Pressure washing service · Westville, NJ · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 42 stone cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 63%
5.0★★★★★249 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise North Star Power Washing for punctuality, clear communication, and reasonable pricing across services like house, fence, concrete, and gutter cleaning. Reviewers frequently highlight the professional demeanor and thoroughness of the work, noting that the company often exceeds expectations by addressing specific issues like mold or grease. While the vast majority of feedback is positive, a small number of one-star reviews allege unprofessional behavior and dishonesty regarding interactions with competitors or complaint resolution.
Google rating: 5.0 out of 5 from 249 reviews (99% five-star).
Reviews on this page: 249 Google reviews (214 with written comments, 6 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 24, 2026.
Service: Stone Cleaning Service serving Westville, New Jersey.
Data from Google, last updated October 25, 2026.
Score profile vs other stone cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
North Star Power WashingStone Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.North Star Power Washing: 98/100 on this factor. Category median: 96.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.North Star Power Washing: 97/100 on this factor. Category median: 97.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.North Star Power Washing: 91/100 on this factor. Category median: 96.A
91
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.North Star Power Washing: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.North Star Power Washing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.North Star Power Washing: 100/100 on this factor. Category median: 96.A
100
Bar = this company · dark tick = category median.
Star ratings
249 Google reviews we collected
5.0of 5
5 stars24699%
4 stars10%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 214 written reviews
100%praise
Praise501100%
Complaints20%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2952%
Reasonable2646%
Overpriced00%
Not sure12%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results14629%
Would recommend9719%
Staff & attitude7916%
Speed & response7916%
Price & value5812%
Communication296%
Honesty & trust153%
What customers talk about
We read 214 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Anthony, from North Star Power Washing did an excellent job on my entire house and the white vinyl fence around the property, showed up on time, very…”
“Went back on certain sections that needed extra care, highly recommend Anthony and his company 👍👍👍”
“Very professional, communicative and very nice to work with.”
“…entire house and the white vinyl fence around the property, showed up on time, very courteous and a true professional with the way he works.…”
“One man did the entire job quickly and efficiently for a reasonable price.”
“Great communication, showed up when promised, and the results speak for themselves.”
“Very honest and did not push services that were not needed.”
People customers mention
Anthony37 reviews
Northstar7 reviews
Powerwashing4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired North Star Power Washing for 3 kinds of job. Pick one to see what they paid and said.
Cynthia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 20 hours ago★★★★★
Wow! What a beautiful job the guys from North Star did today. I live in farming area where the dirt flys every day. After a few years things were looking pretty dingy and moldy. Now everything, gutters, roofs, decking, barn and main house look bright and clean. Very professional, communicative and very nice to work with. Thank you so much. Cynthia 😊
Great pricePower/pressure washingSoft wash cleaningRoof cleaning
Kristine1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
House has never been cleaner. Good communication. On time. Personable and reliable. Highly recommend!
Soft wash cleaning
William2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Anthony, from North Star Power Washing did an excellent job on my entire house and the white vinyl fence around the property, showed up on time, very courteous and a true professional with the way he works. Went back on certain sections that needed extra care, highly recommend Anthony and his company 👍👍👍
Great pricePower/pressure washing
NatashaLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
It is so hard to find a truly local business these days, much less one that is excellent, and Northstar, were both these things! Anthony and his team couldn’t have been more professional, respectful, knowledgeable, thorough, responsive, timely, and just generally wonderful to work with. They Cleaned and treated my…
Don6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★
This was the 3rd time we used North Star power washing. Each time we were extremely pleased with the work.
We are already planning on using them for another project in the fall.
Great pricePower/pressure washingSoft wash cleaning
Steve10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
North Star performed excellent work on our home. Anthony met out accelerated schedule with an impressive result. Thank you!
Wow! What a beautiful job the guys from North Star did today. I live in farming area where the dirt flys every day. After a few years things were looking pretty dingy and moldy. Now everything, gutters, roofs, decking, barn and main house look bright and clean. Very professional, communicative and very nice to work with. Thank you so much. Cynthia 😊
Price assessment: Great price
Services: Power/pressure washing, Soft wash cleaning, Roof cleaning, Service not listed
Kristine Bowe1 reviewiTotal number of Google reviews Kristine has written across all businesses on Google Maps, not just this one.
House has never been cleaner. Good communication. On time. Personable and reliable. Highly recommend!
Services: Soft wash cleaning
Response from the owner · 2 weeks ago
Hi Kristine, Thank you so much for taking the time to leave a review. It truly means a lot to me to know that our efforts don’t go unnoticed. I really appreciate your recommendation and look forward to working with you again in the future!
William Mealey2 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Anthony, from North Star Power Washing did an excellent job on my entire house and the white vinyl fence around the property, showed up on time, very courteous and a true professional with the way he works. Went back on certain sections that needed extra care, highly recommend Anthony and his company 👍👍👍
Price assessment: Great price
Services: Power/pressure washing
Response from the owner · 3 weeks ago
Hey William, thank you so much for taking the time to leave a review! I'm a little OCD when it comes to my work, so I guess it works out in the customers favor lol. I'm glad to hear you were happy with the results and enjoyed our conversation as well! I really appreciate the support and look forward to working with you again in the future.
Natasha MitchellLocal Guide · 17 reviewsiTotal number of Google reviews Natasha has written across all businesses on Google Maps, not just this one.
It is so hard to find a truly local business these days, much less one that is excellent, and Northstar, were both these things! Anthony and his team couldn’t have been more professional, respectful, knowledgeable, thorough, responsive, timely, and just generally wonderful to work with. They Cleaned and treated my roof and Siding, and and left both beautiful. Even my porches were in better condition after his work than when he started. I recommend them without hesitation.
Hey Natasha! First, I just wanted to say thank you so much for taking the time to leave a review. Seriously, this is one of the best reviews we’ve ever gotten, and it means a lot to me!
I know A LOT of other companies buy their reviews or have other people respond to them, sometimes even using Ai, not me. When someone takes the time to share such kind words about our work, it genuinely means a lot to me personally. I always try to make the whole process as easy and stress free as possible, so I’m really glad to hear you were happy with the results! Thank you again for trusting us with your home and for recommending us to others. I truly appreciate it, and I look forward to working with you again in the future!
Don Fanelle6 reviewsiTotal number of Google reviews Don has written across all businesses on Google Maps, not just this one.
This was the 3rd time we used North Star power washing. Each time we were extremely pleased with the work.
We are already planning on using them for another project in the fall.
Hey Donald, I really appreciate you taking the time to leave a review. I'm happy to hear you're pleased with the results. I look forward to surprising you with the results when we remove the gutter streaks.
Michael Santivasci1 reviewiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Did an amazing job! Very honest and did not push services that were not needed.
Price assessment: Great price
Services: Soft wash cleaning
Response from the owner · a month ago
Hey Angela, I really appreciate you taking the time to leave us a review. It truly means a lot, so thank you! I pride myself on being honest with every customer, even if that means taking a service off the invoice and making a little less on the job. I’d rather do what’s right and only charge for work that’s actually needed. Thank you again for trusting us with your home!
