Experts Reviews · Company report
No Moss Softwash logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

No Moss Softwash

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 71 pressure washing services · 5.0★ from 369 Google reviews

Report card

Percentile vs other pressure washing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.No Moss Softwash is better than 99% of pressure washing services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.No Moss Softwash is better than 99% of pressure washing services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.No Moss Softwash is better than 94% of pressure washing services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.No Moss Softwash is better than 100% of pressure washing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.No Moss Softwash is better than 100% of pressure washing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.No Moss Softwash is better than 100% of pressure washing services.A
100

Reviews for your job

Customers hired No Moss Softwash for 5 kinds of job.

No Moss Softwash for roof cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 15
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 43 Google reviews tagged “Roof cleaning” · showing 20

Marsh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Both Santiago and Jonathon were extremely professional. They arrived on schedule and reviewed what they would be doing regarding moss removal from our roof. There attention to detail was over the top. The quality of there work was exceptional. They were friendly and treated our home as if it was there own. I…

Reasonable priceSoft wash cleaningRoof cleaning
Lynne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jonathon and Cameron from No Moss cleaned our concrete tile roof this week. Both were so professional and patiently answered our questions. After they were done they showed us before and after photos of the roof plus one of a missing tile that we’ll need to replace and others of our clean gutters. They insured our…

Reasonable priceSoft wash cleaningRoof cleaning
Arvind4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Christopher L And Samua L were excellent. On time courteous and did a great job. Highly recommend this company and the team for your roof cleaning project.

Reasonable priceSoft wash cleaningRoof cleaning
Aron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I highly recommend No Moss Softwash for their exceptional service. The team Samuel and Christopher where professional and communicative, calling ahead to confirm their arrival and even offering to pick up coffee on their way—a truly unexpected and generous touch. Both employees were dressed in uniform, which made…

Reasonable priceInterior & exterior window cleaningSoft wash cleaningRooftop/skylight cleaning
Leonard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Courteous, professional and very thorough

Reasonable priceRoof cleaning
Sandy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had my roof done about 7 years ago and every once in a while a patch of moss may try and get a foothold but cannot - my roof is still moss free - great company and product

Reasonable priceSoft wash cleaningRoof cleaning
Gary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

No Moss Soft Wash was efficient and customer service stars. Samuel and Christopher were very accommodating and did a great job. I would highly recommend. Thank you

Great priceSoft wash cleaningRoof cleaning
sonia13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Meshach and Samuel did a great job on cleaning the moss off my roof. They were on time, attentive to detail, and kept me informed of their progress. They cleaned the driveway and patio afterwards, including my neighbors driveway. They were friendly, polite and enjoyable.

Reasonable priceSoft wash cleaningRoof cleaning
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Meshach was great. Called to let us know arrival time. Sam was professional with him. Very flexible communication as we work at home and had many meetings. Able to seamlessly get this done.

Reasonable priceSoft wash cleaningRoof cleaning
Bob9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Meshach and Samuel were the two young men who came out from "No Moss Softwash" to do the maintenance on the roof of our home. We hadn't realized it, but areas of our roof had moss that had taken a hold and was growing into it and under it. Needless to say this was going to cause a problem sooner or later. Apparently…

Roof cleaning
Lou1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

A job well done by Santiago and Cameron Friendly and respectful Will refer to friends for sure

Reasonable pricePower/pressure washingSoft wash cleaningRooftop/skylight cleaning
RedMetro112 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Santiago was very courteous and got the job done very nice.

Not sureRoof cleaning
LianneLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This company made me very assured of their competence from the start. Vince came out and took drone pics to figure out the size of my area to be treated in realtime. Meshach P and Samuel R came out and did my project right on time, communicating when they would be arriving and approx how long to complete the work.…

Reasonable priceSoft wash cleaningRoof cleaning
Rhonda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Santiago and Cameron from No Moss were a great team! They called when they hit traffic to let me know they may be a little late arriving. When they got onsite, Santiago explained their course of action while Cameron went right to work. They were both hard workers and couldn’t have been nicer. They were polite,…

Roof cleaning
Craig4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Courteous, efficient and professional. Job well done. Happy customer

Reasonable priceInterior & exterior window cleaningPower/pressure washingSoft wash cleaning
RandyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

It was a pleasant experience from the bid thru job completion in removing the moss from my roof. They go above and beyond to please. I asked them to do a few tidying up things while on the roof which they did happily without additional price. If you use their services you will not be disappointed. Thank you No Moss !

Reasonable priceRoof cleaning
Faye2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great job and very polite young men.

Reasonable pricePower/pressure washingRoof cleaning
EmilyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very professional business for roof moss soft wash cleaning, gutters and concrete. I appreciate their customer service, additionally their support for military veterans. I’m happy with the services I received.

Power/pressure washingSoft wash cleaningRoof cleaning
Trevor10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I was very pleased with the professional service and support from start to finish. The available service options allows me to create a customer package for the entire property since I needed proof of completion for insurance purposes. The workers were very thorough and did an amazing job. The roof and concrete are spotless!

Reasonable pricePower/pressure washingSoft wash cleaningRoof cleaning
Linda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

No Moss did and excellent job on cleaning the outside of our house, walkways, and driveway, as well as removing and treating our roof for moss. It was an enjoyable experience from start to finish. Chris L, the person who came to inspect and give us a quote was very thorough in explaining their process and giving…

Reasonable pricePower/pressure washingSoft wash cleaningRoof cleaning

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 70%Overpriced 0%Not sure 12%

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