MOVERS · DETROIT, MI
Next Chapter Moving llc logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%45+6.8Craft & service 20%8+1.6Value 10%98+9.8Momentum 8%25+2Track record 7%26+1.8Accountability 5%85+4.3Experts Score= 43Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.43SCORE

Next Chapter Moving llc

Better than 43% of movers · #43 of 75

4.9★325 Google reviewsGoogle star rating as shown on Google Maps.
4.91★last 12 monthsAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yrs (avg 1.7%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Next Chapter Moving llc for moving-related junk removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$677
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related junk removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Moving-related junk removal”

★★★★★ Corrine · 4 days ago

Next Chapter was a huge help in moving my daughter and I out of our former condo unit in the Balfour Condominium complexes in Macomb. I am so grateful to them for their kindness, professionalism and affordability of their rates.<br><br>In response to one review shared by user “Bih UEFA”, who didn’t happen to notice…

Paid $500–1,000Great priceSmall furniture movingLocal movingOversized-item moving
★★★★★ Alana · 6 days ago

Next Chapter Moving literally saved the day for my family as we made our recent move to a new condo. We used them for both large furniture moving to our new location in addition to basement storage clean out and moving to a storage unit. When moving our furniture they took special care in wrapping and protecting the…

Paid $500–1,000Great priceLocal movingOversized-item movingFurniture disassembly
★★★★★ N · a year ago

Ten stars. If you're seeking a team to help you move, look no further. Professional, competent, capable, problem-solving, hard-working, conscientious, superb with communication, amazingly reasonable in pricing—the list goes on and on. I can't praise / recommend Next Chapter Moving llc highly enough. Thank you,…

Oversized-item movingMoving-related junk removal

vs category

Blue = Next, grey = movers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (16 reviews)2024-Q2: 5.00★ (26 reviews)2024-Q3: 5.00★ (31 reviews)2024-Q4: 5.00★ (29 reviews)2025-Q1: 5.00★ (29 reviews)2025-Q2: 5.00★ (22 reviews)2025-Q3: 4.78★ (23 reviews)2025-Q4: 5.00★ (27 reviews)2026-Q1: 5.00★ (24 reviews)2026-Q2: 4.88★ (33 reviews)2026-Q3: 4.92★ (24 reviews)2026-Q4: 4.64★ (11 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$432-52% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Great price 70%Reasonable 29%Overpriced 0%Not sure 1%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%45+6.8Craft & service 20%8+1.6Value 10%98+9.8Momentum 8%25+2Track record 7%26+1.8Accountability 5%85+4.3Experts Score= 43Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
49
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
45
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
8
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
98
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
25
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
26
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
85

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+13 / −0
Professionalism
+16 / −1
Responsiveness
+13 / −1
Punctuality
+0 / −0
Value
+14 / −0

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