Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts

Experts Reviews · Company report
Noble Towing & Recovery Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%90+12.7Replies to reviews 7%16+1.1Craft & service penalty99−0.1Momentum penalty75−2.5Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Noble Towing & Recovery Inc

Medford, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #64Position by Experts Score among all companies we track in this category. of 89 towing services · 4.9★ from 177 Google reviews

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Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Noble Towing & Recovery Inc is better than 88% of towing services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Noble Towing & Recovery Inc is better than 81% of towing services.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Noble Towing & Recovery Inc is better than 99% of towing services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Noble Towing & Recovery Inc is better than 90% of towing services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Noble Towing & Recovery Inc is better than 75% of towing services.B
75
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Noble Towing & Recovery Inc is better than 16% of towing services.F
16

Reviews for your job

Customers hired Noble Towing & Recovery Inc for 6 kinds of job.

Noble Towing & Recovery Inc for car towing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Car towing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 62
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Car towing”

Joslynne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Eddie was so helpful when my Jeep's coils went out and it started sputtering going 70 on the freeway. On a Saturday morning. Then again helped recover my Jeep when my son totalled it. Thank you Eddie

Reasonable priceSpecial vehicle towingCar towing
Cathy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Eddie was amazing! He was super kind, fast to respond and had fair pricing. I was in Portland needing to have my son’s car towed and he graciously agreed to having the car towed to his shop and then towed to the repair shop the next day! Highly recommend this towing company!

Car towing
JoshLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Best service in town, fast, friendly and most importantly affordable. Highly recommend for all your towing needs.

Great priceBattery serviceMotorcycle towingSpecial vehicle towing
joel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Professional, friendly, took as much care as possible to avoid further damage to my truck after my incident. Much appreciated!

Great priceCar towing
Ladya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eddie came to my rescue when my car wouldn’t start. He was timely and communicative and very efficient. He actually was able to get me back on the road without having to tow me. Extremely fair. Thank you. I highly recommend him!!!

Car towing
KyleLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service very helpful and the cheapest around

Car towing
Keaton4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Really great company. Very professional, friendly, respectful and prompt. I definitely recommend these guys to anyone. Kevin is the man, super cool guy. Towed my mustang with gentle care.

Car towing
KevinLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was the best service I have ever hade from any tow company. Fast service keep to estimated cost. Super nice guy.

Car towing
Shaunae3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Really Really great guys on time and the price is probably the best one in the area this towing company is awesome and they take cash if you don't have a credit card thanks dudes I really appreciate you!!!!!!

Car towing
Zach10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly, fast, and reasonably priced. All the things you hope for in a service business. Thanks!

Car towing
MarieLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If I can I will always use this towing company. Great people honest and fair.

Car towingLocal hauling
ALocal Guide · 158 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Eddie was the best! He was on time, friendly, and honest. Refused to take a tip too. Appreciate you saving me!!!! UPDATE 8/23/22: After Tonya answered the phone and scheduled me in right away, her husband Bryan towed my huge van to a tire place and was very kind. Noble is a local, family-run business owned by…

Car towingSpecial vehicle towing
Libby3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Needed an estimate and my car towed. Friendly phone staff and actual car towing staff. My sister and I were able to ride in the cab of the car and it was air conditioned. As soon as he arrived on site he asked how I was doing about having to get my car towed and overall was very kind and efficient! Also had an…

Customer photo from Libby's review
Car towing
Cheryl6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had arranged for them to tow my car the next morning. Eddie was prompt and courteous. Professional company with great prices. This is the only company I will call should I ever need help again.

Car towing
Jay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast Got to my car and had it home in 10 minutes. Very impressed with everything

Car towing
Ivonne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Showed up quick, very helpful and had great customer service.

Car towing
TannerLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommend for your towing needs!!

Car towing
Christopher8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eddie the owner is incredibly helpful and a really good man. My 1974 Chevy Blazer blewout while traveling through Oregon..Eddie arrived within 15 minutes, stored my vechicle for a day free of charge while someone came to pick it up, and even dropped me off at the airport. He only charged $100 and went above and…

Customer photo from Christopher's review
Car towing
michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Deliver

Car towing+ Quality+ Professionalism
DomeLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very good, friendly service. This is how a business should be run.

Car towing+ Punctuality+ Quality+ Professionalism
JohnLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceCar towing
MichelleLocal Guide · 269 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Battery serviceMotorcycle towingSpecial vehicle towing
Kyle4 years ago★★★★★

Rating only, no written review.

Car towing
Krystal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Customer photo from Krystal's reviewCustomer photo from Krystal's reviewCustomer photo from Krystal's review
Car towingSpecial vehicle towing
Joe4 years ago★★★★★

Rating only, no written review.

Car towingMotorcycle towingSpecial vehicle towing+ Punctuality+ Quality+ Professionalism
CrystalLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Car towing+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 44%Overpriced 11%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Car towing26—
Special vehicle towing15—
Battery service5—
Tire change5—
Battery5—
Motorcycle towing4—

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