Experts Reviews · Company report
Nicholas Carpet Care LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Nicholas Carpet Care LLC

Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 402 Google reviews

Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nicholas Carpet Care LLC is better than 97% of steam cleaning services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nicholas Carpet Care LLC is better than 96% of steam cleaning services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nicholas Carpet Care LLC is better than 94% of steam cleaning services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nicholas Carpet Care LLC is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nicholas Carpet Care LLC is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nicholas Carpet Care LLC is better than 82% of steam cleaning services.A
82

Reviews for your job

Customers hired Nicholas Carpet Care LLC for 5 kinds of job.

Nicholas Carpet Care LLC for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.76
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$365
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 57
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 76 Google reviews tagged “General carpet cleaning” · showing 20

Karen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We recently had the carpets in our house in Tualatin cleaned by Vincent from Nicholas Carpet Care. He was on time, friendly and expert. He cleaned our puppy-assaulted wall to wall carpets throughly and was able to lift stains we felt a bit hopeless about. The carpet looks new and he even took an area rug for…

Paid $500+Reasonable priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
mason11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

as always Nicholas Carpet care comes through and does an amazing job, thank you for being professional and well priced!!

Great priceGeneral carpet cleaningService not listed
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We've been getting our carpets cleaned for years by Nicholas Carpet Care, The best in the business!!! We refer them to everyone!!!! always professional and on time. This time they cleaned a couch for us and it turned out wonderful...

Paid $500+Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Sheri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The crew was extreme professional and caring to make sure they took care of all our questions and concerns. They even came back to spot treat a couple of areas.

General carpet cleaning
jacobLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience, the guys were nice, respectful, and did a great job. Pricing was much better than some of the others I have run into.

Paid $150–200Reasonable priceGeneral carpet cleaningPet stain & odor removal
Stewart2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nicholas Carpet Care did an excellent job on my late sister's carpets, getting it ready for showing to prospective buyers.

Paid $500+Reasonable priceCarpet steam cleaningGeneral carpet cleaning
Tulinh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Bryson and Jacob helped tremendously by cleaning the carpets in our bedrooms before moving into our new house in Milwaukie. They were great, easy to work with, and kindly answered all of my questions. The carpet cleaning and deodorizing process was able to get rid of most of the pet odor from the previous owners’…

Reasonable priceGeneral carpet cleaningPet stain & odor removal
Aliyah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They were really professional, extremely communicative right from the beginning! Being able to text and ask questions before they came out was so helpful, and they let me know when they were on their way. When they arrived they were kind, courteous, and so fast with their work! I was so impressed and will absolutely…

Paid $250–300Reasonable priceGeneral carpet cleaning
Jen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ryder was an extremely professional and polite technician. I would definitely use Nicolas Carpet Care again!

Paid $300–350Reasonable priceGeneral carpet cleaning
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Highly recommend Nicholas Carpet Care. They did an excellent job on my carpet. Technician was on-time, friendly, courteous and asked if there was anything else he could do while here. He also left a card explaining when different types of furniture can be returned to carpeted area. I definitely will use them again.

General carpet cleaning
Adrienne10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Nicholas Carpet Care did an amazing job cleaning the carpets on our entire upper level. The results exceeded my expectations...everything looks fresh, clean, and like new again. Bryson and Ryder were especially impressive. They were kind, professional, helpful, and very polite throughout the entire process. It’s…

Reasonable priceGeneral carpet cleaning
Sebastian14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Diligent work, efficient, and took care of our furniture. Results are very positive!

General carpet cleaningPet stain & odor removal
Anne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Wonderful experience! Scheduling with Alex was a simple, pleasant, and informative interaction. Bryson and Ryder did an excellent job on our bedrooms, hallway, and stair carpets. They were incredibly knowledgeable and made it a point to answer any and all questions we had about the process. I was surprised with how…

Paid $300–350Great priceCarpet steam cleaningGeneral carpet cleaning
Catherine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Everyone was extremely helpful, friendly, and flexible.

Paid $450–500Reasonable priceGeneral carpet cleaningPet stain & odor removal
Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

They were on time, professional, and did an excellent job. The carpets look noticeably cleaner and refreshed. Would absolutely use them again.

General carpet cleaning
Barbara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Nicholas Carpet Care was on time and did a fantastic job. Derwing was very courteous and knowledgeable. Excellent communication and follow up. Excellent customer service!

General carpet cleaningPet stain & odor removal
mister3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

They just stretched and cleaned my mother's bedroom carpet. That carpet was DIRTY, and now it looks like it is new.(should have taken before and after photos......) The little ripple I was afraid my mother might trip on is gone, and she is very happy with the job

Paid $450–500Great priceCarpet steam cleaningGeneral carpet cleaningService not listed
KevinLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very pleased with the quality of work. The team went the extra mile to thoroughly clean the carpet in our home. Highly recommend this company.

Great priceGeneral carpet cleaningPet stain & odor removal
Nick10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We have a large home we just moved into. I needed them to come before moving items in on short notice. They were great at accommodating our needs and getting in for service quicker than expected and got the job done in one day. Everything was done properly and communicated every step of the way. Definitely a go to place if you need the job done properly.

Paid $500+Reasonable priceCarpet steam cleaningGeneral carpet cleaning
Keith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We purchased our carpet from Paulson’s floor covering’s. It was suggested we use Nicholas carpet care to maintain the warranty. It was easy to book an appointment online. Bryson and Luke arrived on time, cleaned and stretched our carpets. The carpets look brand new. I would not hesitate to use them again

Paid $500+Reasonable priceGeneral carpet cleaningService not listed

Show more general carpet cleaning reviews (56 more) →

Price

$424+40% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 61%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning76$170–$365
Carpet steam cleaning44$176–$403
Pet stain & odor removal34$214–$448
Upholstery cleaning14$196–$371
Area rug cleaning13$164–$440

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