Analyzing 7,329,7967.3M ReviewsFor 20,76820.8K Experts

Experts Reviews · Company report
NewWay Drain Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

NewWay Drain Cleaning

Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 5.0★ from 287 Google reviews

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Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.NewWay Drain Cleaning is better than 97% of pipe repair services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.NewWay Drain Cleaning is better than 97% of pipe repair services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.NewWay Drain Cleaning is better than —% of pipe repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.NewWay Drain Cleaning is better than 100% of pipe repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.NewWay Drain Cleaning is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.NewWay Drain Cleaning is better than 89% of pipe repair services.A
89

Reviews for your job

Customers hired NewWay Drain Cleaning for 8 kinds of job.

NewWay Drain Cleaning for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$931
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Plumbing pipe repair”

Addison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very quick service! Explained and addressed the issue thoroughly. Gave tips on how to prevent the issue from happening again.

Drain cleaningPlumbing pipe repair
JohnLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tim and his team did a great job installing a liner in our existing sewer line. The whole process was much less invasive than we anticipated. After the job was complete, Titan and the crew made it look like the yard was never dug up.

Paid $1,000+Reasonable pricePlumbing pipe repair
Amaya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Had some leaking and clogging issues with our cast iron piping. Came and drained the pipes and both Nick and Johnathan were kind and quick to get the job done.

Not surePlumbing leak detectionPlumbing pipe repairSewer cleaning
gabriela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jonathan and Nick were on time, professional, and did excellent work. They explained everything clearly and got the job done efficiently.

Paid $300–400Reasonable pricePlumbing pipe repair
Kyanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jonathan and Nick did amazing! They were quick and caring when we needed them despite their own schedule! If you ever have any drain problems, my family and I would 100% recommend giving them a call! Thank you guys so much!

Paid $200–300Great priceDrain cleaningPlumbing pipe repair
Kaitlyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Five stars do not even express how amazing this company, the service, and Jonathon/Nick are! We were referred to this company and it was an answered prayer for sure. We were told by a prior company that we needed a sleeve installed that would warrant a full yard dig up due to a tree root and more a less my husband…

Great priceToilet repairDrain cleaningPlumbing pipe repair
Troy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Johnathan and Nick were polite, respectful and professional. Did an excellent job unclogging the sink and replacing drainage pipes. I will be calling them for future plumbing issues.

Reasonable pricePlumbing pipe repair

Price

$466-3% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 54%Overpriced 0%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning60$248–$502
Sewer cleaning39$322–$706
Toilet repair9$228–$554
Plumbing pipe repair7$295–$931
Sewer repair7$475–$1.7k
Plumbing leak detection5$173–$503
Water heater installation5$1.4k–$2.8k
Outdoor plumbing system repair5$348–$635

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