Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers frequently cite fair pricing, honest communication, and professional service as primary benefits of the shop. Recurring themes include prompt attention to vehicles, transparent cost estimates, and a welcoming atmosphere for both new and returning clients. However, a pattern of criticism exists regarding missed callback appointments and instances where repairs resulted in further vehicle issues or unexpected costs.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
230 Google reviews we collected
Phrases our text analysis found in 145 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 145 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Its nice to have a local shop where the work will be done right at a fair price without getting crushed at the dealerships.”
“Just felt ripped off.”
“Lisa, Fran and the staff are very welcoming and professional.”
“Well, they did awesome work because tonight a deer jumped out and we were able to come to a complete stop with maybe an inch to spare.”
“OF COURSE FRAN THE OWNER DENIED HE AND HIS MECHANICS OF ANY FAULT OR LIABILITY AND REFUSED TO FIX MY CAR AFTER THEY DAMAGED IT.”
“I trust Nicks auto they are professional and honest.”
“Walked in for an alignment without an appointment and was taken care of right away without hesitation.”
“I recommend highly going here for any car maintenance and/or auto repair.”
“The technician answered all of my questions and said he would have one of his guys that specializes in tires, call me back to answer questions concern…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Nick's Complete Auto Repair for 8 kinds of job. Pick one to see what they paid and said.
Thank you for being so good to my daughter. I really appreciate it and so does she!
Good & honest pricing. Considerate of all customers. They treat all customers like family.
Had some work done on my car today now its on and cracking never taking my car anywhere else but Nick's
Diligent in thier work and straight forward. They assesed my issue and helped me to figure out my next steps. I appreciate their transparency. I would recommend seeing them.
I have been going to Nick's garage for years and now my kids also goes to this garage. Over the years I have recommended Nick's several family members and friends and I have never received any negative feedback. Lisa, Fran and the staff are very welcoming and professional.
My New Mechanic! Walked in for an alignment without an appointment and was taken care of right away without hesitation. Owner Fran and his wife were an absolute pleasure to do business with. Its nice to have a local shop where the work will be done right at a fair price without getting crushed at the dealerships.…
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 18 | — |
| Brakes | 14 | — |
| Oil change | 11 | — |
| Vehicle safety inspection | 9 | — |
| Tires | 6 | — |
| Steering & suspension repair | 6 | — |
| Auto emissions testing | 5 | — |
| Engine repair | 3 | — |
4.8 ★★★★★ 230 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Thank you for being so good to my daughter. I really appreciate it and so does she!
Good & honest pricing. Considerate of all customers. They treat all customers like family.
Great experience with Nick's auto!
Had some work done on my car today now its on and cracking never taking my car anywhere else but Nick's
Always great service with up front pricing. Honest and affordable!
Diligent in thier work and straight forward. They assesed my issue and helped me to figure out my next steps. I appreciate their transparency. I would recommend seeing them.
I have been going to Nick's garage for years and now my kids also goes to this garage. Over the years I have recommended Nick's several family members and friends and I have never received any negative feedback. Lisa, Fran and the staff are very welcoming and professional.
My New Mechanic! Walked in for an alignment without an appointment and was taken care of right away without hesitation. Owner Fran and his wife were an absolute pleasure to do business with. Its nice to have a local shop where the work will be done right at a fair price without getting crushed at the dealerships. Looking forward to my next visit for sure!
Second opinion I took my car to Nicks auto for a second opinion. I saved $2,000 compared to the price #1 Cochran gave me for a valve leak. I trust Nicks auto they are professional and honest. Franny and Sherry are excellent.
Took my car there for the first time and got it inspected.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
