Experts Reviews · Company report
NewWay Drain Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

NewWay Drain Cleaning

Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 5.0★ from 287 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.NewWay Drain Cleaning is better than 97% of pipe repair services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.NewWay Drain Cleaning is better than 97% of pipe repair services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.NewWay Drain Cleaning is better than —% of pipe repair services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.NewWay Drain Cleaning is better than 100% of pipe repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.NewWay Drain Cleaning is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.NewWay Drain Cleaning is better than 89% of pipe repair services.A
89

Reviews for your job

Customers hired NewWay Drain Cleaning for 8 kinds of job.

NewWay Drain Cleaning for sewer cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$500–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$322–$706
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 39 Google reviews tagged “Sewer cleaning”

Liam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had my sewer back up into my basement and couldn’t get the water to drain, I called and they sent two guys out, Johnathan and Jorge showed up on time scoped my main line and showed me footage of 9 tree root blockages. These guys got to work immediately jetting the main line and where very knowledgeable with any…

Paid $1,000–1,200Reasonable priceDrain cleaningSewer cleaning
Bob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jonathan arrived on time and quickly diagnosed and corrected our drain problem. We will call him again.

Paid $1–200Great priceSewer cleaning
Bryce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nick and nuway came out quickly got my septic unclogged in seconds. Made sure system was good and clear. Was able to use the camera to see future problems with old cast iron. 5 stars!

Paid $200–400Reasonable priceSewer cleaning
Taylor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Called for same day cleaning out the tree roots in my sewer line. Nick and Jonathan came out when they said they would, cleaned up after themselves, and were helpful in walking through their estimation and what work they completed and why after too. They were done in about 45 minutes. They were priced a little on…

Paid $600–800Sewer cleaning
JohnLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

These guys (Nick and Jonathan) were great! Super fast and professional. Knew exactly what to do, communicated very well and clearly with me every step of the way. I did end up having a bit of a problem yet to be dealt with, but they assured me that it will not be too hard to fix. They got everything flowing for the…

Paid $400–600Reasonable priceSewer cleaning
Rod9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Newway was awesome!!! They came same day on a call that went in at 3:30 to clear the sewer line blockage - and were out the next day (July 3rd) when every other operator was taking the day off to jet the line. Jonathan and Nick were an awesome team and explained everything they were doing. I had another…

Sewer cleaning
Arturo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jonathon and Nick were great! Any questions I had about what was going on they were able to provide all the information and more. Communication was great through the whole ptcoesss from office to the field. I would highly recommend this company.

Great priceSewer cleaning
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jonathan and Nick were great, cleaned my sewer line same day I called, very professional and good equipment

Paid $500–600Reasonable priceSewer cleaning
Alan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We have an old house that has periodic drain problems. Twice this has happened on holidays. NewWay does an excellent job getting things cleared out, even on holidays, while being clear and honest about what work needs doing now and later. A good group of people. The service people this time (two calls) were Isaiah, Nick, and Jonathan. All excellent.

Paid $1,000+Great priceDrain cleaningSewer cleaning
Gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jonathan and Nick were fantastic. They worked on a complex problem until it was solved. Great job from start to finish. Professional in every way. I give New Way my highest recommendation and would give them above 5 stars if I could.

Paid $500–600Great priceSewer cleaningSewer repair
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Nick & Johnathan did a great job, quick, fair and fixed the problem. Not pushy, gave valuable consultation and advice.

Paid $600–700Reasonable priceSewer cleaning
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

We called the contractor. They did a nice job. It was a little more than I wanted to pay, but I thought he was very professional And did a good job

Paid $600–700Not sureSewer cleaning
Tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great experience with Nick and Cody. Had a backed up sewer line, and they took care of it quickly, and with no mess. VERY appreciative of their efforts!

Drain cleaningSewer cleaningOutdoor plumbing system repair
Dustin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent service from the two guys that showed up forgot their names John maybe they were professional and polite showed me what the problem was fixed the problem quickly and now I can do laundry and dishes again yeah thank you for your service I would recommend them 👍 Dusty

Paid $300–400Reasonable priceSewer cleaning
Amaya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Had some leaking and clogging issues with our cast iron piping. Came and drained the pipes and both Nick and Johnathan were kind and quick to get the job done.

Not surePlumbing leak detectionPlumbing pipe repairSewer cleaning
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Every single member of the staff were kind and thorough. They weren't trying to just make money, but wanted to help us. They equipped us to make an informed decision and were patient. We definitely plan on using them anytime anything would come up.

Paid $500–600Great priceDrain cleaningSewer cleaningSewer repair
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Nick and Johnathan did an excellent job explaining and completing the work we needed efficiently and effectively

Paid $700–800Not sureSewer cleaning
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Nick and Cody diagnosed our problem and involved us in watching the process. Afterwards they talked to us about options for solutions and cleaned up the basement. We highly recommend giving New Way a chance to solve any drain problems you encounter.

Reasonable priceSewer cleaning
Patricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent service!! Nick and Jonathan found the problems and corrected them right away. Great guys to work with! Very personable!

Not sureDrain cleaningSewer cleaning
Shelby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Johnathan and Nick were out very quick, were very professional and nice as well! Cool guys, quick workers.

Paid $200–300Sewer cleaning
Dawn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jonathan and Nick were so nice! Informative about what was going on and didn't mind my dogs following them. Thank you for the quick and outstanding service. Great guys!!

Sewer cleaningSewer repair
Megan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We couldn’t have asked for a better experience. We wish we knew about NewWay a year ago. Nick and Jonathan were phenomenal. We met with Nick first to assess roots in our drain after another local company failed to assist us anymore. Nick diagnosed the issue immediately. He worked within 30 minutes to bring resolve…

Paid $600–700Reasonable priceDrain cleaningSewer cleaning
Sam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very professional and quick service. Jonathan and Nick were very polite and professional. Got in and got the job done.

Sewer cleaning
Shelby11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Nick & Cody came out to fix the house I rent since the sewage line was blocked. They were incredibly prompt, explained the situation, remediated the problem quickly and cleaned up any of the debris left in my tubs. I recommend their service!

Drain cleaningSewer cleaningSewer repair
JordanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

New Way came and cleared a blockage from my sewer drain and cut through some roots that had been growing into it. Nick and Cody were prompt, professional, friendly, informative and efficient. They fixed the problem under and hour, and they were forthright in their pricing, waiting to do the work until after…

Paid $500–600Sewer cleaning
Aaron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recommend 100%. Fast, professional, courteous and very informative. We had the pleasure of working with Nick and he went above and beyond to address and correct the issue. There aren’t many great companies like NewWay out there anymore. Keep up the great work, Guys!

Great priceSewer cleaning
Brooks2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys are amazing. Nick did a great job. Got the drain cleaned out super fast.

Drain cleaningSewer cleaning
Kaitlyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Five stars do not even express how amazing this company, the service, and Jonathon/Nick are! We were referred to this company and it was an answered prayer for sure. We were told by a prior company that we needed a sleeve installed that would warrant a full yard dig up due to a tree root and more a less my husband…

Great priceToilet repairDrain cleaningPlumbing pipe repair
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very timely, informative and helpful! Great service! Highly recommend!

Sewer cleaning
Nicholas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Johnathan and Nick from NU-Way Drain cleaners we’re very professional, we’re on time for their appointment. The two gentlemen were very thorough in their assessment of my issue, we’re very honest with me. I would recommend these guys to anybody

Paid $500–600Great priceSewer cleaning
Julie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jonathan and Nick saved us so much money. They were professional and very knowledgeable. I wish we would have called them first. Jonathan and Nick came to my Mom's house to look at our sewer line because we were having backup in our basement. NEWWAY was able to scope the sewer line and determine the issue and…

Customer photo from Julie's reviewCustomer photo from Julie's review
Paid $200–300Great priceDrain cleaningSewer cleaning
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Both Jonathan and Nick came and we’re very professional. They were very explanatory in what they were doing and why and they did a wonderful job. They cleaned up and they had my problem taken care of within 30 minutes!

Sewer cleaning
Justin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Johnathan and Nick were very professional— courteous and also transparent with pricing, procedures, and future interventions. Thanks for all of the help!

Paid $500–600Reasonable priceSewer cleaning
Mackenzie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our basement drain started backing up due to a clog in the main sewer line. Johnathan & Nick came out this morning and cleared the clog. They did an excellent job explaining everything thoroughly and got the job done quickly & efficiently, and the cost was exactly what I was quoted on the phone. I 100% recommend…

Drain cleaningSewer cleaning
Eric1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Codi and Jonathan were fast, friendly and did a nice job getting things cleaned out of the line, professional in discussing the current state of the line repair and how to proceed in future.

Paid $400–500Reasonable priceSewer cleaning
Dwight1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very friendly and showed me the problems and took care of them

Paid $400–500Great priceSewer cleaning
Allen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our neighborhood had experienced flooding issues as a result of multiple clogs in the drain tile. NewWay quickly identified where and cleaned out over 300ft promptly and professionally all on short notice. Great customer service and they cleaned up after themselves when done. Would definitely do business with them…

Reasonable priceSewer cleaningOutdoor plumbing system repair
Justin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently had some drain work done at my home and I was extremely pleased with the overall experience. Nick and Jonathon did an amazing job and handled the issue with top notch knowledge and skill! I would HIGHLY recommend this company for any of your drainage needs! It was also great to hear that they have…

Great priceSewer cleaning
Brad4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nick and Jonathon were very friendly and professional. They finished the job quickly and did a good job explaining what the problem was. I would highly recommend NewWay drain cleaning.

Reasonable priceSewer cleaningSewer repair

Price

$466-3% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 54%Overpriced 0%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning60$248–$502
Sewer cleaning39$322–$706
Toilet repair9$228–$554
Plumbing pipe repair7$295–$931
Sewer repair7$475–$1.7k
Plumbing leak detection5$173–$503
Water heater installation5$1.4k–$2.8k
Outdoor plumbing system repair5$348–$635

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