Window cleaning service · Arlington Heights, IL · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 21 pressure washing servicesiPosition by Experts Score among all companies we track in this category. · better than 70%
5.0★★★★★105 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate North Shore Window Washing Inc five stars based on one hundred and five reviews, noting that the owner replies to eighty-nine percent of feedback. Customers highlight punctuality, professional communication, and fair pricing for window cleaning, gutter maintenance, and power washing services. Recurring themes include thorough attention to detail, quick response times, and reliable scheduling. The provided excerpts contain no low-star reviews or common criticisms, focusing exclusively on positive experiences with the company's services and staff conduct.
Google rating: 5.0 out of 5 from 105 reviews (100% five-star).
Reviews on this page: 105 Google reviews (95 with written comments, 1 with photos).
Owner responses: the business replied to 89% of reviews.
Most recent review: October 11, 2026.
Service: Pressure Washing Service serving Arlington Heights, Illinois.
Data from Google, last updated October 25, 2026.
Score profile vs other pressure washing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: craft & service.
This companyPressure Washing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.North Shore Window Washing inc: 100/100 on this factor. Category median: 99.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.North Shore Window Washing inc: 100/100 on this factor. Category median: 100.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.North Shore Window Washing inc: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.North Shore Window Washing inc: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.North Shore Window Washing inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 76.–
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Bar = this company · dark tick = category median.
Star ratings
105 Google reviews we collected
5.0of 5
5 stars105100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 95 written reviews
100%praise
Praise213100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price267%
Reasonable133%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6229%
Would recommend3918%
Speed & response3818%
Staff & attitude2914%
Price & value2813%
Communication115%
Honesty & trust73%
What customers talk about
We read 95 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I have floor to ceiling windows and he was thorough, doing everything including windows sills, screens and tracks.”
“I highly recommend North Shore Window washing to anyone looking for reliable, high-quality service.”
“Wonderful job done in a timely & professional manner!”
“The team was very respectful, professional, and paid close attention to detail.”
“Our windows and siding looks great (plus very affordable!”
“Paul is great to work with, communicates updates in a timely Manner, and he has a high attention to detail and the work he does is perfection!”
“I honestly initially went with a guy with a lower quote, but 3 days later, after the other guy stood me up twice, I reached back out to North Shore Wi…”
People customers mention
Paul10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired North Shore Window Washing inc for 4 kinds of job. Pick one to see what they paid and said.
MarilynLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Pawel was exceptional. I have floor to ceiling windows and he was thorough, doing everything including windows sills, screens and tracks. Did a great job and made sure everything was protected as he worked.
Would highly recommend his service.
Great price
JoniLocal Guide · 40 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
This team sure does a great job!
Thank you SO much! I can enjoy my view outside now, just in time for winter.❄️
Enrique4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I recently had North Shore Window Washing clean my windows, power wash my home, and clean my gutters, and I couldn't be happier with the results. They did an excellent job from start to finish. The team was very respectful, professional, and paid close attention to detail. Everything looks spotless, and they left my…
Sandra8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
We moved into our house about 6 months ago and the windows were filthy! Paul and his partner worked diligently to clean the windows sparkly clean! He pointed out an issue with our gutter, told us what to purchase and he repaired it while he had the ladder up. They went above and beyond expectations! They were very…
Humaal1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Wonderful job done in a timely & professional manner! Our windows and siding looks great (plus very affordable!)
ALocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Amazing work. Very detailed and affordable for everything that was done. Will definetly use them again.
Pawel was exceptional. I have floor to ceiling windows and he was thorough, doing everything including windows sills, screens and tracks. Did a great job and made sure everything was protected as he worked.
Would highly recommend his service.
Price assessment: Great price
Response from the owner · 11 months ago
Thank you
Really appreciate it
Joni PLocal Guide · 40 reviewsiTotal number of Google reviews Joni has written across all businesses on Google Maps, not just this one.
I recently had North Shore Window Washing clean my windows, power wash my home, and clean my gutters, and I couldn't be happier with the results. They did an excellent job from start to finish. The team was very respectful, professional, and paid close attention to detail. Everything looks spotless, and they left my property looking better than ever. I highly recommend North Shore Window washing to anyone looking for reliable, high-quality service. I'll definitely be using them again!
Sandra Joyce8 reviewsiTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
We moved into our house about 6 months ago and the windows were filthy! Paul and his partner worked diligently to clean the windows sparkly clean! He pointed out an issue with our gutter, told us what to purchase and he repaired it while he had the ladder up. They went above and beyond expectations! They were very nice and personable as well. 5 star service all the way.
jeff Moran9 reviewsiTotal number of Google reviews jeff has written across all businesses on Google Maps, not just this one.
