Analyzing 7,238,1347.2M ReviewsFor 20,52420.5K Experts

Experts Reviews · Company report
Noble Towing & Recovery Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%90+12.7Replies to reviews 7%16+1.1Craft & service penalty99−0.1Momentum penalty75−2.5Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Noble Towing & Recovery Inc

Medford, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #64Position by Experts Score among all companies we track in this category. of 89 towing services · 4.9★ from 177 Google reviews

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Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Noble Towing & Recovery Inc is better than 88% of towing services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Noble Towing & Recovery Inc is better than 81% of towing services.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Noble Towing & Recovery Inc is better than 99% of towing services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Noble Towing & Recovery Inc is better than 90% of towing services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Noble Towing & Recovery Inc is better than 75% of towing services.B
75
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Noble Towing & Recovery Inc is better than 16% of towing services.F
16

Reviews for your job

Customers hired Noble Towing & Recovery Inc for 6 kinds of job.

Noble Towing & Recovery Inc for special vehicle towing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Special vehicle towing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Special vehicle towing”

Joslynne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Eddie was so helpful when my Jeep's coils went out and it started sputtering going 70 on the freeway. On a Saturday morning. Then again helped recover my Jeep when my son totalled it. Thank you Eddie

Reasonable priceSpecial vehicle towingCar towing
Jacques3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The man driving was very kind picking up my car and taking it in for service being very attentive to the needs of the vehicle and went above and beyond. I’m grateful for him and his clearly humbled sweet-hearted kindness.

Reasonable priceSpecial vehicle towing
Michelle11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Eddie was great! On time and knew his business well. Hooked up our fifth wheel in minutes. Trailer had a flat tire on the way (of course) and he even helped change the tire and got us moving again real quick. Thank you sooo much.

Reasonable priceSpecial vehicle towing
JoshLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Best service in town, fast, friendly and most importantly affordable. Highly recommend for all your towing needs.

Great priceBattery serviceMotorcycle towingSpecial vehicle towing
JenniferLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I cannot thank this towing company enough. After a horrible accident that totaled my truck while I had my daughter and grandkids with me, these men showed up with compassion, professionalism, and genuine care. Josh went above and beyond to help me retrieve everything I needed from my vehicle and treated us with so…

Special vehicle towing
ALocal Guide · 158 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Eddie was the best! He was on time, friendly, and honest. Refused to take a tip too. Appreciate you saving me!!!! UPDATE 8/23/22: After Tonya answered the phone and scheduled me in right away, her husband Bryan towed my huge van to a tire place and was very kind. Noble is a local, family-run business owned by…

Car towingSpecial vehicle towing
ElizabethLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kevin was awesome. He was careful with my vehicle and knew how to solve a difficult problem. I would recommend him to anyone needing specialized towing services.

Special vehicle towing
Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I did a great job of getting my skid-steer completely stuck in 2 ft of mud. Noble was out within 20 minutes on a Friday morning and had it out and unstuck in about 30 minutes. Great service, and all the right equipment to remedy my problem.

Special vehicle towing+ Punctuality
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was in a motorcycle wreck and my insurance wouldn’t tow my bike because it wasn’t in working order. I called. They showed up. Kevin was amazing at making me feel at ease after having a scary situation with the crash. He loaded my bike safely and made sure it was 100% perfect before we left to head back to my…

Motorcycle towingSpecial vehicle towing+ Punctuality+ Quality+ Professionalism
Roxanne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We were helping friends get their truck out of the snow and got stuck behind a snow barricade. We dug and dug to get one truck out, but the second one got stuck and Kevin from Noble showed up and pulled him out. So awesome of him to show up when no one else would. He quickly got our friends out and got us l home safely. Thank you Kevin for all your help.

Special vehicle towing+ Punctuality+ Quality+ Professionalism
MichelleLocal Guide · 269 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Battery serviceMotorcycle towingSpecial vehicle towing
Krystal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Customer photo from Krystal's reviewCustomer photo from Krystal's reviewCustomer photo from Krystal's review
Car towingSpecial vehicle towing
Joe4 years ago★★★★★

Rating only, no written review.

Car towingMotorcycle towingSpecial vehicle towing+ Punctuality+ Quality+ Professionalism
DarrenLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Special vehicle towingService not listed+ Punctuality+ Quality+ Professionalism
Lyndsey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Special vehicle towing+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 44%Overpriced 11%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Car towing26—
Special vehicle towing15—
Battery service5—
Tire change5—
Battery5—
Motorcycle towing4—

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