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Nixxit Junk Removal

Junk removal service · Alameda, CA · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 62 furniture removal servicesPosition by Experts Score among all companies we track in this category. · better than 66%
5.0 ★★★★★ 1,874 Google reviews · 24 photos
99%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
81%reviews answered by the owner
Oct 2026latest review

Nixxit Junk Removal at a glance

Google reviewers rate Nixxit Junk Removal five stars based on 1874 reviews, noting that the owner replies to eighty-one percent of comments. Customers frequently cite punctual arrivals, clear communication, and reasonable pricing as key aspects of the service. The company is also recognized for donating reusable items to local organizations. One recurring criticism involves unexpected additional labor costs that are not disclosed during the initial appointment scheduling process.

  • Google rating: 5.0 out of 5 from 1,874 reviews (99% five-star).
  • Reviews on this page: 1,874 Google reviews (1,591 with written comments, 42 with photos).
  • Owner responses: the business replied to 81% of reviews.
  • Most recent review: October 25, 2026.
  • Service: Furniture Removal Service serving Alameda, California.

Data from Google, last updated October 25, 2026.

Score profile vs other furniture removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction99Reliability99Craft & service100Value100Momentum100Replies to reviews100Satisfaction: 99 (median 98)Reliability: 99 (median 98)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 79)
Nixxit Junk RemovalFurniture Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nixxit Junk Removal: 99/100 on this factor. Category median: 98.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nixxit Junk Removal: 99/100 on this factor. Category median: 98.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nixxit Junk Removal: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nixxit Junk Removal: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nixxit Junk Removal: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nixxit Junk Removal: 100/100 on this factor. Category median: 79.A
100

Bar = this company · dark tick = category median.

Star ratings

1,874 Google reviews we collected

  • 5 stars1,86499%
  • 4 stars80%
  • 3 stars10%
  • 2 stars10%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 1,591 written reviews

  • Praise4,05099%
  • Complaints231%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2428%
  • Reasonable6271%
  • Overpriced00%
  • Not sure11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1,11227%
  • Speed & response1,08027%
  • Would recommend53413%
  • Price & value50912%
  • Quality & results39310%
  • Communication3288%
  • Honesty & trust1173%

What customers talk about

We read 1,591 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Nixxit team is always polite, professional, communicative and reliable.”
  • “They are quick, honest and dependable and efficient.”
  • “I highly recommend them and will definitely be using them again!”
    “I cannot recommend them enough for any junk removal needs!”
  • “Nixxit provided a reasonable estimate for a small load of junk via a Facetime call where the estimator could see the material.”
    “It was a little pricey for what I had expected, but the service, ability to pick up quickly within my time frame, and exceptional service and friendly…”
  • “I recently used this company for junk removal at a vacant property and had a fantastic experience!”
    “) They called me saying they could come earlier than the arranged time but that didn't work for me and they said, "No worries.”
  • “They were quick, professional, and great at communicating throughout the process.”
  • “It’s always great to find reliable companies that are easy to work with.”

People customers mention

  • Bryce 63 reviews
  • Sarah 57 reviews
  • David 43 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Nixxit Junk Removal for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Elisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 17 hours ago★★★★★

The BEST removal company I have ever worked with. I finally found someone I can depend on. They are quick, honest and dependable and efficient. And that is VERY difficult to find. I will absolutely be using them as my - go to company. Thank you nixxit 🙏

Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Nixxit provided a reasonable estimate for a small load of junk via a Facetime call where the estimator could see the material. That estimate beat another bid from a smaller hauler. When Nixxit arrived, the operator reduced the charge as my junk took up less than the estimated space in the truck. The junk was…

Megan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Nixxit team is always polite, professional, communicative and reliable. Have used their services for multiple jobs. Will recommend every time

Justin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Nixxit continues to be awesome! I've worked with them 3 times in the last 2 years and they've been great every time. All the folks who have come out to take our stuff have been kind, efficient, and a pleasure to meet. Scheduling is easy and flexible, and I love how they not only take junk and recycling, but also…

Wesley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Great communication from the team. The guys that came by for the pick up were prompt, professional and amazing to work with!

Beth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

These folks were easy to schedule with, on time, and fun to chat with when they got here. I appreciated that their system texted me updates on their arrival as well as a photo of who to expect. Would definitely call them again!

Photos

Customer reviews

5.0 ★★★★★ 1,874 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Elisa Dabis7 reviewsTotal number of Google reviews Elisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The BEST removal company I have ever worked with. I finally found someone I can depend on. They are quick, honest and dependable and efficient. And that is VERY difficult to find. I will absolutely be using them as my - go to company. Thank you nixxit 🙏

Richard Raushenbush5 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nixxit provided a reasonable estimate for a small load of junk via a Facetime call where the estimator could see the material. That estimate beat another bid from a smaller hauler. When Nixxit arrived, the operator reduced the charge as my junk took up less than the estimated space in the truck. The junk was quickly loaded, payment made and the job done. Super easy!

Megan Fisher2 reviewsTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nixxit team is always polite, professional, communicative and reliable. Have used their services for multiple jobs. Will recommend every time

Justin Tantiongloc1 reviewTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nixxit continues to be awesome! I've worked with them 3 times in the last 2 years and they've been great every time. All the folks who have come out to take our stuff have been kind, efficient, and a pleasure to meet. Scheduling is easy and flexible, and I love how they not only take junk and recycling, but also lightly used or unused items that can be donated (I've donated functional workout equipment, household equipment, and books so far). Real convenient to have all of that done by a single service. Will likely hire them for years to come!

Wesley Quock3 reviewsTotal number of Google reviews Wesley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great communication from the team. The guys that came by for the pick up were prompt, professional and amazing to work with!

M W9 reviewsTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great team! Fast, professional and nice to work with!

Beth Zygielbaum3 reviewsTotal number of Google reviews Beth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These folks were easy to schedule with, on time, and fun to chat with when they got here. I appreciated that their system texted me updates on their arrival as well as a photo of who to expect. Would definitely call them again!

Kelly Richardson10 reviewsTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

⭐⭐⭐⭐⭐ I recently used this company for junk removal at a vacant property and had a fantastic experience! They were quick, professional, and great at communicating throughout the process. They even called to let me know when the job was complete, which I really appreciated. Their pricing was very reasonable, and they made the entire process easy and stress-free. It’s always great to find reliable companies that are easy to work with. I highly recommend them and will definitely be using them again!

Response from the owner · a week ago

Hi Kelly, thanks for trusting us with your clients and for the great review! We work with a lot of real estate professionals, so we understand how important it is to have a junk removal company you can count on, especially when coordinating work at a vacant property. I’m glad we could make the Hayward property cleanout easy for you and keep you updated without needing to be there in person. Thanks for choosing Nixxit Junk Removal for your clients’ junk removal and property cleanout needs. We appreciate the referral and look forward to working with you on future properties! Sarah, Nixxit Junk Removal

Anechoic ChamberLocal Guide · 18 reviewsTotal number of Google reviews Anechoic has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly local Bay Area firm. Straightforward and human. Great communication and transparent pricing by volume. I chose Nixxit also because of their ethical approach to recycling, knowing that my reusable items would be donated to people who really need it. Thanks Nixxit 😎

Response from the owner · a week ago

Thank you for the thoughtful review! As a small, locally owned Bay Area business, we really appreciate you choosing Nixxit. We work hard to keep our junk removal process straightforward and human, with clear communication and transparent volume-based pricing. I also appreciate you mentioning our donation and recycling efforts. We always try to give reusable items a second life whenever possible and keep as much as we can out of the landfill. Thanks for choosing Nixxit Junk Removal for your Bay Area junk removal and hauling needs! Sarah, Nixxit Junk Removal

Doral Main4 reviewsTotal number of Google reviews Doral has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nixxit staff is professional and courteous. This is third time we have used Nixxit and will continue to do so. No job is too big or too small for them.

Response from the owner · a week ago

Hi Doral, three times! Thank you for continuing to choose Nixxit! Whether it’s a small junk pickup or a larger cleanout, we’re happy to be the team you know you can call. We appreciate your continued trust in Nixxit Junk Removal for your San Leandro junk removal and hauling needs. Thanks again for the repeat business and recommendation! Sarah, Nixxit Junk Removal

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