Experts Reviews · Company report
NORTH SHORE Collision logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

NORTH SHORE Collision

Milwaukee, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 68 auto glass repair · 4.9★ from 363 Google reviews

Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.NORTH SHORE Collision is better than 87% of auto glass repair.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.NORTH SHORE Collision is better than 92% of auto glass repair.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.NORTH SHORE Collision is better than 91% of auto glass repair.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.NORTH SHORE Collision is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.NORTH SHORE Collision is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.NORTH SHORE Collision is better than 94% of auto glass repair.A
94

Reviews for your job

Customers hired NORTH SHORE Collision for 8 kinds of job.

NORTH SHORE Collision for auto body & trim repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto body & trim repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 44 Google reviews tagged “Auto body & trim repair”

Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I highly recommend North Shore Collision. They do great work! My car looks better now than ever. They took care of everything (paperwork, insurance, rental car) and made the process very easy,

Auto body & trim repair
Afro8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I would highly recommend Northshore Collision for all your accident repair needs.

Auto body & trim repair
AaronLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Max, Marriah, and team were amazing. Really appreciate the care and attention to detail they gave our vehicle when repairing the fender dents/scrapes. The vehicle looks brand new, and paint job looks fantastic. Great communication, and an honest shop operating with integrity and really fair pricing. Hopefully we…

Auto body & trim repair
WilliamLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They did an awesome job. Great price and ready when promised. Thank you for an outstanding job. I am a customer for life.

Great priceAuto body & trim repair
Sam9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

NSC has THE best customer service! Max really takes care of you.Max is AWESOME

Great priceAuto body & trim repair
JasonLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Man... I thought for sure my bumper would need repainted after a forklift bumped into it at work. But lo and behold, the wonderful people at North Shore Collision took me to school. He pulled out a cloth & a magic bottle of something. And right in front of me, he wiped away the stuff mark!!! They did a little…

Great priceAuto body & trim repair
Candace3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Outstanding Work and Exceptional Service I couldn’t be happier with my experience at North Shore Collision. My car was unfortunately sideswiped while I was inside a grocery store, and when I came back out, I immediately felt stressed and frustrated seeing the damage. From my very first interaction, Max, Mariah and…

Auto body & trim repairPainting
Jalah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

10/10 recommend North Shore Collison. If you are looking for an expert in the business do not hesitate to give Max a call. I recently was in an accident in which someone hit me on the interstate, no fault of my own. I then had to work with the other person's insurance and this was an absolute nightmare. Luckily I…

Reasonable priceAuto body & trim repairAuto side view mirror repairSteering & suspension repair
Juanita4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

If you’re looking for reliable, knowledgeable, honest, good energy, Great quality Work, dependable, and just overall amazing service this is where I would recommend you or anyone looking for those qualities to go. I’ve been doing business with Max and his amazing team for over 20+ years and I have yet to come across…

Great priceAuto body & trim repair
Victoria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Had some repair done to my 2016 Jeep Patriot, The repair was very cost. Efficient and the results were amazing, as if nothing ever happened to my vehicle. Very friendly, knowledgeable Mechanics. Thank you, Max for Making sure my vehicle Was repaired as if nothing ever happened! I would give you 10 stars, but Google…

Great priceAuto body & trim repair
Janet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Wonderful experience! They took really good care of my car and she looks brand new!!

Auto body & trim repair
Teena5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

It's has a pleasure working with NSC. The owner is friendly and knowledgeable!

Not sureAuto body & trim repair
Davia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Amazing customer service and amazing work!! Highly recommend for any body work you may need done but especially Hondas!! Thank you all again!

Auto body & trim repair
AbieLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My car door was hit and damaged and my friend told me to call North Shore Collision. It took me a little over a week to finally listen to him but I'm really happy i did! They Handled everything! About an hour after calling the tow truck was there to pick up the car. the next day i got a call that they are in touch…

Great priceAuto body & trim repairPaintingBody & Trim
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service Perfect paint job

Reasonable priceAuto body & trim repair
RyanLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great work by people that know what they are doing!

Reasonable priceAuto body & trim repair
Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very attentive service! So pleased. This is the second time using them and I would go back again, hopefully I don't have to repair anything else for a long time. I appreciated Max's honest assessment of our damages the first time and their quick work! Thank you so much!!

Great priceAuto body & trim repair
Steven5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Made my Honda Pilot looks new again. After storm damage, I was happy to find that North Shore is Honda certified. They got all the parts and repaired all the damage in less time than was expected. Max is friendly, knowledgeable and very experienced. They worked with my insurance company and made the repairs. I'm…

Reasonable priceAuto body & trim repairAuto side view mirror repairPainting
SeanLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

TLDR: From start to finish the team at North Shore Collision were phenomenal to work with! They walked me through what was going to happen and were very upfront throughout the whole process, which was refreshing. Despite some insurance hiccups they went above and beyond to make my experience great, and in the end…

Great priceAuto body & trim repairAuto windshield repairAuto side view mirror repair
zuleika6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fix my car better than the dealership I purchased it from in one try. My dealership has had 5 tries.

Auto body & trim repairBrakesElectrical
Crystal5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very good customer service, check it a lot to provide updates related to my vehicle. Adam was very helpful and friendly. They took good care of my car and repairs.

Auto body & trim repair
matt7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Got work done on my truck at NSC. Great team of people. Very helpful and knowledgeable. Would highly recommend to anyone looking to get body work done!

Auto body & trim repairAuto windshield repair
Jane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent! Excellent! The wrk done on my car was perfect. I never expected such detailed work. They went beyond a perfect job. The employees were knowledgeable and very professional. I am so happy to find a place that I can trust to do a great job on my car.

Auto body & trim repair+ Punctuality+ Quality+ Professionalism
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quality: NSC did a fantastic job installing, fixing and painting my new side mirror that was damaged. Service: They were timely, transparent and everything ran exactly according to schedule. The front desk manager Adam is top tier when it comes to good customer service. Affordability: The quote provided was very…

Auto body & trim repairAuto body & trim replacement
Darryl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional

Auto body & trim repair
Jeanette5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My felt like a new to me. Very pleased!

Auto body & trim repairAuto detailingAir conditioning
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best service I have ever had!!! They turned a terrible situation in to a memorable one. Max and Tony saved the day and the shop did an incredible job on the body work. Not only that, they went above and beyond, they detailed the entire car head-to-toe inside and out. I can't say enough about this business, A++ Highly recommend!!

Auto body & trim repairAuto body & trim replacementAuto detailing
KingLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hooked me up Nbs.... AWSOME

Customer photo from King's review
Auto body & trim repairAuto body & trim replacement
HollyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was uncertain which labels to select as this stellar team COMPLETELY disassembled and reassembled my sons truck. The service was impeccable. The group went above and beyond to ensure that the truck was returned to its original shiny state and we couldn’t be more thrilled with the results. This project was a…

Auto body & trim repairAuto detailingWheel alignment
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Repair service at NSC was a pleasant experience with the front office staff (Adam & Miriah) were professional every step of the way. Also, with the auto behind the seen technicians repair well done. Donna Whitson-Jones

Auto body & trim repair
markoz1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great place excellent work as always pleasure working with them never let me down

Auto body & trim repair
r9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everyone I dealt with, every step of the process, was helpful, responsive and professional - this is a very well run operation!

Auto body & trim repair
Sandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My family and I have been doing business here for more than a decade. Always satisfied with work performed. I once overheard a commercial advertising this new company will pay up to $500 of your deductible. I’d just had a minor accident and thought if I take my vehicle to this different repair shop instead of North…

Auto body & trim repairPainting
Jennifer10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I googled body shops after my Honda Pilot was hit and the whole side of my vehicle was wrecked. North Shore Collision was close by and had excellent reviews and for good reason. Adam called with updates and handled my insurance making it easy for me! I picked up my car today and the entire inside was cleaned for…

Auto body & trim repairAuto body & trim replacementBody & Trim
Phylicia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Max at Northshore collisions did a wonderful job on my vehicle and the other staff were amazing.

Auto body & trim repairBody & Trim+ Punctuality+ Quality+ Professionalism
al3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Front desk services and communication is very good. We were kept informed. The customer experience in the front office is great. Repair was also amazing. NSC looked beyond what was damaged to identify if there are any interior parts that was compromised/damaged. Upon delivery, the car was cleaned and returned…

Auto body & trim repair
Jazmine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I would highly recommend North Shore Collision they had my vehicle ready on time and they did a very nice job detailing the inside and outside upon my return! Adam was also very helpful he made sure to call and update me every step of the way.

Auto body & trim repair
MandyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This place is amazing. Adam was the main contact. He is very patient. Answers all your questions and takes his time. He also kept us informed weekly, or as needed as to what was going on with the car. We never had to call once. All the staff are really professional and friendly. They handled discussing any…

Auto body & trim repairAuto body & trim replacementBody & Trim
Jim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This team did an amazing job in helping to repair the front bumper on our SUV. From start to finish they did a great job. Initially, we met with the team to understand the cost and then set up the repair appointment. The team was very open and transparent with costs and what would be done. In the end, we could not…

Auto body & trim repair
Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Shop was very helpful, courteous and got the job done. When out of their way to help us come to a conclusion with American Family. Thank you!

Auto body & trim repairService not listed
BarryLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Auto body & trim repair
Daphne4 months ago★★★★★

Rating only, no written review.

Reasonable priceAuto body & trim repair
DarcyLocal Guide · 113 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto body & trim repair
NerrissaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

Auto body & trim repairAuto body & trim replacementBody & Trim

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 33%Overpriced 0%Not sure 11%

Jobs customers hired them for

Compare with