Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

Experts Reviews · Company report
Next Chapter Moving llc logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%45+6.8Craft & service 20%8+1.6Value 10%98+9.8Momentum 8%25+2Track record 7%26+1.8Accountability 5%85+4.3Experts Score= 43Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.43SCORE

Next Chapter Moving llc

Detroit, MI · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 75 movers · 4.9★ from 325 Google reviews

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Report card

Percentile vs other movers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and accountability; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Next Chapter Moving llc is better than 49% of movers.C
49
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Next Chapter Moving llc is better than 45% of movers.C
45
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Next Chapter Moving llc is better than 8% of movers.F
8
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Next Chapter Moving llc is better than 98% of movers.A
98
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Next Chapter Moving llc is better than 25% of movers.D
25
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Next Chapter Moving llc is better than 26% of movers.D
26
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Next Chapter Moving llc is better than 85% of movers.A
85

Reviews for your job

Customers hired Next Chapter Moving llc for 8 kinds of job.

Next Chapter Moving llc for moving-related junk removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$677
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related junk removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Moving-related junk removal”

Corrine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Next Chapter was a huge help in moving my daughter and I out of our former condo unit in the Balfour Condominium complexes in Macomb. I am so grateful to them for their kindness, professionalism and affordability of their rates.<br><br>In response to one review shared by user “Bih UEFA”, who didn’t happen to notice…

Paid $500–1,000Great priceSmall furniture movingLocal movingOversized-item moving
Alana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Next Chapter Moving literally saved the day for my family as we made our recent move to a new condo. We used them for both large furniture moving to our new location in addition to basement storage clean out and moving to a storage unit. When moving our furniture they took special care in wrapping and protecting the…

Paid $500–1,000Great priceLocal movingOversized-item movingFurniture disassembly
NLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ten stars. If you're seeking a team to help you move, look no further. Professional, competent, capable, problem-solving, hard-working, conscientious, superb with communication, amazingly reasonable in pricing—the list goes on and on. I can't praise / recommend Next Chapter Moving llc highly enough. Thank you, Dustin and Wiley.

Oversized-item movingMoving-related junk removal

Price

$432-52% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 70%Reasonable 29%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving60$611–$1.5k
Oversized-item moving25$166–$585
Small furniture moving21$248–$882
Furniture disassembly13—
Furniture assembly11—
Senior moving11$585–$1.7k
Moving-related packing10$517–$1.6k
In-state moving9$878–$2.0k

Compare with

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