Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts

Experts Reviews · Company report
North Bark Pet Grooming logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%83+11.7Replies to reviews 7%6+0.4Craft & service penalty75−2.5Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

North Bark Pet Grooming

Grand Rapids, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #123Position by Experts Score among all companies we track in this category. of 188 mobile dog groomers · 4.8★ from 223 Google reviews

📞 Call (616) 361-1303Request a call backWebsite ↗

Report card

Percentile vs other mobile dog groomers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.North Bark Pet Grooming is better than 87% of mobile dog groomers.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.North Bark Pet Grooming is better than 80% of mobile dog groomers.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.North Bark Pet Grooming is better than 75% of mobile dog groomers.B
75
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.North Bark Pet Grooming is better than 83% of mobile dog groomers.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.North Bark Pet Grooming is better than 100% of mobile dog groomers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.North Bark Pet Grooming is better than 6% of mobile dog groomers.F
6

Reviews for your job

Customers hired North Bark Pet Grooming for 5 kinds of job.

North Bark Pet Grooming for dog nail trimming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog nail trimming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 71
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Dog nail trimming”

Alina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The staff were nice to my pup and they did a good job with his nails! I was a little surprised when I saw the $20 total since their website has lower prices listed for the walk in nail trims, but maybe their website just hasn't been updated in a while. I still think the price was fine, and it was convenient.

Dog nail trimming
AliLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had gone to Chow Hound because I just couldn't get my great pyrenees mutt dog to let me cut his dewclaws. They tried for a while but let me know they just couldn't get him still enough to cut his nails. Knowing the claws were getting too long, I took him here when I saw reviews stating they can handle more…

Reasonable priceDog nail trimming
ElizabethLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Absolutely love taking my dogs here for nail trims! It it super convenient that I can go any time as a walk in and they cut them quick and I'm out the door. Everyone is always so friendly and has never hurt my dogs. This is such a stress free option compared to the struggles I go through at home trying to do it myself and possibly cutting too far myself.

Reasonable priceDog nail trimming
KellyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Outstanding service. Professional efficient and kind. Bright clean office.

Dog nail trimming
LindaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Love everything about North Bark! There service and care for my pet is fantastic! Never had a bad experience! Always sweet and kind.

Great priceDog full service groomingDog nail trimming
KarensaLocal Guide · 92 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I love this place, very helpful and sweet ladies.

Great priceDog full service groomingDog nail trimming
ChrisLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They always do an excellent job with our pair of very fury 100 lb dogs!

Reasonable priceDog ear cleaningDog anal gland expressionDog bathing and blow dry
JimLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Reasonable priceDog nail trimming

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 64%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog nail trimming8—
Dog full service grooming5—
Dog grooming3—
Dog ear cleaning2—
Dog anal gland expression2—

Compare with

Stinky Pete's Pet GroomingExperts Score 95Grand Rapids · 4.95★The Hound Dog Pet Grooming logoThe Hound Dog Pet GroomingExperts Score 89Grand Rapids · 4.88★Doggie Doo's Pet Grooming logoDoggie Doo's Pet GroomingExperts Score 85Grand Rapids · 4.87★