Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
Google reviewers rate No Moss Softwash five stars based on 369 reviews, noting the owner responds to nearly all feedback. Customers frequently describe the team as professional, punctual, and communicative, highlighting thorough cleaning of roofs, driveways, and stucco along with competitive pricing and a five-year warranty. One low-star review criticizes a missed appointment and lack of follow-up communication from the office during the estimation process.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Bar = this company · dark tick = category median.
369 Google reviews we collected
Phrases our text analysis found in 327 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 327 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The workers were very professional and knowledgeable.”
“The No Moss team did an exceptional job cleaning my roof, patio pergola, driveway, and walkways.”
“Santiago and Sam showed up on time, extremely polite and beyond helpful moving yard furniture and “stuff” so they could do their job appropriately.”
“Highly recommend this company and the team for your roof cleaning project.”
“They arrived on time, were professional in explaining and conducting the service, and were courteous.”
“Very competitive price, courteous and professional.”
“I highly recommend this company to anyone looking for reliable and thorough moss removal services—they truly exceeded my expectations!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired No Moss Softwash for 5 kinds of job. Pick one to see what they paid and said.
The workers were very professional and knowledgeable. They cleaned my roof and stucco on my home I highly recommend this company. You can trust them To do a great job!!
I have been returning to NO MOSS since 2017 when they originally made my 1937 family home look new again! A few days ago I only needed my cement surrounding my home freshened up. Santiago and Sam showed up on time, extremely polite and beyond helpful moving yard furniture and “stuff” so they could do their job…
I highly recommend. Both from a customer service perspective and actual delivery.
Very competitive price, courteous and professional. I would recommend this company.
Both Santiago and Jonathon were extremely professional. They arrived on schedule and reviewed what they would be doing regarding moss removal from our roof. There attention to detail was over the top. The quality of there work was exceptional. They were friendly and treated our home as if it was there own. I…
The No Moss team did an exceptional job cleaning my roof, patio pergola, driveway, and walkways. They arrived on time, were professional in explaining and conducting the service, and were courteous. I am very satisfied with the service I received from No Moss.
| Job | Reviews | Category typical |
|---|---|---|
| Soft wash cleaning | 61 | — |
| Roof cleaning | 43 | — |
| Power/pressure washing | 37 | — |
| Rooftop/skylight cleaning | 23 | — |
| Interior & exterior window cleaning | 9 | — |
5.0 ★★★★★ 369 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The workers were very professional and knowledgeable. They cleaned my roof and stucco on my home I highly recommend this company. You can trust them To do a great job!!
I have been returning to NO MOSS since 2017 when they originally made my 1937 family home look new again! A few days ago I only needed my cement surrounding my home freshened up. Santiago and Sam showed up on time, extremely polite and beyond helpful moving yard furniture and “stuff” so they could do their job appropriately. Not only did they return everything to its original place but my mission was accomplished!! My old cement is grime/moss free and it looks brighter and clean. I couldn’t be prouder to recommend No Moss for your job. Also, Chris and Lisa, the owners, make you feel like you’ve know them for years!
I highly recommend. Both from a customer service perspective and actual delivery.
Thank you so much for the Mossome review, Jonathan! We truly appreciate your feedback and are thrilled to hear you were pleased with both our customer service and the final results. It was a pleasure servicing your beautiful Elk Grove home!
Very competitive price, courteous and professional. I would recommend this company.
Thank you so much for the fantastic feedback, Penny! We are thrilled to hear you were happy with our pricing, and that the team kept everything courteous and professional as we serviced your gorgeous El Dorado Hills property. We truly appreciate your recommendation! Make it a Mossome day!
Both Santiago and Jonathon were extremely professional. They arrived on schedule and reviewed what they would be doing regarding moss removal from our roof. There attention to detail was over the top. The quality of there work was exceptional. They were friendly and treated our home as if it was there own. I highly recommend No Moss. They more than exceeded my expectations.
Thanks so much for the stellar review. We truly appreciate your business and are glad to hear Santiago and Jonathon knocked it out of the park for you. Our team takes a lot of pride in bringing top-notch professionalism to the job site, showing up right on time, and paying close attention to every last detail. It's great to know their hard work paid off and they treated your beautiful Placerville area home with the respect it deserves. I'll make sure to pass along your compliments to both Santiago and Jonathon for representing No Moss Softwash so well. Have a Mossome day!
The No Moss team did an exceptional job cleaning my roof, patio pergola, driveway, and walkways. They arrived on time, were professional in explaining and conducting the service, and were courteous. I am very satisfied with the service I received from No Moss.
Hi Terri, WOW! Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you are very satisfied with our Roof and Exterior cleaning services. Our team takes great pride in being punctual, courteous, and thoroughly explaining our process so you know exactly what to expect. It is fantastic to know that your roof, patio pergola, driveway, and walkways are all looking their absolute best. We truly appreciate your business and your kind words. We look forward to servicing your beautiful Sacramento area home in the near future. Please don't hesitate to reach out to No Moss. You are Mossome!
Jonathon and Cameron from No Moss cleaned our concrete tile roof this week. Both were so professional and patiently answered our questions. After they were done they showed us before and after photos of the roof plus one of a missing tile that we’ll need to replace and others of our clean gutters. They insured our neighbor’s koi fish pond was protected from the treatment. They made sure the outside of the house was clean and tidy afterward. Thank you for your superior work and customer service!
Thank you so much for taking the time to share this wonderful review! We are absolutely delighted to hear that Jonathon and Cameron provided you with such professional and thorough service. At No Moss Softwash, we take great pride not only in restoring your concrete tile roof but also in ensuring that the entire property—including your neighbor's koi fish pond—is carefully protected throughout our soft wash treatment. It is fantastic to hear that the before-and-after photos and the gutter inspection provided clear value to you. Since our team noted that your gutters are now perfectly clean, this is actually the ideal time to consider long-term protection. We highly recommend looking into our Raindrop Gutter Guards. They are an excellent investment to keep leaves and debris out, ensuring your gutters stay as clean as they were left while preventing future clogs and water damage. Thank you again for trusting us with your beautiful Elk Grove home. Please let us know if we can assist you with any future services.
Jonathon and Sam serviced our property. I was very impressed with their professionalism and the thorough job they completed. They were on time, communicated the process to me, and paid attention to details. Outstanding service overall. Highly recommend!
Thank you Christa for your wonderful review. Jonathon and Sam are top notched for sure! Our mission is to provide the best possible customer service experience in our industry with Mossome results. We appreciate your time, business, and trust with your beautiful Elk Grove home. Thanks again for your review and recommendation!
Christopher L And Samua L were excellent. On time courteous and did a great job. Highly recommend this company and the team for your roof cleaning project.
Thanks Arvind! Christopher and Samuel are Mossome techs that take pride in what they do. Their names continue to be complimented on many reviews for a reason. We appreciate you kind words and glowing review. Thanks again for Trust and choosing No Moss to service your beautiful Folsom home. Have a great weekend!
I highly recommend No Moss Softwash for their exceptional service. The team Samuel and Christopher where professional and communicative, calling ahead to confirm their arrival and even offering to pick up coffee on their way—a truly unexpected and generous touch. Both employees were dressed in uniform, which made them easy to identify and added to their professional appearance. As someone who works with vendors and subcontractors daily in my own career, I can confidently say that No Moss Softwash exemplifies exactly how a professional contractor should operate.
Thank you so much for the outstanding review! Hearing this from someone who manages vendors and subcontractors daily is the highest compliment our team could ask for. There is nothing better than hearing that our guys on the ground are representing the company with clean uniforms, clear communication, and a great attitude. Samuel and Christopher are top-tier assets to our team. They take a lot of pride in their professionalism and showing up ready to work—coffee in hand! We truly appreciate you noticing the details that go into keeping a professional crew on-site. It was a pleasure working with you, and we look forward to serving your beautiful Elk Grove home and your trust in No Moss Softwash.
Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
