Experts Reviews · Company report
Norfolk Tree Service, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Norfolk Tree Service, LLC

Waltham, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 61 stump removal services · 4.9★ from 207 Google reviews

Report card

Percentile vs other stump removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Norfolk Tree Service, LLC is better than 88% of stump removal services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Norfolk Tree Service, LLC is better than 84% of stump removal services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Norfolk Tree Service, LLC is better than 100% of stump removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Norfolk Tree Service, LLC is better than 100% of stump removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Norfolk Tree Service, LLC is better than 100% of stump removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Norfolk Tree Service, LLC is better than 100% of stump removal services.A
100

Reviews for your job

Customers hired Norfolk Tree Service, LLC for 6 kinds of job.

Norfolk Tree Service, LLC for tree trimming & pruning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.51
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree trimming & pruning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 42
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 51 Google reviews tagged “Tree trimming & pruning” · showing 20

Patrick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Abner and his team did a phenomenal job at our property. They were prompt and very efficient. They took great care and showed expert precision. We could not be more pleased and would highly recommend them to anyone looking for tree removal!

Tree stump grindingTree trimming & pruningTree removal
Kacey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Norfolk Tree Service provided excellent tree trimming services. Abner, David, and team did an excellent job. They were careful, precise, and efficient. We will use them again for any future tree services. Thank you!

Reasonable priceTree trimming & pruning
Dora1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I called a few tree contractors to get estimates. Abner (the owner of Norfolk Tree) replied within minutes, came over the same day, gave a good price. He and the crew did a good job. I recommend Norfolk Tree Service.

Great priceTree trimming & pruning
P1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Abner and his crew did outstanding work on a very old and overgrown Arborvitae. They were able to get it trimmed back and keep it's natural look which was something that was important to me. The crew got to the job quickly, were more than respectful to both me and the property and did truly professional work.…

Great priceTree trimming & pruning
Peter3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very fast and clean. On time and safe

Reasonable priceTree trimming & pruning
Alan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Abner and his crew were very competent and fast. They did an excellent job on our trees. I highly recommend them

Reasonable priceTree trimming & pruning
Patricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This is my first time using Norfolk Tree Service and I will be using them for all my tree work in the future I called them on a Tuesday and they came that same day to give me a quote on pricing I was expecting much more$$$$ than what I was given for a price The service was excellent I had 3 huge river birch trees…

Great priceTree stump grindingTree trimming & pruning
zuncai1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Norfolk tree service is a great company, quick to respond my request, provided a reasonable price quote, and did the job in a very professional and timely manner. Highly recommended. Abner helped us removed one tall pine tree, trimmed two large trees, and grinded tree stumps.

Great priceTree stump grindingTree trimming & pruning
Dan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Abner and team advised on and carried out some pruning on an old black locust in my yard. They were quick and professional; less than a 24 hour turn around from phone call to fell’d logs, and he even prepped some of the thicker branches for firewood for me. Will definitely use them again!

Reasonable priceTree trimming & pruning
Xiaoyang1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We had a great experience working with Norfolk team. They responded to my request for an free estimate very quickly, and the pricing of branch removal service was very good. The crew did an excellent job removing several large dead limbs and pruning branches close to my roof. They were professional, efficient, and…

Great priceTree trimming & pruning
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Norfolk Tree was prompt, efficient and did everything I asked at a reasonable price. A crew of 3/4 men did stump grinding, removed hedges along my front walkway and garage, pruned trees and cleaned up. I would not hesitate to call them again.

Customer photo from Linda's review
Reasonable priceTree stump grindingTree trimming & pruningTree removal
William5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Quick response, fast yet careful work, excellent cleanup and a reasonable price. What more can you ask for?

Reasonable priceTree stump grindingCabling & bracingTree stump removal
charlespaniszyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Thank you Abner and your team for tremendous work! In November, you expertly felled a 40 foot dead maple tree in my front yard. The stump removal, stump grinding and cleanup left the site immaculate, with careful attention not to damage nearby trees and lawn. Last week a fifty foot poplar uprooted from the saturated…

Customer photo from charlespaniszyn's reviewCustomer photo from charlespaniszyn's review
Great priceTree stump grindingTree stump removalTree trimming & pruning
Nancy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We needed tree work. Abner from Norfolk Tree Service did a fantastic tree removal job and tree trimming. Very satisfied customer.

Great priceTree stump removalTree trimming & pruning
Eileen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We have hired Norfolk Tree Services several times for tree trimming services as well as to remove one tree from the backyard. Abner always responds right away. He is a good listener, is experienced, and gives fair quotes. The crew is professional, on-time, and tidy. They are our go-to now for anything tree related.

Reasonable priceCabling & bracingTree trimming & pruningTree removal
Anna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Abner was communicative and highly efficient. Excellent work on the tree trimming, tree removal, and stump grinding. Especially appreciated the thorough clean up following the project. Thank you!

Great priceTree stump grindingTree stump removalTree trimming & pruning
Greg3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Quality work by Norfolk Tree. Removed 3 trees in my yard safely. Highly recommended.

Tree stump grindingTree trimming & pruningTree removal
Brendan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

After getting a couple of really high quotes, I called Abner and he came by the next day. We walked the property, he gave me a fair price, and I hired him right there. He and his crew got the job done that weekend. They were professional, worked fast, and cleaned up so well you wouldn’t even know they’d been here.…

Great priceTree trimming & pruningTree removal
Alma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had an excellent experience with Norfolk Tree Service, LLC. From start to finish, their team was professional, honest, and incredibly easy to work with. They provided a clear and fair estimate, explained everything they were planning to do, and followed through exactly as promised. Their crew arrived on time,…

Great priceTree stump grindingTree trimming & pruningTree removal
Chia-Ying1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Norfolk Tree Service is professional and efficient. Abner is easy to communicate with and work with. They did an amazing job! We highly recommend!

Reasonable priceTree trimming & pruning

Show more tree trimming & pruning reviews (31 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 47%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with