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Noble Towing & Recovery Inc

Towing service · Medford, OR · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%90+12.7Replies to reviews 7%16+1.1Craft & service penalty99−0.1Momentum penalty75−2.5Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#64 of 89 towing servicesPosition by Experts Score among all companies we track in this category. · better than 28%
4.9 ★★★★★ 177 Google reviews · 13 photos
94%five-star reviews
4.67★last 12 monthsAverage stars on reviews from the last 12 months only.
3.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Noble Towing & Recovery Inc at a glance

  • Google rating: 4.9 out of 5 from 177 reviews (94% five-star).
  • Reviews on this page: 177 Google reviews (144 with written comments, 7 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 15, 2026.
  • Service: Towing Service serving Medford, Oregon.

Data from Google, last updated November 2, 2026.

Score profile vs other towing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction88Reliability81Craft & service99Value90Momentum75Replies to reviews16Satisfaction: 88 (median 91)Reliability: 81 (median 88)Craft & service: 99 (median 99)Value: 90 (median 100)Momentum: 75 (median 100)Replies to reviews: 16 (median 64)
Noble Towing & Recovery IncTowing Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Noble Towing & Recovery Inc: 88/100 on this factor. Category median: 91.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Noble Towing & Recovery Inc: 81/100 on this factor. Category median: 88.A
81
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Noble Towing & Recovery Inc: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Noble Towing & Recovery Inc: 90/100 on this factor. Category median: 100.A
90
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Noble Towing & Recovery Inc: 75/100 on this factor. Category median: 100.B
75
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Noble Towing & Recovery Inc: 16/100 on this factor. Category median: 64.F
16

Bar = this company · dark tick = category median.

Star ratings

177 Google reviews we collected

  • 5 stars16794%
  • 4 stars53%
  • 3 stars11%
  • 2 stars11%
  • 1 star32%

Praise vs complaints

Phrases our text analysis found in 144 written reviews

  • Praise28498%
  • Complaints72%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price444%
  • Reasonable444%
  • Overpriced111%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude8529%
  • Speed & response6522%
  • Price & value5419%
  • Would recommend4114%
  • Quality & results207%
  • Honesty & trust186%
  • Communication83%

What customers talk about

We read 144 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Eddie was so helpful when my Jeep's coils went out and it started sputtering going 70 on the freeway.”
  • “Austin was a tremendous help, extremely fast getting to me after calling, really professional, skilled, and very efficient”
  • “He was super kind, fast to respond and had fair pricing.”
  • “I, would highly recommend if you need your car towed, try this professional towing company first!”
  • “but honestly with Josh at Noble I'd give him a 10/10 all around great guy and great job.”
    “After a horrible accident that totaled my truck while I had my daughter and grandkids with me, these men showed up with compassion, professionalism, a…”
  • “…s with me, these men showed up with compassion, professionalism, and genuine care.…”
    “If you happen to get a tow from this shady company make sure you don’t leave any valuables or cash in your vehicle or it will disappear.”
  • “Came quickly, worked efficiently, friendly and communicative.”

People customers mention

  • Eddie 13 reviews
  • Kevin 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Noble Towing & Recovery Inc for 6 kinds of job. Pick one to see what they paid and said.

Recent reviews

Joslynne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Eddie was so helpful when my Jeep's coils went out and it started sputtering going 70 on the freeway. On a Saturday morning. Then again helped recover my Jeep when my son totalled it. Thank you Eddie

Reasonable priceSpecial vehicle towingCar towing
Jacques3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The man driving was very kind picking up my car and taking it in for service being very attentive to the needs of the vehicle and went above and beyond. I’m grateful for him and his clearly humbled sweet-hearted kindness.

Reasonable priceSpecial vehicle towing
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I called for a lockout and the driver arrived and had my car unlocked within 15 min. I definitely recommend nobles towing

Reasonable priceService not listed
TimothyLocal Guide · 130 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The owner arrived when he said he would, called before that he was on his way, couldn't have been nicer or more professional! Quoted me a price and actually reduced the price!! I have had experience with towers before, and the price went up? This is the first time a towng company has ever given me a break!! I,…

Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

If you happen to get a tow from this shady company make sure you don’t leave any valuables or cash in your vehicle or it will disappear. Fortunately they aren’t very smart because they’ll leave their greasy black finger and handprints everywhere they look in your vehicle. Great for pictures to prove lol, every…

Overpriced
Pineapple8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Austin was a tremendous help, extremely fast getting to me after calling, really professional, skilled, and very efficient

Great price

Photos

Customer reviews

4.9 ★★★★★ 177 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Joslynne5 reviewsTotal number of Google reviews Joslynne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Eddie was so helpful when my Jeep's coils went out and it started sputtering going 70 on the freeway. On a Saturday morning. Then again helped recover my Jeep when my son totalled it. Thank you Eddie

  • Price assessment: Reasonable price
  • Services: Special vehicle towing, Car towing
Jacques La Flèche3 reviewsTotal number of Google reviews Jacques has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The man driving was very kind picking up my car and taking it in for service being very attentive to the needs of the vehicle and went above and beyond. I’m grateful for him and his clearly humbled sweet-hearted kindness.

  • Price assessment: Reasonable price
  • Services: Special vehicle towing
Chris1 reviewTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called for a lockout and the driver arrived and had my car unlocked within 15 min. I definitely recommend nobles towing

  • Price assessment: Reasonable price
  • Services: Service not listed
Timothy McMullenLocal Guide · 130 reviewsTotal number of Google reviews Timothy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The owner arrived when he said he would, called before that he was on his way, couldn't have been nicer or more professional! Quoted me a price and actually reduced the price!! I have had experience with towers before, and the price went up? This is the first time a towng company has ever given me a break!! I, would highly recommend if you need your car towed, try this professional towing company first!! To the owner, thank you, great customer service and professionalism!!

Mike Lemos5 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you happen to get a tow from this shady company make sure you don’t leave any valuables or cash in your vehicle or it will disappear. Fortunately they aren’t very smart because they’ll leave their greasy black finger and handprints everywhere they look in your vehicle. Great for pictures to prove lol, every compartment will be searched, every seat will be lifted even if there is no reason to be inside your vehicle. Or do leave things just take pictures because it makes for an easy lawsuit! If you don’t believe this post just go to their yard and meet some of the employees lol

  • Price assessment: Overpriced
Pineapple BoyMan8 reviewsTotal number of Google reviews Pineapple has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Austin was a tremendous help, extremely fast getting to me after calling, really professional, skilled, and very efficient

  • Price assessment: Great price
Cathy13 reviewsTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Eddie was amazing! He was super kind, fast to respond and had fair pricing. I was in Portland needing to have my son’s car towed and he graciously agreed to having the car towed to his shop and then towed to the repair shop the next day! Highly recommend this towing company!

  • Services: Car towing
Douglas Klingforth12 reviewsTotal number of Google reviews Douglas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome dude. Responsive. Very fair pricing. Got me out of a jam. Call these guys first

Michelle Beguin11 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Eddie was great! On time and knew his business well. Hooked up our fifth wheel in minutes. Trailer had a flat tire on the way (of course) and he even helped change the tire and got us moving again real quick. Thank you sooo much.

  • Price assessment: Reasonable price
  • Services: Special vehicle towing
Josh YatesLocal Guide · 29 reviewsTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best service in town, fast, friendly and most importantly affordable. Highly recommend for all your towing needs.

  • Price assessment: Great price
  • Services: Battery service, Motorcycle towing, Special vehicle towing, Car towing, Tire change, Battery

Noble Towing & Recovery Inc on Google Maps →

Business details