups in my rental, and every single time it’s been stressful and messy. But Jonathan and Nick have been absolute lifesavers. This is the second time they’ve come out, and once again they proved they’re true experts at what they do. They’re respectful, careful with my…
Jonathan and Nick came out very knowledgeable and got the issue fixed in a timely manner. Also cleaned up all areas they touched. Overall great guys and highly recommended.
NewWay Drain Cleaning was recommended to us and we were very pleased with this company. They responded to our emergency immediately. Jonathan and Nick were knowledgeable, professional and skilled at not only completing the current issues in our drain but also providing us with detailed explanations about what they…
Johnathan and Nick came out in less than 24hours of my issue. They were professional and thorough. They did a great job explaining the issue and walking me thru the services. Money well spent and would definitely use their services again if needed.
Jonathon and Nick were super nice helpful and efficient great crew! they cleaned out the roots from my sewage super quick!
We couldn’t have asked for a better experience. We wish we knew about NewWay a year ago. Nick and Jonathan were phenomenal. We met with Nick first to assess roots in our drain after another local company failed to assist us anymore. Nick diagnosed the issue immediately. He worked within 30 minutes to bring resolve…
They were so professional and so helpful! Educated me on what I have going on with my new house and how we can move forward updating things down the road! Didn't try and push any extra unneeded things. I am so happy with the service they provided!
Jonathan and Nick did amazing! They were quick and caring when we needed them despite their own schedule! If you ever have any drain problems, my family and I would 100% recommend giving them a call! Thank you guys so much!
I would like to express my sincere thank you and appreciation to New Way Drain Cleaning, and especially to the professionals Jonathan and Nick. Their knowledge and expertise was unbelievable. They allowed me to watch on one of their iPhones, as they ran the camera down our main line, and while doing so, explained…
Johnathon and Nick from NewWay Plumbing were fantastic! They cleared our main line and did a full video scope to check for tree roots. Super professional, friendly, and thorough — they explained everything clearly and made sure the problem was completely solved. Couldn’t recommend them more!
Nick & Cody came out to fix the house I rent since the sewage line was blocked. They were incredibly prompt, explained the situation, remediated the problem quickly and cleaned up any of the debris left in my tubs. I recommend their service!
Prompt, excellent service by Cody and Nick. I highly recommend them for drain blockage resolution.
Nick and Cody were fantastic and so efficient! So nice and made the situation seem less awful than it was. Definitely would recommend to anyone!!
These guys are amazing. Nick did a great job. Got the drain cleaned out super fast.
Nick came out and cleared out two drains for me today. He was quick, efficient, answered all of my questions, and gave great suggestions to avoid having to come out again. I definitely recommend NewWay Drain cleaning, and recommend asking for Nick!!!
Theses guys are AWESOME. They got here within about an hour of my emergency call. Explained everything to me. They were fast and efficient. I’m going to use this company from now on!
Jonathan and Nick came to our house to clean-out the standpipe for our washer. The pipe was clogged. They came the same day I called for service. They had it cleaned out in just a few minutes. The price was $195 which I felt was reasonable. Both guys were professional and polite. Would call New Way again for a service call.
Five stars do not even express how amazing this company, the service, and Jonathon/Nick are! We were referred to this company and it was an answered prayer for sure. We were told by a prior company that we needed a sleeve installed that would warrant a full yard dig up due to a tree root and more a less my husband…
Jonathan and Nick saved us so much money. They were professional and very knowledgeable. I wish we would have called them first. Jonathan and Nick came to my Mom's house to look at our sewer line because we were having backup in our basement. NEWWAY was able to scope the sewer line and determine the issue and…
New Way is very responsive, efficient and effective! We highly recommend using them.
I have had several people work of the drain because of the chronic nature of this problem but I have not met two more eager to help, and excited to work. It is evident that Jonathan and Nick love what they do and they reassured me that they will get my drain working again in no time. And they were right! They’re…
Our basement drain started backing up due to a clog in the main sewer line. Johnathan & Nick came out this morning and cleared the clog. They did an excellent job explaining everything thoroughly and got the job done quickly & efficiently, and the cost was exactly what I was quoted on the phone. I 100% recommend…
Nick and Jonathan provided same-day service and solved our problem in 1 hour. They were friendly, knowledgeable and professional. Highly recommend!
John and cody did good work very quickly
Nick and Jonathon did an excellent job fast and quick service, extremely knowledgeable and professional. Cleaned out my drain line within a two hour. I would highly recommend hiring new way drain cleaners!!
I just moved into a new rental and my kitchen sink was clogged. Not even a day after putting the request in, NewWay accepted the request and came out to fix it. Nick and Jonathan are the best in the business and will help make sure things are taken care of. Don’t look elsewhere because these guys are the best of the best
Nick and Jonathan were very professional, courteous and quick to explain what they were doing. I will be having them back for future cleanouts.
Great company! Fast friendly service! Showed up when they said they would and told me everything they were going to do. Highly recommend!
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 60 | $248–$502 |
| Sewer cleaning | 39 | $322–$706 |
| Toilet repair | 9 | $228–$554 |
| Plumbing pipe repair | 7 | $295–$931 |
| Sewer repair | 7 | $475–$1.7k |
| Plumbing leak detection | 5 | $173–$503 |
| Water heater installation | 5 | $1.4k–$2.8k |
| Outdoor plumbing system repair | 5 | $348–$635 |
