Analyzing 6,697,4816.7M ReviewsFor 18,77118.8K Experts

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Nick The Greek

Greek restaurant · East Palo Alto, CA · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%74+47Reliability 28%71+20Replies to reviews 8%83+6.8Momentum penalty96−0.4Experts Score= 73Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#77 of 111 caterersPosition by Experts Score among all companies we track in this category. · better than 31%
4.7 ★★★★★ 668 Google reviews · 24 photos
87%five-star reviews
4.72★last 12 monthsAverage stars on reviews from the last 12 months only.
4.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
79%reviews answered by the owner
Oct 2026latest review
📞 Call (650) 304-3898Request a call backWebsite ↗

Nick The Greek at a glance

Google reviewers rate Nick The Greek 4.7 out of 5 based on 668 reviews, frequently praising the quality of Mediterranean dishes like gyros and baklava, as well as friendly staff and reasonable pricing. However, recurring criticisms in lower-rated feedback highlight slow service times, inconsistent food preparation such as soggy fries or stale wraps, and small portion sizes. Some customers also noted issues with delivery cancellations and restroom air quality.

  • Google rating: 4.7 out of 5 from 668 reviews (87% five-star).
  • Reviews on this page: 668 Google reviews (491 with written comments, 71 with photos).
  • Owner responses: the business replied to 79% of reviews.
  • Most recent review: October 30, 2026.
  • Service: Caterer serving East Palo Alto, California.

Data from Google, last updated October 31, 2026.

Score profile vs other caterers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction74Reliability71Craft & service–Value–Momentum96Replies to reviews83Satisfaction: 74 (median 86)Reliability: 71 (median 87)Momentum: 96 (median 100)Replies to reviews: 83 (median 31)
Nick The GreekCaterers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nick The Greek: 74/100 on this factor. Category median: 86.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nick The Greek: 71/100 on this factor. Category median: 87.B
71
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nick The Greek: 96/100 on this factor. Category median: 100.A
96
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nick The Greek: 83/100 on this factor. Category median: 31.A
83

Bar = this company · dark tick = category median.

Star ratings

668 Google reviews we collected

  • 5 stars57887%
  • 4 stars538%
  • 3 stars81%
  • 2 stars112%
  • 1 star183%

Praise vs complaints

Phrases our text analysis found in 491 written reviews

  • Praise26395%
  • Complaints145%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude8832%
  • Speed & response5721%
  • Quality & results4918%
  • Would recommend4115%
  • Price & value3613%
  • Honesty & trust52%
  • Communication10%

What customers talk about

We read 491 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The food was delicious, the staff were friendly, and the bathroom was nice and clean.”
  • “This The Most Delicious place to eat fast if you want great Mediterranean food so Delicious for a quick bite lunch or just to go”
    “Rushy and the meals were slowly missing fries and sauce people were judging my family bye looks cause my son is autistic and he was biting me at the m…”
  • “Had a great experience at Nick the Greek in Palo Alto!”
    “I never make comments but this food was the absolute worst meal I have ever had.”
  • “Overall, great restraint and I would recommend to any who comes to Palo Alto.”
    “Highly recommend going to Mediterranean Wraps on Cal Av instead, they have bigger quantities and actually make a good gyro in 5 mins.”
  • “Extremely reasonable prices, $2 deals on beer and wine.”
    “Good bowl and not too expensive”
  • “A reliable and fun staple of my work week, and Daniel is awesome!”
  • “He made us feel welcomed and he walked me through the menu, not a lot of cashiers do that.”

People customers mention

  • Mediterranean 10 reviews
  • Gyro 8 reviews
  • Greece 7 reviews
  • David 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Ally1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

The food came out quick and was delicious! The portions were great too for the price. Great service.

RosaliaLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This The Most Delicious place to eat fast if you want great Mediterranean food so Delicious for a quick bite lunch or just to go

NikolausLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★

Rushy and the meals were slowly missing fries and sauce people were judging my family bye looks cause my son is autistic and he was biting me at the moment well shesh

Tigran9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★

You get overdosed with high concentration of toxic “air freshener” while using the bathroom. If you have respiratory problems stsy away from their restroom or you may need to visit a hospital.

Mia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The food was delicious, the staff were friendly, and the bathroom was nice and clean. 5 stars!

Derek3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

⭐⭐⭐⭐⭐ Had a great experience at Nick the Greek in Palo Alto! The staff was friendly and welcoming, the store was clean and well-kept, and the food was delicious. It’s always nice to find a spot that gets both the food and hospitality right. Definitely coming back—highly recommend!

Compare with

Photos

Customer reviews

4.7 ★★★★★ 668 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ally Duke1 reviewTotal number of Google reviews Ally has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The food came out quick and was delicious! The portions were great too for the price. Great service.

  • Meal type: Dinner
  • Price per person: $10–20
Response from the owner · a day ago

Thank you so much for choosing us! We are so grateful for your kind words. Sharing our love for authentic Mediterranean flavors and true Greek hospitality is our ultimate passion, and we're thrilled you had such a wonderful experience.

Vaibhav2 reviewsTotal number of Google reviews Vaibhav has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

good food

Response from the owner · 4 days ago

We’re delighted to know you had a fantastic experience with us! Your kind words mean everything to our team as we work hard to bring authentic Mediterranean flavors to every plate. Thank you, and we hope to see you soon for another Greek feast!

Immortal Rekts2 reviewsTotal number of Google reviews Immortal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The chicken gyro is amazing! Definitely coming back to try the other items

  • Order type: Dine in
  • Meal type: Dinner
  • Price per person: $10–20
  • Noise level: Moderate noise
Response from the owner · 4 days ago

Thank you for sharing your experience with us! We love bringing the fresh, vibrant energy of the Greek islands to our guests, and we're so glad we could make your visit a fantastic one. We'll have a table and some fresh feta and olives waiting for your next visit!

Sandra Yang10 reviewsTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

great baklava

  • Order type: Dine in
Response from the owner · 5 days ago

Thank you so much for choosing us! We are so grateful for your kind words. Sharing our love for authentic Mediterranean flavors and true Greek hospitality is our ultimate passion, and we're thrilled you had such a wonderful experience.

Ankush Kundan Dhawan2 reviewsTotal number of Google reviews Ankush has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had the halloumi fries, was amazing!

  • Order type: Take out
  • Meal type: Lunch
Response from the owner · Edited 5 days ago

Thank you for the lovely review! We're so glad you enjoyed our service. Keeping our guests happy—and well-fed with authentic Mediterranean flavors—is our top priority. We look forward to seeing you again soon!

Claire Zhou1 reviewTotal number of Google reviews Claire has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

came here for a birthday and loved the vibes!

  • Meal type: Dinner
Response from the owner · 6 days ago

Thank you for taking the time to share your experience! We are absolutely delighted to hear you enjoyed our fresh Mediterranean flavors and authentic Greek dishes. Crafting the perfect meal for our guests is what we love to do, and we look forward to serving you again soon!

Ron Lambert4 reviewsTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good gyro

  • Order type: Dine in
  • Price per person: $10–20
  • Recommended dishes: Beef Gyro with Fresh Vegetables
  • Noise level: Quiet, easy to talk
-Chandler Eason-2 reviewsTotal number of Google reviews -Chandler has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Yummy yogurt with baclava!

  • Meal type: Other
  • Price per person: $1–10
Rosalia GonzalezLocal Guide · 49 reviewsTotal number of Google reviews Rosalia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This The Most Delicious place to eat fast if you want great Mediterranean food so Delicious for a quick bite lunch or just to go

  • Order type: Dine in
  • Meal type: Lunch
  • Price per person: $20–30
  • Wait time: Up to 10 min
  • Recommendation for vegetarians: Highly recommend
  • Parking space: Somewhat difficult to find parking
  • Parking options: Free parking garage
Response from the owner · a week ago

Thank you for your kind words and for dining with us! We're so glad you enjoyed our authentic Greek food and appreciate your support.

Jazmine Canales2 reviewsTotal number of Google reviews Jazmine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

KJ had the best service! Definitely coming back soon :))

Response from the owner · a week ago

We appreciate you taking the time to leave a review. Thank you for choosing our Greek restaurant—we're thrilled you had a great experience!

Nick The Greek on Google Maps →

Business details