Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts

Experts Reviews · Company report
North Star Pools Plastering logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%85+49.9Reliability 26%72+18.8Value 15%100+15.2Craft & service penalty93−0.7Experts Score= 83Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

North Star Pools Plastering

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 33 swimming pool installation services · 4.9★ from 38 Google reviews

📞 Call (209) 251-8172Request a call backWebsite ↗

Report card

Percentile vs other swimming pool installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.North Star Pools Plastering is better than 85% of swimming pool installation services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.North Star Pools Plastering is better than 72% of swimming pool installation services.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.North Star Pools Plastering is better than 93% of swimming pool installation services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.North Star Pools Plastering is better than 100% of swimming pool installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.North Star Pools Plastering is better than 100% of swimming pool installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.North Star Pools Plastering is better than —% of swimming pool installation services.–
—

Reviews for your job

Customers hired North Star Pools Plastering for 5 kinds of job.

North Star Pools Plastering for remodeling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Remodeling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3

All 12 Google reviews tagged “Remodeling”

William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Antonio and his team were a pleasure to work with repairing my pool. From the initial meeting to completion, he kept me informed about the work schedule and when his team would be on the property. The teams were hard working, efficient, clean, and timely. I highly recommend them.

Remodeling+ Responsiveness+ Punctuality+ Quality
Nile9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Antonio and his crew are awesome professionals. Great price, super quality and on time. 2 1/2 days total to remove and replace plaster in pool. New step tiles added turtles, and caulked entire edge. Highly recommend them.

Remodeling+ Responsiveness+ Punctuality+ Quality
Fernando1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They do an awesome job at pools and are super cool I recommend 100% if North Star pools doesn’t do your pool than you are doing something bad for your pool because they are super good 🙏

General constructionCustom Swimming pool designDesign+ Responsiveness+ Punctuality+ Quality
Sam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Antonio did an excellent job in replastring our pool. He was reliable and responsive when communicating. His staff was very courteous and the amount of destruction they did, I thought my yard would be a mess. At the end of the day they cleaned up the mess and didn't even seem like there was a major construction…

RemodelingSwimming pool resurfacing
C1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Antonio and his team did a great job remodeling our built in spa. They were very professional and cleaned up the area when they were done. We can't get over how good our spa looks now. Antonio was very responsive and kept us informed and up to date on the schedule. We would highly recommend North Star Pools Plastering to anyone.

Remodeling+ Responsiveness+ Punctuality+ Quality
AlbertLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Antonio and his crew are top notch! Highly recommend

Remodeling+ Responsiveness+ Punctuality+ Quality
StephanieLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our experience with North Star pools was five stars. Antonio is good about communicating, managing the project, and is on time. We love our new tile, cabo shelf and re-plastering. So grateful to have found him!

RemodelingSwimming pool resurfacing+ Responsiveness+ Punctuality+ Quality
Jamie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Recently had our pool remodeled ( re-plastered, tiled) and pool deck stamped with concrete. After lots of calls and research it was such a breath of fresh air to find Antonio and his amazing team. I'd give more stars if I could! 5 from start to finish. Many places I called could not even start until June if they…

Remodeling
AMCRLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The plaster in our pool had begun to fail so we took bids from five different reputable plaster companies around the Sacramento area. After meeting with Antonio, we chose Northstar pools to do our pool remodel. Antonio explained that he has been plastering pools since he was 18 years old and still supervisors the…

General constructionDesignRemodeling+ Responsiveness+ Punctuality+ Quality
Candace4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Antonio is a hard working family man. He is honest, caring and has a professional crew

General constructionRemodeling+ Responsiveness+ Punctuality+ Professionalism
SP5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We hired North Star Pools to re-plaster/tile our 22 yr old pool, and we're so glad we did! Antonio and his crew were awesome from start to finish. Antonio was very responsive to our emails and phone calls, and answered all of our questions quickly. His crew was very respectful and cleaned up daily. Thank you Antonio and crew...we love it!

Remodeling+ Responsiveness+ Punctuality+ Quality
Toni2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Antonio and his crew were the best ! Professional, pleasant, cleaned up! Our pool was 25 years old and Antonio had it looking like a modern pool, he also recommended a Baja shelf made from the old jacuzzi we never used since the pool didn’t have a heater. Now we have an area, in the pool, with an um tells to protect from the sun! We love our pool

Remodeling+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 50%Overpriced 0%Not sure 50%

Jobs customers hired them for

JobReviewsCategory typical
Remodeling12—
Swimming pool resurfacing11—
General construction4—
Design3—
Swimming pool equipment repair2—

Compare with

Lifeguard On Duty - Pool Fences, Nets and Covers for California Homeowners logoLifeguard On Duty - Pool Fences, Nets and Covers for California HomeownersExperts Score 97Sacramento · 5.00★KMK Pool Service logoKMK Pool ServiceExperts Score 89Sacramento · 4.94★Wells Pools logoWells PoolsExperts Score 88Sacramento · 4.87★