Experts Reviews · Company report
NORTH SHORE Collision logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

NORTH SHORE Collision

Milwaukee, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 68 auto glass repair · 4.9★ from 363 Google reviews

Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.NORTH SHORE Collision is better than 87% of auto glass repair.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.NORTH SHORE Collision is better than 92% of auto glass repair.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.NORTH SHORE Collision is better than 91% of auto glass repair.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.NORTH SHORE Collision is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.NORTH SHORE Collision is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.NORTH SHORE Collision is better than 94% of auto glass repair.A
94

Reviews for your job

Customers hired NORTH SHORE Collision for 8 kinds of job.

NORTH SHORE Collision for body & trim

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Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Body & Trim”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 41 Google reviews tagged “Body & Trim” · showing 20

Ken2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The owner and staff were very professional, they provided explicit details as to what to expect from their services. They were very Informative about the process they take working with my insurance. Their inspection and repair goes beyond what I have ever experienced from a repair shop. I recommend North Shore Collision.

Body & TrimPaintingAuto rear window replacement+ Quality+ Professionalism+ Value
Jalah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

10/10 recommend North Shore Collison. If you are looking for an expert in the business do not hesitate to give Max a call. I recently was in an accident in which someone hit me on the interstate, no fault of my own. I then had to work with the other person's insurance and this was an absolute nightmare. Luckily I…

Reasonable priceAuto body & trim repairAuto side view mirror repairSteering & suspension repair
Cameron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Scraped up the side bumper cover on our CR-V and brought it in to NSC to see what they thought. Very much appreciated Max's perspective that it wasn't worth replacing given no damage to sensors and mostly superficial damage. He quickly cleaned off the paint and made it look great and sent me on my way. I will…

Great priceBody & Trim
AbieLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My car door was hit and damaged and my friend told me to call North Shore Collision. It took me a little over a week to finally listen to him but I'm really happy i did! They Handled everything! About an hour after calling the tow truck was there to pick up the car. the next day i got a call that they are in touch…

Great priceAuto body & trim repairPaintingBody & Trim
Steven5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Made my Honda Pilot looks new again. After storm damage, I was happy to find that North Shore is Honda certified. They got all the parts and repaired all the damage in less time than was expected. Max is friendly, knowledgeable and very experienced. They worked with my insurance company and made the repairs. I'm…

Reasonable priceAuto body & trim repairAuto side view mirror repairPainting
SeanLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

TLDR: From start to finish the team at North Shore Collision were phenomenal to work with! They walked me through what was going to happen and were very upfront throughout the whole process, which was refreshing. Despite some insurance hiccups they went above and beyond to make my experience great, and in the end…

Great priceAuto body & trim repairAuto windshield repairAuto side view mirror repair
Tom5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Over the years, I have used North Shore Collision for post-accident repairs on a number of vehicles owned by members of my family. No matter how extensive the job was, they always complete the work on time, on estimate, and they exceed my expectations every time! From start to finish, the staff are professional,…

Body & TrimPaintingAuto side view mirror repair+ Punctuality+ Quality+ Professionalism
Seth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a fantastic exerpience getting some body work done at North Shore Collision. The whole process was made simply and easy by an excellent staff, particularly Max, Adam, and Mariah. I highly recommend North Shore Collission to anyone needing body work done.

Body & Trim
Ben3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Straight to the point and not trying upsell you. Told me what could be done quickly and safely and then what other cosmetic repairs could be done.

Body & Trim
Jennifer10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I googled body shops after my Honda Pilot was hit and the whole side of my vehicle was wrecked. North Shore Collision was close by and had excellent reviews and for good reason. Adam called with updates and handled my insurance making it easy for me! I picked up my car today and the entire inside was cleaned for…

Auto body & trim repairAuto body & trim replacementBody & Trim
Phylicia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Max at Northshore collisions did a wonderful job on my vehicle and the other staff were amazing.

Auto body & trim repairBody & Trim+ Punctuality+ Quality+ Professionalism
MandyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This place is amazing. Adam was the main contact. He is very patient. Answers all your questions and takes his time. He also kept us informed weekly, or as needed as to what was going on with the car. We never had to call once. All the staff are really professional and friendly. They handled discussing any…

Auto body & trim repairAuto body & trim replacementBody & Trim
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommend North Shore Collision for body work. I got what I expected, which was a perfect repair job -- but I also got something I didn't expect, which was empathy for my situation. Like many vehicles, parts needed for my vehicle were delayed / back-ordered. Max understood the dilemma of being without…

Body & Trim
Pamela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very impressed with this shop! High quality, excellent service, no bull. North Shore collision is a great example of how business should be conducted. We couldn't be more pleased with the outcome of our vehicle, after being rear ended . Great job to all!!

Auto detailingBody & TrimPainting
Charles5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This place is phenomenal. From the time I called to the time I picked up my cars they were on it! My wife and I were involved in a car accident Memorial Day weekend and we took our car here. They put us in a rental and told us they would handle everything else. They were so good, I dropped off my minivan a month…

Body & TrimAuto rear window replacementAuto side view mirror repair+ Punctuality+ Quality+ Professionalism
Ben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service and top notch quality of work. I would not hesitate to recommend or use North Shore Collision again for body work. They made my mistake go away. Fair pricing, quick turn around time, and excellent communication from the office. Thanks to Max and crew for a wonderful experience.

Body & Trim+ Punctuality+ Quality+ Professionalism
Shanell4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

my name is Hutch and i stopped by to inquire about a couple minor issues with my mercedes,and not only did Max answer my questions,but he had me pull my vehicle in and he took care of me right on the spot. Not only was he extremely knowlegeable and professional,but his customer service was top notch!!! i will…

Body & Trim
Tracy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

NCS never disappoints. They always get things done in a timely manor. There is also such a great staff.

Body & Trim
Katrina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fantastic service, responsiveness, and professionalism. Highly recommend for luxury cars, took great care and concern for my vehicle. Super nice staff as well!

Body & Trim+ Professionalism
Justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great place to have body work done. They do a fantastic job of keeping you updated as to what is happening through the process. Car was ready on time and looks perfect.

Body & TrimPaintingAuto windshield replacement+ Punctuality+ Quality+ Professionalism

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 33%Overpriced 0%Not sure 11%

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