Experts Reviews · Company report
NORTH SHORE Collision logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

NORTH SHORE Collision

Milwaukee, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 68 auto glass repair · 4.9★ from 363 Google reviews

Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.NORTH SHORE Collision is better than 87% of auto glass repair.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.NORTH SHORE Collision is better than 92% of auto glass repair.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.NORTH SHORE Collision is better than 91% of auto glass repair.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.NORTH SHORE Collision is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.NORTH SHORE Collision is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.NORTH SHORE Collision is better than 94% of auto glass repair.A
94

Reviews for your job

Customers hired NORTH SHORE Collision for 8 kinds of job.

NORTH SHORE Collision for painting

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Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Painting” · showing 20

Candace3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Outstanding Work and Exceptional Service I couldn’t be happier with my experience at North Shore Collision. My car was unfortunately sideswiped while I was inside a grocery store, and when I came back out, I immediately felt stressed and frustrated seeing the damage. From my very first interaction, Max, Mariah and…

Auto body & trim repairPainting
Ken2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The owner and staff were very professional, they provided explicit details as to what to expect from their services. They were very Informative about the process they take working with my insurance. Their inspection and repair goes beyond what I have ever experienced from a repair shop. I recommend North Shore Collision.

Body & TrimPaintingAuto rear window replacement+ Quality+ Professionalism+ Value
Jalah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

10/10 recommend North Shore Collison. If you are looking for an expert in the business do not hesitate to give Max a call. I recently was in an accident in which someone hit me on the interstate, no fault of my own. I then had to work with the other person's insurance and this was an absolute nightmare. Luckily I…

Reasonable priceAuto body & trim repairAuto side view mirror repairSteering & suspension repair
AbieLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My car door was hit and damaged and my friend told me to call North Shore Collision. It took me a little over a week to finally listen to him but I'm really happy i did! They Handled everything! About an hour after calling the tow truck was there to pick up the car. the next day i got a call that they are in touch…

Great priceAuto body & trim repairPaintingBody & Trim
C5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I highly recommend North Shore Collision for auto body repairs and brake replacements. They offer exceptional customer service and prioritize transparency, ensuring that I never feel pressured into unnecessary services. I appreciate how thoroughly they explain the repair process, and I always leave satisfied with their work.

PaintingBrakes
Steven5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Made my Honda Pilot looks new again. After storm damage, I was happy to find that North Shore is Honda certified. They got all the parts and repaired all the damage in less time than was expected. Max is friendly, knowledgeable and very experienced. They worked with my insurance company and made the repairs. I'm…

Reasonable priceAuto body & trim repairAuto side view mirror repairPainting
SeanLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

TLDR: From start to finish the team at North Shore Collision were phenomenal to work with! They walked me through what was going to happen and were very upfront throughout the whole process, which was refreshing. Despite some insurance hiccups they went above and beyond to make my experience great, and in the end…

Great priceAuto body & trim repairAuto windshield repairAuto side view mirror repair
Tom5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Over the years, I have used North Shore Collision for post-accident repairs on a number of vehicles owned by members of my family. No matter how extensive the job was, they always complete the work on time, on estimate, and they exceed my expectations every time! From start to finish, the staff are professional,…

Body & TrimPaintingAuto side view mirror repair+ Punctuality+ Quality+ Professionalism
Jeanette5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My felt like a new to me. Very pleased!

Auto body & trim repairAuto detailingAir conditioning
Sandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My family and I have been doing business here for more than a decade. Always satisfied with work performed. I once overheard a commercial advertising this new company will pay up to $500 of your deductible. I’d just had a minor accident and thought if I take my vehicle to this different repair shop instead of North…

Auto body & trim repairPainting
Jennifer10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I googled body shops after my Honda Pilot was hit and the whole side of my vehicle was wrecked. North Shore Collision was close by and had excellent reviews and for good reason. Adam called with updates and handled my insurance making it easy for me! I picked up my car today and the entire inside was cleaned for…

Auto body & trim repairAuto body & trim replacementBody & Trim
Pamela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very impressed with this shop! High quality, excellent service, no bull. North Shore collision is a great example of how business should be conducted. We couldn't be more pleased with the outcome of our vehicle, after being rear ended . Great job to all!!

Auto detailingBody & TrimPainting
Allison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Took my Subaru here for dent and scratch repair. They were able to match the paint exactly (I've been told I have a difficult silver to match). I can't even tell where the damage was. I also requested auto detailing and received the car in cleaner condition than when I bought it.

Auto detailingPainting+ Quality+ Professionalism
DeniseLocal Guide · 239 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Very excellent service.

Painting
Justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great place to have body work done. They do a fantastic job of keeping you updated as to what is happening through the process. Car was ready on time and looks perfect.

Body & TrimPaintingAuto windshield replacement+ Punctuality+ Quality+ Professionalism
Jevon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent customer service, I walked in very upset about the recent events of my car and they were able to help calm me down by insuring they could fix it for a very low price, definitely will be coming here anytime I need repairs !

Auto glass repairBatteryBody & Trim+ Punctuality+ Quality+ Professionalism
Justin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

North Shore Collision did a fantastic job working on my BMW. I took my car to multiple shops over the years and this was my FIRST time getting my car back without anything being out of place. No scratches, no dents, no dirt no added problems. Professionalism, at its finest. I will most definitely be referring North…

Auto glass repairBody & TrimElectrical+ Punctuality+ Quality+ Professionalism
TiffanyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been using North Shore Collision for years now. They get my truck perfect every time. North Shore Collision surpass my expectations with their care, compassion, expertise, professionalism and SUPERIOR work. I was always able to drop my truck off and grab a rental hassle-free! They fixed my vehicle quickly and…

Body & TrimPainting+ Punctuality+ Quality+ Professionalism
Joanne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you for the great work on my SUV after driving through a severe hail storm in the U.P. My truck looks awesome! Would definitely recommend your business to anyone who may need it!

Body & TrimPaintingAuto windshield replacement+ Punctuality+ Quality+ Professionalism
VanessaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have a 2019 Jeep Grand Cherokee Altitude and needed a repair on the back side passanger door. The job done to my car was amazing. The team at North Shore Collision was super professional and was able to answer all my questions. I was happy to get my car quickly and they even provided interior and exterior…

Body & TrimPainting+ Punctuality+ Quality+ Professionalism

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 33%Overpriced 0%Not sure 11%

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