Experts Reviews · Company report
NewWay Drain Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

NewWay Drain Cleaning

Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 5.0★ from 287 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.NewWay Drain Cleaning is better than 97% of pipe repair services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.NewWay Drain Cleaning is better than 97% of pipe repair services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.NewWay Drain Cleaning is better than —% of pipe repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.NewWay Drain Cleaning is better than 100% of pipe repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.NewWay Drain Cleaning is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.NewWay Drain Cleaning is better than 89% of pipe repair services.A
89

Reviews for your job

Customers hired NewWay Drain Cleaning for 8 kinds of job.

NewWay Drain Cleaning for sewer cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$500–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$322–$706
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 39 Google reviews tagged “Sewer cleaning” · showing 20

Liam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had my sewer back up into my basement and couldn’t get the water to drain, I called and they sent two guys out, Johnathan and Jorge showed up on time scoped my main line and showed me footage of 9 tree root blockages. These guys got to work immediately jetting the main line and where very knowledgeable with any…

Paid $1,000–1,200Reasonable priceDrain cleaningSewer cleaning
Bob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jonathan arrived on time and quickly diagnosed and corrected our drain problem. We will call him again.

Paid $1–200Great priceSewer cleaning
Bryce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nick and nuway came out quickly got my septic unclogged in seconds. Made sure system was good and clear. Was able to use the camera to see future problems with old cast iron. 5 stars!

Paid $200–400Reasonable priceSewer cleaning
Taylor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Called for same day cleaning out the tree roots in my sewer line. Nick and Jonathan came out when they said they would, cleaned up after themselves, and were helpful in walking through their estimation and what work they completed and why after too. They were done in about 45 minutes. They were priced a little on…

Paid $600–800Sewer cleaning
JohnLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

These guys (Nick and Jonathan) were great! Super fast and professional. Knew exactly what to do, communicated very well and clearly with me every step of the way. I did end up having a bit of a problem yet to be dealt with, but they assured me that it will not be too hard to fix. They got everything flowing for the…

Paid $400–600Reasonable priceSewer cleaning
Rod9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Newway was awesome!!! They came same day on a call that went in at 3:30 to clear the sewer line blockage - and were out the next day (July 3rd) when every other operator was taking the day off to jet the line. Jonathan and Nick were an awesome team and explained everything they were doing. I had another…

Sewer cleaning
Arturo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jonathon and Nick were great! Any questions I had about what was going on they were able to provide all the information and more. Communication was great through the whole ptcoesss from office to the field. I would highly recommend this company.

Great priceSewer cleaning
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jonathan and Nick were great, cleaned my sewer line same day I called, very professional and good equipment

Paid $500–600Reasonable priceSewer cleaning
Alan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We have an old house that has periodic drain problems. Twice this has happened on holidays. NewWay does an excellent job getting things cleared out, even on holidays, while being clear and honest about what work needs doing now and later. A good group of people. The service people this time (two calls) were Isaiah, Nick, and Jonathan. All excellent.

Paid $1,000+Great priceDrain cleaningSewer cleaning
Gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jonathan and Nick were fantastic. They worked on a complex problem until it was solved. Great job from start to finish. Professional in every way. I give New Way my highest recommendation and would give them above 5 stars if I could.

Paid $500–600Great priceSewer cleaningSewer repair
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Nick & Johnathan did a great job, quick, fair and fixed the problem. Not pushy, gave valuable consultation and advice.

Paid $600–700Reasonable priceSewer cleaning
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

We called the contractor. They did a nice job. It was a little more than I wanted to pay, but I thought he was very professional And did a good job

Paid $600–700Not sureSewer cleaning
Tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great experience with Nick and Cody. Had a backed up sewer line, and they took care of it quickly, and with no mess. VERY appreciative of their efforts!

Drain cleaningSewer cleaningOutdoor plumbing system repair
Dustin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent service from the two guys that showed up forgot their names John maybe they were professional and polite showed me what the problem was fixed the problem quickly and now I can do laundry and dishes again yeah thank you for your service I would recommend them 👍 Dusty

Paid $300–400Reasonable priceSewer cleaning
Amaya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Had some leaking and clogging issues with our cast iron piping. Came and drained the pipes and both Nick and Johnathan were kind and quick to get the job done.

Not surePlumbing leak detectionPlumbing pipe repairSewer cleaning
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Every single member of the staff were kind and thorough. They weren't trying to just make money, but wanted to help us. They equipped us to make an informed decision and were patient. We definitely plan on using them anytime anything would come up.

Paid $500–600Great priceDrain cleaningSewer cleaningSewer repair
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Nick and Johnathan did an excellent job explaining and completing the work we needed efficiently and effectively

Paid $700–800Not sureSewer cleaning
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Nick and Cody diagnosed our problem and involved us in watching the process. Afterwards they talked to us about options for solutions and cleaned up the basement. We highly recommend giving New Way a chance to solve any drain problems you encounter.

Reasonable priceSewer cleaning
Patricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent service!! Nick and Jonathan found the problems and corrected them right away. Great guys to work with! Very personable!

Not sureDrain cleaningSewer cleaning
Shelby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Johnathan and Nick were out very quick, were very professional and nice as well! Cool guys, quick workers.

Paid $200–300Sewer cleaning

Show more sewer cleaning reviews (19 more) →

Price

$466-3% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 54%Overpriced 0%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning60$248–$502
Sewer cleaning39$322–$706
Toilet repair9$228–$554
Plumbing pipe repair7$295–$931
Sewer repair7$475–$1.7k
Plumbing leak detection5$173–$503
Water heater installation5$1.4k–$2.8k
Outdoor plumbing system repair5$348–$635

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