How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORENicholas Carpet Care LLC
Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 402 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Nicholas Carpet Care LLC for 5 kinds of job.
Nicholas Carpet Care LLC for general carpet cleaning
Clear ✕All 76 Google reviews tagged “General carpet cleaning”
We recently had the carpets in our house in Tualatin cleaned by Vincent from Nicholas Carpet Care. He was on time, friendly and expert. He cleaned our puppy-assaulted wall to wall carpets throughly and was able to lift stains we felt a bit hopeless about. The carpet looks new and he even took an area rug for…
as always Nicholas Carpet care comes through and does an amazing job, thank you for being professional and well priced!!
We've been getting our carpets cleaned for years by Nicholas Carpet Care, The best in the business!!! We refer them to everyone!!!! always professional and on time. This time they cleaned a couch for us and it turned out wonderful...
The crew was extreme professional and caring to make sure they took care of all our questions and concerns. They even came back to spot treat a couple of areas.
Great experience, the guys were nice, respectful, and did a great job. Pricing was much better than some of the others I have run into.
Nicholas Carpet Care did an excellent job on my late sister's carpets, getting it ready for showing to prospective buyers.
Bryson and Jacob helped tremendously by cleaning the carpets in our bedrooms before moving into our new house in Milwaukie. They were great, easy to work with, and kindly answered all of my questions. The carpet cleaning and deodorizing process was able to get rid of most of the pet odor from the previous owners’…
They were really professional, extremely communicative right from the beginning! Being able to text and ask questions before they came out was so helpful, and they let me know when they were on their way. When they arrived they were kind, courteous, and so fast with their work! I was so impressed and will absolutely…
Ryder was an extremely professional and polite technician. I would definitely use Nicolas Carpet Care again!
Highly recommend Nicholas Carpet Care. They did an excellent job on my carpet. Technician was on-time, friendly, courteous and asked if there was anything else he could do while here. He also left a card explaining when different types of furniture can be returned to carpeted area. I definitely will use them again.
Nicholas Carpet Care did an amazing job cleaning the carpets on our entire upper level. The results exceeded my expectations...everything looks fresh, clean, and like new again. Bryson and Ryder were especially impressive. They were kind, professional, helpful, and very polite throughout the entire process. It’s…
Diligent work, efficient, and took care of our furniture. Results are very positive!
Wonderful experience! Scheduling with Alex was a simple, pleasant, and informative interaction. Bryson and Ryder did an excellent job on our bedrooms, hallway, and stair carpets. They were incredibly knowledgeable and made it a point to answer any and all questions we had about the process. I was surprised with how…
Everyone was extremely helpful, friendly, and flexible.
They were on time, professional, and did an excellent job. The carpets look noticeably cleaner and refreshed. Would absolutely use them again.
Nicholas Carpet Care was on time and did a fantastic job. Derwing was very courteous and knowledgeable. Excellent communication and follow up. Excellent customer service!
They just stretched and cleaned my mother's bedroom carpet. That carpet was DIRTY, and now it looks like it is new.(should have taken before and after photos......) The little ripple I was afraid my mother might trip on is gone, and she is very happy with the job
Very pleased with the quality of work. The team went the extra mile to thoroughly clean the carpet in our home. Highly recommend this company.
We have a large home we just moved into. I needed them to come before moving items in on short notice. They were great at accommodating our needs and getting in for service quicker than expected and got the job done in one day. Everything was done properly and communicated every step of the way. Definitely a go to place if you need the job done properly.
We purchased our carpet from Paulson’s floor covering’s. It was suggested we use Nicholas carpet care to maintain the warranty. It was easy to book an appointment online. Bryson and Luke arrived on time, cleaned and stretched our carpets. The carpets look brand new. I would not hesitate to use them again
This is our second time having Nicholas Carpet Care clean our carpets and we have been very happy with the results each time. Bryson cleaned our carpets and he was very communicative, on time and professional. We will definitely use Nicholas Carpet Care again!
Had our upstairs carpet stretched (4 rooms, the hallways and the stairs (there were some very complex sections), then cleaned. They did a super job, and we were able to leave large items like our bed and the file cabinets in the rooms. The floated them around to get the carpet nice and smooth like it was just installed. Highly recommend this company
Outstanding cleaning, wonderful people. So happy to have them during annual cleanings.
This was our first time having our carpets professionally cleaned. We have two dogs and usually self-clean the carpets but due to an injury the carpets hadn’t been cleaned in two years and the house started getting a dog smell and it was clearly the carpets. Bryson was amazing and I can’t complement his customer…
It had been five years since I bought my townhouse, and other than vacuuming it, the carpets had never been professionally cleaned. I also have a high energy bully breed dog. And anyone who has dogs knows... IYKYK. It was just time. Everything from start to finish was smooth, easy, and professional. From the…
Excellent customer service. Carpet cleaned extremely well.
I couldn’t be happier with the service I received. They were professional, friendly, and showed great attention to detail. My carpets look brand new and smell amazing. They were on time, worked quickly, and made sure everything was done to perfection. I highly recommend Nicholas Carpet Cleaner to anyone looking for…
Very impressed! Excellent customer service, very professional. Don did an amazing job on our carpets and upholstery, would highly recommend!!
We hired Nicholas Carpet Care to clean our carpets and hardwood floors. Mark and his team were true professionals from start to finish. Excellent communication, thorough estimates, great attention to detail. Very pleased with the results. Would definitely recommend.
The tech was amazing. Very informative, friendly and got some stains out I thought would never come up. This is the second time I have used them and would recommend them to anyone.
Very thorough in their work and efficient
Awesome customer service start to finish. Best carpet care service around town by far! Would highly recommend to anyone in the market. Will definitely be using again. Thank you!
I loved doing business doing business with Nicholas
Gentlemen that came was very nice and on time. Quality of work was not good and expensive. Over the years I’ve had carpets cleaned in different homes and never wasn’t satisfied after. Maybe it’s their equipment or products but I would not recommend or use them again.
We've called on Nicholas Carpet Care I think three times now and they've been consistently friendly, thorough, professional and good carpet cleaners! Wyatt this time was a pleasure to work with. He took extreme pride in his work, explained the whole process and what to expect. Great hire!
Matt cleaned our carpets and stairs as well as a large public area of tiles in our home. He did a wonderful job and went out of his way to make certain that we were completely satisfied with his work. He took great pride in satisfying all of our requests to our complete satisfaction. He even volunteered to come back…
Nicholas Carpet Care were amazing. We would highly recommend this company for your carpet needs. Communication with the customer was excellent. They were totally professional, conscientious, and service oriented. The completed work was excellent.
Matt cleaned our carpets for the second time. He shows up on time and is always very thorough, and takes the time to explain everything to us. The carpets look beautiful. We won’t use anyone else.
Bryson was very professional and cleaned my carpets in an efficient and timely manner. I highly recommend Nicholas Carpet Care.
We used Nicholas Carpet Care to clean our carpets and our stone flooring at our business location. Both turned out amazing! Prompt and professional service. Would definitely recommend!
I highly recommend Nicholas Carpet Care. Matt was very friendly and explained everything he was going to do. Matt repaired an area that had a bad stain and you can't even tell a repair was done. The whole carpet looks amazing!
We needed to cut our carpet to access below the subfloor for home repairs. Concerned I might ruin it if I were to cut it myself, I called Mark Nicholas for advice. Not only did he stop by that day, he performed the cuts himself, then returned after our repairs were complete, to seamlessly mend the cut areas. You…
I was very comfortable with the process and my carpet looks great! The guy that completed the rug cleaning was very nice and did a great job!
Very pleased with the whole process. Easy to schedule, fantastic communication, outstanding result. My carpets look great! Bryson and Matt were wonderful. Arrived on schedule, completed within time window. Professional, all questions answered.
Wyatt went above and beyond to make our carpets look and feel like new. I'll definitely be using them again in the future.
This Co is top notch ! I would highly recommend for any of your carpet needs 👍🏻👍🏻
Wyatt and Matt cleaned our carpets. They were professional and did a wonderful job. Communicated with us throughout the entire process, and gave us great tips and suggestions. I highly recommend their work and business. Thank you Nicholas Carpet Care!!
I needed my carpets cleaned and deodorized after decades of doing it ourselves. I never realized just how much pet fur was matted into the fibers until after they cleaned them. Scheduling was easy and the technician named Wyatt was happy to answer all of my questions. He was professional, knowledgeable and did good…
Matthew did a fabulous job on our carpet. We had tracked some grease in from the BBQ area and he was able to clean that all up. We were impressed that he measured the areas we asked to have cleaned and only charged us for those areas. He was pleasant, trustworthy and competent. We would for sure use Nicholas…
Mark Nicholas was such a pleasure to work with. He bent over backward to make sure he accommodated all my needs and that I was happy. When I called the first time I was impressed that he actually picked up the phone and talked to me. They sent reminders and called when the tech was on the way. What incredible…
Great customer care, had to reschedule due to miscommunication and Mark rescheduled without any issues. Tech Matthew was wonderful worked thoroughly on my carpets especially in my problem room with pet odors. Because of his attention to detail and such care I'd recommend this company to anyone that needs carpet cleaning. Job well done, Thank you.
The team at Nicholas are all fantastic! They came up with fantastic solutions to help with our carpet stains. Very professional and amazing workmanship. They spent so much time and care and brought my kids room carpets back to life. I would highly recommend their service and will be using them again for my future needs.
Reasonably priced and carpet looks better than I thought it could. Very pleasantly surprised at how well the carpets looked after. Will use again!
After consistently seeing recommendations and excellent reviews on local social media, I booked Nicholas Carpet Care for a few services: quiet subfloor squeaks, clean carpets, and re-stretch carpet in a long, wide hallway. Everyone was friendly and courteous, every aspect was professional, and the results were…
Mark arrived at my Piano Studio on time and did such a high-quality job. This is the only company of several I contacted, that had the skills and knowledge to actually both stretch and clean the carpet without me having to hire professional piano movers to move my full size grand piano out of the room while the work…
Mark Nicholas came and was so extremely professional! He took my carpets from gross to AMAZING!! He repaired 3 places that were damaged. All 3 look great! Could not recommend this company more!! Amazing amazing work!
We had Nicholas Carpet Care out to our new house to clean the carpets. Once they arrived, they discovered some damage/issues with the floors that meant they couldn't be safely cleaned and needed to be replaced. They took the time to walk us through what work needed to be done, made some recommendations on companies…
Fast, reliable, friendly and great quality work. We will use them again . Thank you!
AMAZING work! Very professional and honest! Our carpets and tile floors looks sooo good!
Just had all my carpets cleaned again by Nicholas Carpet Care. Absolutely superb in every way. They e mail and text so you know when they are coming. Paul T did the work. He is amazing, very professional. I would highly recommend this company
We have used Nicholas Carpet Care 2 times now! They are fantastic! Very thorough and quick. Our carpets look brand new after every cleaning. We will use them everytime and recommend them highly!
Prompt service. Very professional. And our carpets look great.
I had a small redo on the stairs after the initial stretching and cleaning. Mark came back and did the necessary repair. Very pleased overall for the carpet stretching and cleaning.
I highly recommend Nicholas Carpet Care! Paul was absolutely meticulous with our carpets, area rug, and upholstery! We have a cat and dog that have tummy issues, so I was going to buy new furniture and carpeting; however, when Paul finished cleaning, everything looked brand new!! I give them my highest recommendation!
Mark is great to work with because he's knowledgeable of carpet cleaning & carpet stretching! He also awesome in keeping in touch by sending reminders, & then contacting you again when on his way! He's reliable & punctual, too! Quality job & highly recommended! 😃👍👍
If you are looking for an excellent carpet cleaning and/or tile and grout cleaning company - I highly recommend Nicolas carpet cleaning! We have had them clean our carpets for several years now. We have several dogs, 2 cats and a young child.. needless to say our carpets have needed help and every time they've…
Simply THE BEST! Very Professional, infinite knowledge of all things flooring and upholstery. EXCELLENT Customer service and true to there motto “We don’t just clean, we care!” I wouldn’t use any other Local or Nationwide Business. They did amazing work on my wood floors after an at home deep clean product”…
Nicholas Carpet Care goes above and beyond and treats their customers like family. They did a repair and a cleaning after many years of dogs on the carpet. The carpet felt new again. We highly recommend this wonderful, locally, family owned business!
Thanks for the great service you gave a family member! We really appreciate all you and your crew does!
Amazing service, follow through and communication! Great people all around too. We had them clean our carpets before listing our home and they were absolutely incredible. Highly recommend!
Mark and Paula are WONDERFUL. They do the job well- they are incredibly nice, have great communication-- I used the to clean and stretch carpets at my new home, plus I refer them to ALL my real estate clients- who all rave about them. 5 stars!
Mark was so professional and knowledgeable on how to properly clean my carpets. Value and service can't be beat! Keep up the great work!
We evacuated due to fire, and came home to house still standing, but in bad need of professional cleaning and service. Our furniture had been moved out, we had been working 16 hour days trying to repair the house, and everything felt stressful. To top it off, we needed the carpets cleaned. After reading multiple…
This was truly the best carpet cleaning service I have ever hired. They were on time, professional, answered all my questions, and got out all the stains. They took their time and did a very thorough job, for which I was very grateful. They also left me a couple of bottles of the best spot remover I've ever…
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 76 | $170–$365 |
| Carpet steam cleaning | 44 | $176–$403 |
| Pet stain & odor removal | 34 | $214–$448 |
| Upholstery cleaning | 14 | $196–$371 |
| Area rug cleaning | 13 | $164–$440 |
