Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts

Experts Reviews · Company report
Nickens Landscaping & Excavating LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Nickens Landscaping & Excavating LLC

Collinsville, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 23 landscape designers · 5.0★ from 113 Google reviews

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Report card

Percentile vs other landscape designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nickens Landscaping & Excavating LLC is better than 98% of landscape designers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nickens Landscaping & Excavating LLC is better than 95% of landscape designers.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nickens Landscaping & Excavating LLC is better than 98% of landscape designers.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nickens Landscaping & Excavating LLC is better than 100% of landscape designers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nickens Landscaping & Excavating LLC is better than 100% of landscape designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nickens Landscaping & Excavating LLC is better than —% of landscape designers.–
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Reviews for your job

Customers hired Nickens Landscaping & Excavating LLC for 8 kinds of job.

Nickens Landscaping & Excavating LLC for landscape design construction

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Landscape design construction”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Landscape design construction”

Jean6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great from start to finish. Toke my ideas and refinded them to fit the space beautifully. Alex and crew worked very hard to get the job done and right. We'll be callling them again for the next project.

Reasonable priceWalkway landscapingLandscape design construction
Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We totally recommend Nickens Landscape! Nickens built a beautiful patio addition to our backyard. The crew was very professional and wasted no time getting the job done. So glad we chose Nickens!

Great priceLandscape design constructionPatio design
Bill8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Alex and his crew were A+ to work with. The professionalism and quality of work were impeccable. I would recommend him to anyone looking to have landscaping work done. They transformed our backyard and pool area. Awesome…

Customer photo from Bill's review
Great priceWalkway landscapingLandscape design constructionLandscape installations
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Nickens has earned a top 5 out of 5 rating. They completely reworked 2 60 ft berms in a day & a half & it looks GREAT. They remembered EVERYTHING, did a great job, cleaned everything & disposed of everything that was removed at the best price we received. We highly recommend Nickens & will definitely call them again for our next project!

Great priceLandscape design construction
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Alex and his crew came in and did a great job on our demo work before our constructuon project. I'm really excited about the next step of planning the finished landscaping project with Alex and his team!

Customer photo from Lisa's review
Reasonable priceWalkway landscapingLandscape design constructionGrass seeding
W.11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The landscaping modifications to our yard that Nickens Landscaping did from Freeburg IL turn out great. They replaced three underground black corrugated plastic pipes down spout tubes with schedule 35 pvc, cutting the sod off the lawn and replacing it after the pipe change. You can hardly notice anything was done.…

Reasonable priceLandscape design construction
Teresa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Alex Nickens and his crew did a fabulous job! They did exactly what we wanted, in a very timely manner. I would highly recommend Nickens Landscaping for any of your landscaping needs. They are truly professionals and are super to work with, we can’t say enough!

Landscape design constructionPatio designGrass seeding+ Responsiveness+ Punctuality+ Quality
Casey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Great priceLandscape design construction

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Landscape design construction8—
Landscape installations8—
Drainage solutions4—
Patio design4—
Sod installation4—
Walkway landscaping3—
Grass seeding3—
Retaining wall design2—

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