Pest control service · Johns Creek, GA · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 40 mosquito control servicesiPosition by Experts Score among all companies we track in this category. · better than 97%
5.0★★★★★787 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
95%reviews answered by the owner
$130typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Nextgen Pest Solutions five stars based on 787 reviews, with the owner responding to 95% of feedback. Customers frequently cite punctuality, clear communication, and thorough inspections as key positives, noting that technicians explain processes and address concerns regarding ants, roaches, and wasps. One low-star review criticizes the biweekly pricing structure for only including monthly service visits and mentions aggressive collection efforts for a final bill associated with a missed appointment.
Google rating: 5.0 out of 5 from 787 reviews (99% five-star).
Reviews on this page: 787 Google reviews (771 with written comments, 4 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: October 31, 2026.
Service: Mosquito Control Service serving Johns Creek, Georgia.
Data from Google, last updated November 3, 2026.
Score profile vs other mosquito control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Nextgen Pest SolutionsMosquito Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nextgen Pest Solutions: 99/100 on this factor. Category median: 96.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nextgen Pest Solutions: 97/100 on this factor. Category median: 95.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nextgen Pest Solutions: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nextgen Pest Solutions: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nextgen Pest Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nextgen Pest Solutions: 100/100 on this factor. Category median: 100.A
100
Bar = this company · dark tick = category median.
Star ratings
787 Google reviews we collected
5.0of 5
5 stars78299%
4 stars30%
3 stars00%
2 stars00%
1 star20%
Praise vs complaints
Phrases our text analysis found in 771 written reviews
100%praise
Praise747100%
Complaints20%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price960%
Reasonable213%
Overpriced00%
Not sure427%
$130+28% vs typical mosquito control services
Middle half of what 8 customers paid ($35–$159) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude31342%
Quality & results17423%
Would recommend9613%
Communication8011%
Speed & response719%
Honesty & trust152%
What customers talk about
We read 771 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Service by Kennis was spot on and he was knowledgeable and helpful as always!”
“I had an excellent experience with Next Gen Pest Removal.”
“I highly recommend him and really appreciate the excellent service!”
“He sprayed down the affected areas and gave us some good tips on how to avoid this in the future!”
“Kennis was on time and kept me informed with everything he did!”
“Kennis was prompt, personable and very professional.”
“It’s clear that Kennis knows his work and genuinely cares about doing a good job.”
People customers mention
Shoayb31 reviews
Hudson27 reviews
Zach25 reviews
Steve22 reviews
Jay20 reviews
Jonathan13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Nextgen Pest Solutions for 8 kinds of job. Pick one to see what they paid and said.
Aandrew5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Our technician kennis did amazing! He took the time to answer our questions and explain what he was doing! We would love to have him as our tech anytime
Paid $140–160
SShawn1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Kennis was professional and remember my previous pests and he the took care of my pest control. He was kind enough to even educate me on the pests that I had been seeing occasionally.
Paid $1–20Great priceBug & insect extermination
Mmercades2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Jerami provided outstanding pest control services and gave me the confidence the job was done right
Ssophie13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Rhett was professional, reliable, and effective. Great communication and great results. Highly recommend
Kennis was on time and kept me informed with everything he did!
Price assessment: Great price
Price: $180–200
Services: Hornet & wasp extermination
Response from the owner · 2 days ago
Thank you Daff for giving us the opportunity to protect your home with our pest and wasp extermination program. We really appreciate the positive feedback regarding our team member, Kennis, and we're glad he kept you informed every step of the way.
We take hornet and wasp issues seriously and value you as a client. Please let us know if there's anything else you would need.
We appreciate you choosing Nextgen Pest Solutions as your premium local pest/wasp exterminator.
A
andrew pandaman5 reviewsiTotal number of Google reviews andrew has written across all businesses on Google Maps, not just this one.
Our technician kennis did amazing! He took the time to answer our questions and explain what he was doing! We would love to have him as our tech anytime
Price: $140–160
Pest type: Spiders
Response from the owner · 2 days ago
Thank you Andrew for trusting us to protect your home with our pest and spider control program. We're grateful for your kind words about our team member, Kennis, and glad he took the time to answer all your questions.
We give every spider problem our full attention and are happy to have you as a client. If there's anything else your home needs, we're happy to help.
We appreciate you choosing Nextgen Pest Solutions as your trusted local pest/spider exterminator.
A
Ashley RandellLocal Guide · 16 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Service by Kennis was spot on and he was knowledgeable and helpful as always!
Response from the owner · 4 days ago
Thank you Ashley for continuing to trust us to protect your home with our pest extermination program. We're glad to hear our team member, Kennis, was knowledgeable and helpful as always.
We treat every pest concern as a priority and are grateful to have you as a client. Please don't hesitate to let us know if you need anything else.
We appreciate you choosing Nextgen Pest Solutions as your trusted local pest exterminator.
S
Shawn1 reviewiTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
Kennis was professional and remember my previous pests and he the took care of my pest control. He was kind enough to even educate me on the pests that I had been seeing occasionally.
Price assessment: Great price
Price: $1–20
Services: Bug & insect extermination
Pest type: Ants, Cockroaches
Response from the owner · a week ago
Shawn, we appreciate you letting us protect your home from ants and cockroaches. It means a lot that Kennis remembered your past pest concerns and took the time to explain what you've been seeing.
Knowing your home's history is a big part of effective bug and insect extermination, and it's how we keep small issues from turning into bigger ones. We're grateful to have you as a client, and we're here whenever you need us.
Thank you for choosing Nextgen Pest Solutions as your premium local ant and roach exterminator.
L
LaTasha Tucker-Peyton9 reviewsiTotal number of Google reviews LaTasha has written across all businesses on Google Maps, not just this one.
Kennis was great! He came in and asked questions, he made sure to address any concerns. He was very nice and explained the process. I definitely look forward to working with him quarterly.
Services: Spider extermination
Response from the owner · a week ago
LaTasha, we're so glad Kennis made a great first impression! Taking time to answer questions and address every concern is how our team goes the extra mile with spider extermination, and quarterly service keeps those spiders from coming back. We look forward to seeing you at your next visit, and we'll be sure to share your kind words with Kennis!
-Nextgen Pest Solutions
A
Amber Sullivan9 reviewsiTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Hi Amber, thank you for the 5-star review! We’re glad Hudson’s mosquito control service has made a difference for you, and we’ll be sure to share your kind words with him. Our team is always here whenever you need us.
-Nextgen Pest Solutions Team
Z
Zach White9 reviewsiTotal number of Google reviews Zach has written across all businesses on Google Maps, not just this one.
Kennis was amazing 👏 and educated me on how to deal with my issue! He was professional and diligent!
Price assessment: Great price
Services: General pest inspection, Bug & insect extermination
Pest type: Other
Response from the owner · 4 weeks ago
Thank you so much, Renee! We're thrilled Kennis was professional and diligent during your pest inspection and bug treatment, and that he took the time to educate you on how to deal with your issue. We'll be sure he hears your kind words, and we appreciate you choosing Nextgen Pest Solutions as your pest control company.
-Nextgen Pest Solutions
L
Latwon Brown5 reviewsiTotal number of Google reviews Latwon has written across all businesses on Google Maps, not just this one.
Thank you so much, Latwon! We're glad Ty has been doing a great job with your pest control and keeping your home protected.
We're proud to be your pest control company, and we appreciate you trusting Nextgen Pest Solutions.
-Nextgen Pest Solutions
A
Ashley G3 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Ty is friendly, informative, and thorough. Thanks!
Response from the owner · a month ago
Thank you, Ashley! We're happy to hear Ty was friendly, informative, and thorough during your visit.
That's exactly the kind of pest control service we aim to deliver, and we're grateful to have you with Nextgen Pest Solutions.
-Nextgen Pest Solutions
