iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%84+11.9Replies to reviews 7%87+6.2Craft & service penalty96−0.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 16 palm tree trimmersiPosition by Experts Score among all companies we track in this category. · better than 27%
4.9★★★★★525 Google reviews · 24 photos
95%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the company for its irrigation services, landscape design, and maintenance, noting that staff are punctual, professional, and communicative. Recurring themes include thorough cleanup, creative design planning, and responsive scheduling for repairs. However, some low-star reviews cite issues with debris left after cleanup, driving safety concerns in residential areas, and discrepancies between quoted prices and final costs.
Google rating: 4.9 out of 5 from 525 reviews (95% five-star).
Reviews on this page: 525 Google reviews (470 with written comments, 58 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: October 22, 2026.
Service: Palm Tree Trimmer serving Everson, Washington.
Data from Google, last updated October 27, 2026.
Score profile vs other palm tree trimmers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.
North County Landscape Co.Palm Tree Trimmers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.North County Landscape Co.: 91/100 on this factor. Category median: 95.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.North County Landscape Co.: 90/100 on this factor. Category median: 96.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.North County Landscape Co.: 96/100 on this factor. Category median: 98.A
96
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.North County Landscape Co.: 84/100 on this factor. Category median: 100.A
84
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.North County Landscape Co.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.North County Landscape Co.: 87/100 on this factor. Category median: 58.A
87
Bar = this company · dark tick = category median.
Star ratings
525 Google reviews we collected
4.9of 5
5 stars50095%
4 stars122%
3 stars31%
2 stars20%
1 star82%
Praise vs complaints
Phrases our text analysis found in 470 written reviews
98%praise
Praise84098%
Complaints182%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
95%fair
Great price1214%
Reasonable6172%
Overpriced45%
Not sure89%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude23728%
Quality & results23628%
Speed & response13716%
Would recommend10312%
Communication8610%
Price & value364%
Honesty & trust233%
What customers talk about
We read 470 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Josue was so helpful in adjusting my watering pattern.”
“-Unprofessional behavior: When the crew came out to do additional work, we were told they would not leave our property until we showed them proof of…”
“Tyler did a great job winterizing our irrigation system.”
“-Terrible customer service: when company emailed to address our concerns they did not correctly identify the issues.”
“Not only is Tyler polite, efficient, thorough and really nice to deal with, he did an excellent job with my irrigation startup and once again with my…”
“Need to slow way down.”
“I would totally hire them again, and we recommend them to anyone who is looking to improve their yard/property.”
“Amazing collaboration, communication, and dependability.”
“They are very communicative throughout the process, and gave fair pricing.”
“Very expensive.”
“Kaitlyn was up front with all pricing and design and designed a beautiful landscape with us.”
People customers mention
Care65 reviews
Kevin34 reviews
Josue26 reviews
Jose14 reviews
Tyler12 reviews
Paul11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired North County Landscape Co. for 8 kinds of job. Pick one to see what they paid and said.
Laura4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
Josue was super professional!!! We will have him to turn irrigation back on in spring!!!
Reasonable priceIrrigation system repair & maintenance
Sylvia1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★
Josue was so helpful in adjusting my watering pattern. NCLC takes great care of my yard.
Gardening services
Ed.Local Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Not only is Tyler polite, efficient, thorough and really nice to deal with, he did an excellent job with my irrigation startup and once again with my winterization. NCLC is lucky to have him.
Ken1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Just hired NCLC to maintain my irrigation system. Josue arrived on time and did a great inspection and startup. Ready for the Summer now!!!
Reasonable priceIrrigation system repair & maintenance
Mike8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Amazing collaboration, communication, and dependability. And it looks wonderful.
They came out and did some initial planning with me on-site, then came out again just before the work started to make sure we were all on the same page. Then the work itself just went great...the yard looks beautiful. Then they came…
Grass seedingYard landscapingLandscape design
Ulrike7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Jose and Adalberto do beautiful work! They are very hard working, friendly, and creative.
Josue was super professional!!! We will have him to turn irrigation back on in spring!!!
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance
Response from the owner · 11 months ago
Many thanks Laura! It's lovely to know you had such a positive experience during your winterization service. We look forward to serving you again soon.
Sylvia Brucchi1 reviewiTotal number of Google reviews Sylvia has written across all businesses on Google Maps, not just this one.
Not only is Tyler polite, efficient, thorough and really nice to deal with, he did an excellent job with my irrigation startup and once again with my winterization. NCLC is lucky to have him.
Response from the owner · a year ago
Thank you Ed! We appreciate your business.
Ken LaValley1 reviewiTotal number of Google reviews Ken has written across all businesses on Google Maps, not just this one.
Amazing collaboration, communication, and dependability. And it looks wonderful.
They came out and did some initial planning with me on-site, then came out again just before the work started to make sure we were all on the same page. Then the work itself just went great...the yard looks beautiful. Then they came back for a post-work check-in, and they were super open to some feedback I had about one thing I would like changed...and they hopped right on it.
I'm very, very impressed with their customer service on all levels. I would totally hire them again, and we recommend them to anyone who is looking to improve their yard/property.
Thank you for your thoughtful review, Mike! It’s wonderful to hear that our team was able to collaborate effectively and keep the lines of communication open throughout the process. We're glad you loved the results and appreciated the follow-up to ensure everything met your expectations. Your recommendation means a lot to us!
Lance SLocal Guide · 19 reviewsiTotal number of Google reviews Lance has written across all businesses on Google Maps, not just this one.
Thank you for your kind words, Mira! We're pleased to hear that you’re satisfied with the work we provided. Your feedback means a lot to us, and we appreciate your support.
Ulrike Moisan7 reviewsiTotal number of Google reviews Ulrike has written across all businesses on Google Maps, not just this one.
Jose and Adalberto do beautiful work! They are very hard working, friendly, and creative.
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Thank you for your kind words! It’s wonderful to hear that Jose and Adalberto made such a positive impression with their hard work and creativity. We truly appreciate your feedback and support! Your landscape installation looks great!
