Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts

Experts Reviews · Company report
Norman Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Norman Pest Control

Norman, OK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #84Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 160 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Norman Pest Control is better than 91% of pest control services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Norman Pest Control is better than 89% of pest control services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Norman Pest Control is better than 99% of pest control services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Norman Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Norman Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Norman Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Norman Pest Control for 8 kinds of job.

Norman Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$146
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#51 / 104
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Bug & insect extermination”

Debbie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Tyler was very good. Didn’t miss anything and was very nice.

Reasonable priceBug & insect extermination
Lenny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rose was very professional and thorough on her inspection and service.

Paid $200+Spider exterminationFlea & mite exterminationGeneral pest inspection
Patricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very nice young man. He filled the traps and sprayed the trees with the black ants. Thank you.

Paid $60–80Reasonable priceRodent exterminationSpider exterminationBug & insect extermination
Robb16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Antonio was so polite & quickly completed tasks. Thunderpest has been flexible and very good to work with

Paid $100–120Reasonable priceBug & insect extermination
Bob16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kaleb did a great job as all the techs do!

Reasonable priceBug & insect extermination
Christina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tyler was Awesome per usual

Not sureGeneral pest inspectionBug & insect extermination
JuliaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

professional, friendly, honest and real hope that the pest control that he applied inside and outside start working sooner than later

Not sureBug & insect exterminationAnt exterminationService not listed
EliavLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mr. Wellington Murphy, did an excellent job. He is one of several technicians to put on shoe covers when he came inside. Very appreciative of his profession.

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationBug & insect extermination
Jennifer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

He was so polite and thorough. He spent time sweeping the cobwebs and also knocked down a wasp nest that was right by our front door that we didn't know was there!

Paid $120–140Reasonable priceBug & insect extermination
Lori9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This is a solid company! They reached out after we had paused service and helped us fit the right price for our budget to start the service back! Tyler was an exceptional tech and was very thorough and did a wonderful job! 10/10 company!!

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
ALocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I want Tyler for all my services that man is AMAZING, ALWAYS polite but more than anything he ACTUALLY DOES THE WORK FOR TREATING MOLES! I will say a lil fairy prayer that Tyler returns every time like lil fairies doo! 🧚‍♀️ Mama Ang GIVE TYLER A RAISE!!! Oh ya, whatever they are doing is keeping the moles at bay!💪🏻👏🏽👏🏽

Paid $100–120Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Corbin17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Thunder Pest control is locally owned and operated by a family dedicated to the highest quality service at the most reasonable prices. The techs are always very well trained, professional and trustworthy. Nobody compares to Thunder Pest Control

Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Marion3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Tyler did a great job this morning, bless his heart, I always have so many questions,(bugs, snakes) and he answers every one! He is very thorough and recommend him highly!

Paid $120–140Great priceHome inspectionRodent exterminationSpider extermination
ChrisLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Just started using their service and am really happy. They explained what they offer, how it works and what options I have. Pet and kid friendly chemicals. So far no issues and will continue to use them.

Paid $120–140Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Jack1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Sam was quick with the spray....in and out in no time.

Paid $80–100Reasonable priceBug & insect extermination
Randall6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Shaw did a great job and explained every detail about the process

Spider exterminationGeneral pest inspectionBug & insect extermination
Marion17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Was quick and thorough.

Spider exterminationGeneral pest inspectionCockroach extermination
Kate3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great customer service, friendly, respectful and professional

Paid $120–140Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Emi did an excellent job, listening to my concerns and addressing them. He did, what I considered a thorough job; using care around sensitive equipment. Would recommend this service technician to accomplish the job with any customer

Reasonable priceHornet & wasp exterminationSpider exterminationMosquito extermination
Maggie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

First time hiring a pest control company. Great experience with both guys that came out. Very friendly and knowledgable. Emi Jowosimi showed up right on time and got straight to work.

Great priceBug & insect extermination
Carl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $1–20Great priceSpider exterminationBug & insect exterminationAnt extermination
BobLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $80–100Reasonable priceBug & insect extermination
Melba1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $100–120Reasonable priceSpider exterminationBug & insect extermination
MaryEllenLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination

Price

$103-19% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 57%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination26$73–$168
Bug & insect extermination24$66–$146
General pest inspection19$63–$136
Hornet & wasp extermination16$106–$282
Rodent extermination15$103–$371
Ant extermination11$91–$282
Home inspection8$71–$186
Cockroach extermination7$86–$282

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