How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORENicholas Carpet Care LLC
Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 402 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Nicholas Carpet Care LLC for 5 kinds of job.
Nicholas Carpet Care LLC for carpet steam cleaning
Clear ✕All 44 Google reviews tagged “Carpet steam cleaning” · showing 40
Easy to work with and very responsive!
Our white dining room carpet is lovely. The service was on time, efficient, and friendly. The price in relation to the quality of work done was very reasonable. We simply could not have asked for anything more.
Professional, great communication, and our carpet looks fabulous!
We've been getting our carpets cleaned for years by Nicholas Carpet Care, The best in the business!!! We refer them to everyone!!!! always professional and on time. This time they cleaned a couch for us and it turned out wonderful...
Bryson was great from start to finish at our home in Damascus Oregon. We walked through the job first and he explained everything he was going clean and the service he was providing. He as very professional and respectful. I would use this company again and would highly recommend them!!
Maybe the job was just too big, maybe they were rushed to finish I don’t know what the problem was but I scheduled my carpets, tile and a couple pieces of furniture to be cleaned and while everything is definitely cleaner it was not thorough and the carpet now seems to grab dirt even quicker than before. The carpet…
From the first call to service completion, the entire team at Nicholas Carpet Care was absolutely fantastic. Alex was clear with her pricing explanation for carpet re-stretching/cleaning in 5 rooms and what was require of us. Our technicians, Bryson and Vincent, called with an ETA prior to arrival at our home in…
The two Nicholas Carpet Care technicans were on time, courteous, efficient. The cleaning was complete in less time than the estimate provided. I could not see any spots in the general living area where there were spots before the cleaning
We dropped off 2 area rugs, received a quote and completion timeline. Alex is the office had a great sense of humor, friendly atmosphere. Mark helped us load up the carpets. We just put them down and they look brand new. Great job Nicholas Carpet Care. When the need arises, we’ll be back.
Great to deal with and kept checking to ensure everything was okay or not. Got a better discount due to family military duty.
Nicholas Carpet Care did an excellent job on my late sister's carpets, getting it ready for showing to prospective buyers.
I can not say enough positive things about working with Nicholas Carpet Care. Our carpets had some pretty tough spots to take care of. Our technician worked hard at cleaning and was very pleasant to work with. He came back as a follow up and worked on a couple of stubborn stains that now look great! The customer…
Fantastic service!
Gerardo was timely, personable and did a great job. I have saved Nicholas Carpet Care's info as my go to resource for future carpet cleaning!
Nicholas Carpet Care took care of the job super fast and efficiently! My sofa and carpets look amazing and I couldn’t be happier! I would highly recommend them to anyone looking for high quality carpet care and absolutely stunning customer service! I will for sure be using them in the future!
We had Nicholas Carpets stretch and shampoo our carpets. They did a wonderful job. Mark, Bryson and Ryder were prompt, professional and courteous! Highly recommend!
I’m very happy with the service from Nicholas Carpet Care. From calling to get a quote and scheduling the service to the actual service itself, it was uncomplicated and efficient. Bryson & Ryder were the ones who cleaned the actual carpets. They were super quick and they got all the stains out! Super happy about…
Nicholas Carpet Care is the absolute BEST! From the first contact with scheduling to the communication before the appointment to the service itself, and after, every single step is filled with professionalism and unmatched customer care. Each service member ensured my full satisfaction throughout the process. My…
Wonderful experience! Scheduling with Alex was a simple, pleasant, and informative interaction. Bryson and Ryder did an excellent job on our bedrooms, hallway, and stair carpets. They were incredibly knowledgeable and made it a point to answer any and all questions we had about the process. I was surprised with how…
I needed to book carpet cleaning immediately and Nicholas Carpet Care came through in a big way! We needed the carpets in our vacant condo cleaned for an open house viewing and with very short notice Nicholas Carpet Care was able to make it happen. Gerardo, our technician, was in contact with me throughout the day…
We had Nicholas carpet care out to do a small patch on the carpet and clean the carpets as well. They repair look seamless in a high traffic area and help work within our budget to get as much cleaned as possible.
Totally great to work with! The carpeting looks three shades lighter - oh, such a difference. Though their website only lists Oregon locations, they are willing to drive in to Washington.
They just stretched and cleaned my mother's bedroom carpet. That carpet was DIRTY, and now it looks like it is new.(should have taken before and after photos......) The little ripple I was afraid my mother might trip on is gone, and she is very happy with the job
AMAZING TEAM, GREAT COMMUNICATION. Absolutely recommend
We have a large home we just moved into. I needed them to come before moving items in on short notice. They were great at accommodating our needs and getting in for service quicker than expected and got the job done in one day. Everything was done properly and communicated every step of the way. Definitely a go to place if you need the job done properly.
Bryson and Geraldo did a great job. We use Nicholas Carpet Care every time carpets need cleaning, wouldn't use anyone else.
Had our upstairs carpet stretched (4 rooms, the hallways and the stairs (there were some very complex sections), then cleaned. They did a super job, and we were able to leave large items like our bed and the file cabinets in the rooms. The floated them around to get the carpet nice and smooth like it was just installed. Highly recommend this company
Derwing Do Great And Nice Perfect Job!! All the Family we Are Happy with all the clean Excelent Job Very Profesional I Love the Living Room Very Pleasant and Neat Profesional Thanks Nicholas Carpet Clean Derwing 👌👏👌👏
It had been five years since I bought my townhouse, and other than vacuuming it, the carpets had never been professionally cleaned. I also have a high energy bully breed dog. And anyone who has dogs knows... IYKYK. It was just time. Everything from start to finish was smooth, easy, and professional. From the…
Excellent customer service. Carpet cleaned extremely well.
The whole experience of working with this team was pleasant! Responsive, easy to communicate with, and great service! Our carpets look great even with some stubborn pet deposits 😀 Thank you!
This was the third time we’ve used Nicholas carpet cleaners. They are awesome. Bryson was on time and did great job. They are very knowledgeable and gave us good advice regarding upholstery cleaning. Very respectful with no high pressure sales pitch. Went above and beyond and we will use them again. Thanks Bryson!
Top shelf service from scheduling to completion. Our service professional was outstanding and regular cleanings such as this can extend the life of your carpet.Thank you Derwing for the special care you took of our carpet.
We had the Best carpet service ever! Carpet came out so Great! We Always use Nicholas Carpet no one else does better and the cost is Excellent well worth it!! Would recommend to everyone! Don was so Great and Professional the whole time and did a Superb Job!! We stand behind them and will always have them do our carpets! 5 star rating for sure!! :)
Awesome customer service start to finish. Best carpet care service around town by far! Would highly recommend to anyone in the market. Will definitely be using again. Thank you!
I highly recommend Nicholas Carpet Care. Matt was very friendly and explained everything he was going to do. Matt repaired an area that had a bad stain and you can't even tell a repair was done. The whole carpet looks amazing!
Wyatt went above and beyond to make our carpets look and feel like new. I'll definitely be using them again in the future.
Mark Nicholas was such a pleasure to work with. He bent over backward to make sure he accommodated all my needs and that I was happy. When I called the first time I was impressed that he actually picked up the phone and talked to me. They sent reminders and called when the tech was on the way. What incredible…
The team at Nicholas are all fantastic! They came up with fantastic solutions to help with our carpet stains. Very professional and amazing workmanship. They spent so much time and care and brought my kids room carpets back to life. I would highly recommend their service and will be using them again for my future needs.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 76 | $170–$365 |
| Carpet steam cleaning | 44 | $176–$403 |
| Pet stain & odor removal | 34 | $214–$448 |
| Upholstery cleaning | 14 | $196–$371 |
| Area rug cleaning | 13 | $164–$440 |
