Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
Nirvana Wellness Med Spa & Beauty logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%57+13.8Value 14%72+10.2Replies to reviews 7%100+7.1Momentum penalty84−1.6Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

Nirvana Wellness Med Spa & Beauty

Philadelphia, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 64 spas · 4.8★ from 272 Google reviews

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Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nirvana Wellness Med Spa & Beauty is better than 73% of spas.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nirvana Wellness Med Spa & Beauty is better than 57% of spas.C
57
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nirvana Wellness Med Spa & Beauty is better than —% of spas.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nirvana Wellness Med Spa & Beauty is better than 72% of spas.B
72
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nirvana Wellness Med Spa & Beauty is better than 84% of spas.A
84
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nirvana Wellness Med Spa & Beauty is better than 100% of spas.A
100

Reviews for your job

Customers hired Nirvana Wellness Med Spa & Beauty for 8 kinds of job.

Nirvana Wellness Med Spa & Beauty for basic facial

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.11
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 45/100.How Job match is calculatedBuilt only from reviews Google tagged “Basic facial”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.67%

All 9 Google reviews tagged “Basic facial”

Holly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Kyrstin was incredibly knowledgeable and caring. She listened to my skin goals, made recommendations for my everyday routine and addressed any concerns during my 60-min facial. I felt totally comfortable and relaxed, plus my face was glowing afterward. I'd definitely recommend and plan to go back!

Reasonable priceBasic facialFacial massage
Evelyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

As a first time facial recipient I'm hooked. From the scent of lemon grass at the beginning of the service the relaxing table the invigorating manipulations on my face and neck to the unexpected hand massage at the end, each step made me look forward to the next. Tressie was wonderful and my skin feels fresh and…

Great priceBasic facialFacial massageSalicylic peels
Taylor7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have been coming to Nirvana for six years now, and it is truly my favorite escape from the bustle of the city. Over the years, I have tried multiple services, and the quality is always exceptional. I especially look forward to my monthly routine of facials with Taralyn and massages with Cynthia. They are both…

Basic facialLaser hair removalWaxing
Brittinee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had the most amazing massage with Rachel for my birthday. I felt incredible afterwards and it reminded me of the weekly massages I used to get when I lived in Bali, Indonesia. Absolutely would recommend Rachel to anyone looking for a quality massage therapist. Overall Nirvana has a great ambiance when I arrived…

Reasonable priceBasic facialDermaplaningMassage
MarikayLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I love getting my facials with Lauren. She is super knowledgeable about skincare and always listens to my issues before we get started. I feel like each treatment is designed to focus on my skin's current needs. I am not the best about consistently taking care of my skin at home and Lauren is never judgy, just…

Reasonable priceBasic facialFacial massage
ClaireLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★

I recently visited Nirvana for a facial and wanted to share some feedback about my experience. While I was looking forward to a relaxing and rejuvenating service, there were a few aspects that made it difficult to fully enjoy the treatment. The room felt brighter and cooler than I expected, which made it harder to…

OverpricedBasic facial
annette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★

I am writing this review under a different name because I have observed how other reviews have been responded to. I have been a long-time client of Nirvana, but approximately four to five months ago I made the decision to stop attending services. After much consideration, I feel it is important to share my…

OverpricedBasic facial
aliyahLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Came in for a facial on Saturday 1/17. It was my first time there and first time ever getting a facial so I had no expectations. All the employees were polite and welcoming. The service was good, but I think the dermaplaning left small scratches above my eyebrows.

Customer photo from aliyah's review
Basic facial
Bailey11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

HIGHLY RECOMEND - Kayla was very welcoming on the front desk and super accommodating for a last minute appointment! She was able to get me in 10 mins after I called for a back to back nirvana facial and cbd massage. It was my first facial & Anna was amazing! She asked me questions about my skin type and routine to…

Basic facialMassage

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 54%Reasonable 35%Overpriced 12%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Massage18—
BOTOX treatments10—
Basic facial9—
Facial massage7—
Chemical peels5—
Microdermabrasion5—
HydraFacial3—
Pedicure3$45–$76

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