Experts Reviews · Company report
North Point Pest Solutions Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%90+12.7Replies to reviews 7%89+6.3Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

North Point Pest Solutions Inc.

Vacaville, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 256 pest control services · 5.0★ from 520 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.North Point Pest Solutions Inc. is better than 97% of pest control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.North Point Pest Solutions Inc. is better than 97% of pest control services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.North Point Pest Solutions Inc. is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.North Point Pest Solutions Inc. is better than 90% of pest control services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.North Point Pest Solutions Inc. is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.North Point Pest Solutions Inc. is better than 89% of pest control services.A
89

Reviews for your job

Customers hired North Point Pest Solutions Inc. for 8 kinds of job.

North Point Pest Solutions Inc. for ant extermination

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Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#56 / 211
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 34 Google reviews tagged “Ant extermination” · showing 20

Patrick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Evan at North Point Pest solutions does great work, is knowledgeable about his field, and is super personable. He walked me through his entire assessment of the issues, gave me timelines and details to help me further understand how to prevent pest issues in the future. It was also great to hear that he is a local…

Ant extermination
Andew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great job, great guy, personal care and knows what he’s doing.

Reasonable priceAnt extermination
Hilary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Thank you Danny for being so helpful and flexible for our situation. We look forward to working with you going forward.

Ant extermination
Beth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We live near protected open space, and North Point has been our go-to for rodent control for years. Last year, we upgraded to the monthly service, and we are so happy with the value. Evan and Brian are responsive to the pest issues we used to deal with ourselves, saving us time and frustration. Mosquitoes have been…

Paid $140–160Reasonable priceRodent exterminationBug & insect exterminationAnt extermination
Mick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Danny is always great👍 Thanks Danny

Paid $100–120Great priceBug & insect exterminationAnt extermination
SJLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Carlos was excellent! He arrived within the time window. He explained in detail what he was going to do and use around the house. He emphasized the products were safe for children and that was really important for me because I have little ones. He let me know how often we should expect to see them as well. I’m very…

Rodent exterminationSpider exterminationGeneral pest inspection
Phil5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ulises arrived on time and was very courteous and professional. He explained the plans to us and if we accepted one he could start today. He wasn't forward or pushy. He made us feel real comfortable. We accepted his plan and he completed his work very efficiently. He is also quite humorous :). I would consider him a great asset to your company.

Paid $200+Not sureAnt extermination
R3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My agent is always on time and completes the work as needed to control pest problems such as ants, spiders and other insects. He works around my dog and can explain the material he uses. I have had a great experience working with him and love the work he does.

Paid $140–160Great priceSpider exterminationAnt extermination
jayne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Ulises was professional, on time, explained everything and completed in a timely manner. Thank you very much.

Paid $200+Reasonable priceAnt extermination
JLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I reached a point of no return on my frustration with ants…. They were coming out of the faucets, the dishwasher, and I even found one in my bed. Called up Northpoint and they were kind and flexible. Set me up with an appointment right away. Chris, the tech, was very timely and accommodating! Kept me updated about…

Paid $200+Ant extermination
Janiss6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Always Thank You, Danny, for your excellent service. Your knowledge, extermination expertise, and professionalism are sincerely appreciated.

Paid $140–160Reasonable priceSpider exterminationAnt extermination
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Evan thoroughly explained his strategy on how he’s going to prevent ants from coming into the house with a 30 day guarantee.

Paid $200+Great priceAnt extermination
Kristina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service from a family owned business. Evan is an excellent communicator and a super nice guy on top of being a professional and taking care of all of our pest control issues.

Reasonable priceRodent exterminationSpider exterminationBug & insect extermination
Kelly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Evan, the technician that takes care of our pest control from North Point Pest Solutions is friendly and professional. We highly recommend this company, we've always been happy with their service!

Reasonable priceSpider exterminationAnt extermination
JEANETTE3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Katie from north point is on time, very thorough, a great diagnostician and has helped us with ant and mole eradication.

Paid $200+Reasonable priceGeneral wildlife removalAnt extermination
Shiloh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always great service for managing our seasonal ant infestations on multiple properties.

Reasonable priceAnt extermination
CarolLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris was the person who came out to handle my ant problem and he was wonderful! Very friendly and professional and I have every confidence that he addressed the issue for us. He will be providing ongoing service for us and I’m very pleased that he will be on the job.

Paid $200+Reasonable priceAnt extermination
Italian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Evan was great and found the nest right away . Great service ! Very happy !

Paid $200+Not sureAnt extermination
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Evan arrived right on time and was very knowledgeable about ant pest control. He patiently explained everything about about ant infestation and the process to eliminate the ant problem. He's also a Novato native! After only a day, the ants seem under control. Thanks for the great work. Kudos to Evan!

Paid $200+Reasonable priceAnt extermination
Janice1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brian was pleasant, professional and punctual; he called/texted about his availability to come earlier. He completed the service efficiently and notified us that our cost includes a follow-up maintenance.

Paid $200+Not sureAnt extermination

Show more ant extermination reviews (14 more) →

Price

$185+56% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 71%Overpriced 2%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination75$91–$323
Ant extermination34$86–$246
General pest inspection26$66–$136
Bug & insect extermination21$66–$146
Spider extermination21$73–$159
Hornet & wasp extermination16$99–$282
Home inspection13$66–$173
Cockroach extermination4$88–$282

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