Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Customers frequently cite punctuality, professional communication, and reasonable pricing as key aspects of their experience with Next Level Pest Control. Technicians are described as thorough, often providing detailed explanations of treatments for issues like ants, spiders, and rodents, while the company is noted for its wide service area. However, a small number of low-star reviews highlight instances of poor communication and service performed at the wrong location, alongside one report of an ineffective flea treatment that led to cancellation.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,084 Google reviews we collected
Phrases our text analysis found in 953 written reviews
Price verdicts customers left with their Google review
Middle half of what 192 customers paid ($48–$83) · gold mark = category median.
How often each topic comes up in the written reviews
We read 953 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Shawn is always excellent, checks in to see if anything extra is needed, very professional”
“Jason was very professional and thorough in his review and estimate for our pest control needs.”
“Horrible Poor communication and dead service at the wrong house”
“Thank you Shawn for being so efficient with the work you did at my home I appreciate your services!”
“And the other 2 appointments, it was a no show or no call.”
“They have done an outstanding job and I strongly recommend this locally owned small business.”
“He explained everything in detail and answered all of our questions.”
“They do a great job and their maintenance price is reasonable considering what some of the other companies out there charge.”
“- Their techs are professional, clean, trustworthy, and easy to work with.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Next Level Pest Control for 8 kinds of job. Pick one to see what they paid and said.
Shawn is always excellent, checks in to see if anything extra is needed, very professional
Jason was very professional and thorough in his review and estimate for our pest control needs. He explained everything in detail and answered all of our questions.
Exceptional service as always and gave a detailed report on what was completed since we weren’t home.
Jason did a fantastic job removing spider webs and spraying around the home. Very pleased with service provided. Thank you.
Very informed in dealing with household pest situations. He resolved our ant issues after our previous provider refused to deal with the problem. We are very happy to deal with a professional.
Moses Sanchez serviced my house today and did a great job as always. Nice and friendly guy. Good luck in your new position!!! Thank you.
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 206 | $61–$126 |
| Bug & insect extermination | 206 | $67–$133 |
| Spider extermination | 177 | $53–$133 |
| Rodent extermination | 141 | $63–$282 |
| Cockroach extermination | 124 | $71–$214 |
| Ant extermination | 110 | $71–$246 |
| Hornet & wasp extermination | 91 | $66–$184 |
| Flea & mite extermination | 60 | $70–$323 |
5.0 ★★★★★ 1,084 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Shawn is always excellent, checks in to see if anything extra is needed, very professional
Jason was very professional and thorough in his review and estimate for our pest control needs. He explained everything in detail and answered all of our questions.
Update Oct 2026. Still receiving great service from Next Level. Some of the technicians they have added to their team including Moses have been great. I have been using Next Level Pest Control since July 2022. They have done an outstanding job and I strongly recommend this locally owned small business. Why I like them: - They show up when they say they will be there. - They listen to the customer's needs then recommend solutions. - Their techs are professional, clean, trustworthy, and easy to work with. - Their appointment scheduling is convenient and streamlined. - You can reach them by phone and speak to a real person. - They have the skills to treat all the pest problems I have encountered. - Their prices are reasonable. I highly recommend Next Level Pest if you are looking for a new pest service.
Thank you for your awesome review, Tony. We appreciate having you as a customer. We're glad we could provide you with excellent customer service at a reasonable price!
Wonderful service. Johnny is great. Friendly, efficient and great customer service.
Exceptional service as always and gave a detailed report on what was completed since we weren’t home.
Good customer service and did good job ! Continue to do a good job. Thank you
Kevin does a fantastic job!! He is wonderful to work with!!
Thank you so much, Allison! We're thrilled Kevin provided fantastic service. We'll be sure to pass your kind words along to him. We appreciate your support and look forward to helping you again.
⭐⭐⭐⭐⭐ Excellent Service! Kevin from Next Level Pest Control did an excellent job taking care of our home! He was thorough, professional, and attentive to every detail. He took care of the cobwebs around the exterior, treated the perimeter of our home, checked the backyard bait stations, and replaced the glue boards in our garage as needed. I especially appreciate that Kevin took the time to explain the treatment and let us know what to expect afterward. It’s wonderful to have someone who genuinely cares about doing a great job and keeping our home protected. Thank you, Kevin, for your hard work, professionalism, and outstanding service! We truly appreciate you and highly recommend Kevin and Next Level Pest Control to anyone looking for reliable and professional pest control service!
Johnny did a quick and complet job. Thank you!
Thank you for your kind words! It's great to hear that Johnny provided you with quick and thorough service. We appreciate your feedback!
I’ve used this company for a little over a year now, not one bad thing to say. They do a great job and their maintenance price is reasonable considering what some of the other companies out there charge. Not to mention their service area scope is fairly wide, I moved nearly 30 mins away from my last service address and they still cover this area.
Thank you for your fantastic review, Shania! We're delighted to hear that you've had a positive experience with us over the past year. It's great to know that our service and coverage continue to meet your needs, even after your move. We appreciate your support and feedback!
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
