Experts Reviews · Company report
North Point Pest Solutions Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%90+12.7Replies to reviews 7%89+6.3Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

North Point Pest Solutions Inc.

Vacaville, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 256 pest control services · 5.0★ from 520 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.North Point Pest Solutions Inc. is better than 97% of pest control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.North Point Pest Solutions Inc. is better than 97% of pest control services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.North Point Pest Solutions Inc. is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.North Point Pest Solutions Inc. is better than 90% of pest control services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.North Point Pest Solutions Inc. is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.North Point Pest Solutions Inc. is better than 89% of pest control services.A
89

Reviews for your job

Customers hired North Point Pest Solutions Inc. for 8 kinds of job.

North Point Pest Solutions Inc. for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.75
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$91–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#41 / 221
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 75 Google reviews tagged “Rodent extermination” · showing 20

DeniseLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I have worked with North Point Pest Solutions for a number of clients over the years and they were always great. For the first time, we found ourselves with a rodent issue. I reached out and Julio came out yesterday. He was thorough, explained everything to me, took pictures, etc. I feel confident that this issue will get resolved with their help.

Reasonable priceRodent extermination
MickLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Our tech Ulysses is punctual, thorough, professional and personable and has waged war on our rats with humor & skill. We love him!

Paid $100–120Reasonable priceRodent extermination
ClarkLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Julio was on time, friendly personality, professional, and took the time to explain what he was doing and answer our questions.

Paid $200+Not sureRodent extermination
AshleyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Evan was very friendly, knowledgeable, and addressed all of our concerns in dealing with an unwanted guest in our home (a surprise rat!).

Paid $200+Reasonable priceRodent extermination
Shannon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Julio is a great pest inspector. Very thorough and nice.

Rodent extermination
Carrie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Julio was professional and did a good inspection. He showed me photos and all the areas that were a potential problem. He was honest and I appreciate that immensely. He also wore foot coverings on the carpet! I highly recommend him!

Rodent extermination
Ron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★

Danny was knowledgeable, thorough and efficient. However, I declined their ratproofing services as greatly overpriced.

Paid $200+Reasonable priceRodent extermination
Beth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We live near protected open space, and North Point has been our go-to for rodent control for years. Last year, we upgraded to the monthly service, and we are so happy with the value. Evan and Brian are responsive to the pest issues we used to deal with ourselves, saving us time and frustration. Mosquitoes have been…

Paid $140–160Reasonable priceRodent exterminationBug & insect exterminationAnt extermination
Patti5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Julian was very professional and polite. Always explained what he was doing. Showed us photos of what he saw under the house. Very thorough. Covered his shoes when inside the house. Very knowledgeable.

Paid $140–160Reasonable priceRodent extermination
Jacob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Polite professional and clear Communication.

Paid $200+Reasonable priceRodent extermination
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Julio is prompt, courteous , informative, and helpful.

Paid $200+Reasonable priceRodent extermination
Steven8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service. Reliable and professional.

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
JimLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Katie was professional and friendly. Was very knowledgable and we are confident in North Point Solutions.

Reasonable priceHornet & wasp exterminationRodent extermination
SJLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Carlos was excellent! He arrived within the time window. He explained in detail what he was going to do and use around the house. He emphasized the products were safe for children and that was really important for me because I have little ones. He let me know how often we should expect to see them as well. I’m very…

Rodent exterminationSpider exterminationGeneral pest inspection
Terri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Katie is always top notch. I wouldn’t have anyone else.

Paid $80–100Reasonable priceRodent extermination
Rich2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Brian is great. He is polite and efficient. Does his job in a quiet, undisturbing way. If I were his boss, I would consider him as one of the best parts of my business.

Reasonable priceRodent extermination
Troy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Katie knows her biz. Excellent work. Highly advise!

Great priceRodent exterminationGeneral pest inspection
CarolynLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great service from this small independent company. Very honest, doesn't oversell you on services, keeps their appointments. Brian, one of the service people, is so diligent and competent and very polite. Carlos, the owner, is always available and accommodating. It's been a pleasure to work with this company.

Rodent extermination
Gregory2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Julio was very professional - On time, very communicative, very knowledgeable.!

Paid $200+Reasonable priceRodent extermination
LeeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brian is a top notch professional. He arrived on time; he is highly knowledgeable; and, he definitely looks out for his customers. I highly recommend Brian.

Reasonable priceRodent extermination

Show more rodent extermination reviews (55 more) →

Price

$185+56% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 71%Overpriced 2%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination75$91–$323
Ant extermination34$86–$246
General pest inspection26$66–$136
Bug & insect extermination21$66–$146
Spider extermination21$73–$159
Hornet & wasp extermination16$99–$282
Home inspection13$66–$173
Cockroach extermination4$88–$282

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